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Questions and Answers
What is the basic objective of retailing?
What is the basic objective of retailing?
- To earn profit and ensure customer satisfaction (correct)
- To prioritize customer satisfaction over profit
- To maximize profit at any cost
- To follow regulations without focusing on profit
What is the responsibility of a retailer regarding values and behavior?
What is the responsibility of a retailer regarding values and behavior?
- Follow the values set by competitors
- Develop a set of values and follow it up with appropriate behavior (correct)
- Ignore values and focus solely on profit
- Adapt values based on customer feedback
What holds great benefit for leaders, managers, and employees in the workplace?
What holds great benefit for leaders, managers, and employees in the workplace?
- Ignoring ethics for the sake of efficiency
- Managing ethics in the workplace (correct)
- Enforcing strict rules without considering ethics
- Favoring profit over ethical considerations
What is critical in today's workplace environment?
What is critical in today's workplace environment?
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What is the increasing area of important issues in business?
What is the increasing area of important issues in business?
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