Business Correspondence and Writing Types
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Questions and Answers

Business correspondence is a written communication between two ______

parties

An example of a business letter is a Letter of ______

Reference

Technical writing includes documents such as an Annual ______

Report

A document that expresses a formal request is known as a Letter of ______

<p>Request</p> Signup and view all the answers

Persuasive writing is one of many types, alongside ______ writing

<p>technical</p> Signup and view all the answers

A document that details the contents of a meeting is called ______ Minutes

<p>Meeting</p> Signup and view all the answers

A Letter of ______ is used when someone declines a job offer

<p>Declining</p> Signup and view all the answers

A Letter of ______ serves as an acknowledgment in business communication

<p>Acknowledgement</p> Signup and view all the answers

LITERARY WRITING includes poetry, fiction, plays, and ______.

<p>essay</p> Signup and view all the answers

The goal of EXPRESSIVE WRITING is to express one's ______ through description and narration.

<p>feelings</p> Signup and view all the answers

Most essays in composition classes are of the ______ type.

<p>expository</p> Signup and view all the answers

PERSUASIVE WRITING combines emotionalism with ______ traits.

<p>analytical</p> Signup and view all the answers

Technical writers cater to man’s ______ sense.

<p>cognitive</p> Signup and view all the answers

Literary Writing aims to ______ or amuse the reader.

<p>entertain</p> Signup and view all the answers

The purpose of Technical Writing is to provide useful ______.

<p>information</p> Signup and view all the answers

Expressive writing often relies heavily on ______ and description.

<p>narration</p> Signup and view all the answers

Technical writing often informs the writer's ideas or ______.

<p>messages</p> Signup and view all the answers

The purpose of technical writing is often determined by the ______.

<p>audience</p> Signup and view all the answers

In technical writing, it is important to understand the interrelationship among purpose, audience, and ______.

<p>tone</p> Signup and view all the answers

Technical writing serves as a basis for ______ making.

<p>decision</p> Signup and view all the answers

Literary writing focuses on man's life or experience, while technical writing focuses on subjects related to business, industry, science, and ______.

<p>technology</p> Signup and view all the answers

Technical writing often employs specialized jargon which includes technical or scientific ______.

<p>terminologies</p> Signup and view all the answers

The readership of literary writing is often more ______, while technical writing is usually specific.

<p>general</p> Signup and view all the answers

The tone of the correspondence in technical writing is often ______ to the audience.

<p>determined</p> Signup and view all the answers

Instructions of all sorts are a perfect example of ______ writing.

<p>technical</p> Signup and view all the answers

A lab report explains the occurrences in a lab so that others will gain ______.

<p>information</p> Signup and view all the answers

Driving directions are a type of technical writing that provides instructions on how to go from point A to point ______.

<p>B</p> Signup and view all the answers

Technical writing is useful for any theory, software or ______ that needs an explanation.

<p>hardware</p> Signup and view all the answers

Industries that require technical writing include science, medicine, engineering, mechanics and ______.

<p>law</p> Signup and view all the answers

Scientific technical writing explains theories, hypotheses, experiments and their ______.

<p>significance</p> Signup and view all the answers

Medical technical writing explains the instructions of software and hardware used to run a ______.

<p>hospital</p> Signup and view all the answers

Engineering technical writing involves instructions for how to build ______ or use tools.

<p>machines</p> Signup and view all the answers

Technical writing is a major component of the workplace and conducts ______.

<p>business</p> Signup and view all the answers

Employees use technical correspondence to maintain a good customer client ______.

<p>relation</p> Signup and view all the answers

Technical writing helps to ensure that work is accomplished on ______.

<p>time</p> Signup and view all the answers

Technical writing takes ______, as it is an important part of the job.

<p>time</p> Signup and view all the answers

Employees spend approximately ______ percent of their work time writing memos, letters, or reports.

<p>20</p> Signup and view all the answers

Writing well in technical writing reveals one’s interpersonal ______ skills.

<p>communication</p> Signup and view all the answers

Errors in technical writing can cost additional bond paper, effort, and ______.

<p>energy</p> Signup and view all the answers

Writing poorly indicates an inability to think clearly and communicate thoughts ______.

<p>effectively</p> Signup and view all the answers

Study Notes

Business Correspondence

  • Business correspondence involves written communication between two parties, serving essential functions in professional environments.
  • Types of business letters include annual reports, letters of reference, claim letters, resignation letters, and more.

Technical Writing vs Business Letters

  • Technical writing produces outputs like feasibility studies, instructional manuals, and incident reports.
  • Business letters have varied formats, including letters of inquiry, complaints, applications, and sales letters.

Types of Writing Explained

  • Literary Writing: Engages readers with imaginative content; includes poetry, fiction, and plays. Focuses on emotions and personal experience.
  • Expressive Writing: Captures emotional responses through experiences; often found in journals and personal essays.
  • Expository Writing: Offers objective analysis of topics; essays in academic settings are often expository.
  • Persuasive Writing: Combines emotional and analytical writing to convince audiences; seen in editorials.

Distinctions between Literary and Technical Writing

  • Purpose: Literature entertains; technical writing provides useful information and instructions.
  • Content: Literary writing is subjective and opinionated, while technical writing is objective and neutral.
  • Language: Literature employs figurative language; technical writing uses specialized jargon and terminology.
  • Format: Literary writing is typically informal; technical writing adheres to a formal structure.

Purpose of Technical Writing

  • Aimed at specific audiences, technical writing's tone varies with its purpose; vital for documentation and clarity.
  • Essential in both internal and external communication, helping to develop client relationships and timely task execution.
  • Generates income through correspondence like sales letters and maintains efficient machinery through clear instructional materials.

Importance of Technical Writing

  • Takes significant time: Approximately 20% of work time is spent on writing correspondence, equating to one full workday.
  • Cost implications arise from writing errors, necessitating extra resources for corrections.
  • Reflects interpersonal communication skills; quality writing showcases logical thought and clarity.
  • Common forms include instructions, lab reports, and driving directions, demonstrating practical applications in everyday scenarios.

Classification of Technical Writing

  • Business: Explains organizational rules and plans.
  • Science: Covers theories, experiments, and research significance; includes theses and lab reports.
  • Medical: Details instructions for hospital software and hardware.
  • Engineering: Provides instructions on machinery and tools, including design calculations and memos.

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Description

Explore the fundamentals of business correspondence and the different types of writing. This quiz covers various formats of business letters and compares technical writing with other literary styles. Test your understanding of how these types of writing serve distinct purposes in communication.

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