Business Correspondence and Letter Writing
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Questions and Answers

What is the significance of business correspondence in the modern business world?

Business correspondence is an instrument of decision making in the business world and is an important channel of communication used to send information outside an organisation, reinforcing professional and business relations.

What does the pre-writing phase of letter writing involve?

The pre-writing phase involves audience analysis, purpose identification, scope determination, and an analysis of the action desired.

Why is effective letter writing important in today's competitive environment?

Effective letter writing is important in today's competitive environment because it is necessary to succeed, as different kinds of business letters may need to be written, and letters are still significant despite the prevalence of emails in many areas.

What are the different kinds of business letters mentioned in the text?

<p>Different kinds of business letters mentioned in the text include letters to request for services or information, give information, request for action, give instructions or guidelines, express an opinion, reinforce business relations, maintain good public relations, or motivate and persuade people.</p> Signup and view all the answers

What are the three main stages involved in the process of letter writing?

<p>The three main stages involved in the process of letter writing are pre-writing, writing, and post-writing.</p> Signup and view all the answers

What is the significance of business correspondence in the modern business world?

<p>It is a vital instrument for decision making and communication outside an organization</p> Signup and view all the answers

Why are effective letter writing skills essential in today’s competitive environment?

<p>To succeed in professional exchange of ideas, opinions, and information</p> Signup and view all the answers

What is the role of letters in everyday business dealings according to the text?

<p>They make ordinary activities of business possible</p> Signup and view all the answers

What does the post-writing phase of letter writing involve?

<p>Reviewing and editing the drafted letter</p> Signup and view all the answers

Why is a systematic writing plan important for effective business letter writing?

<p>It makes it easier to write an effective business letter</p> Signup and view all the answers

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