Business Correspondence and Letter Writing

Business correspondence is an instrument of decision making in the business world and is an important channel of communication used to send information outside an organisation, reinforcing professional and business relations.

The pre-writing phase involves audience analysis, purpose identification, scope determination, and an analysis of the action desired.

Effective letter writing is important in today's competitive environment because it is necessary to succeed, as different kinds of business letters may need to be written, and letters are still significant despite the prevalence of emails in many areas.

Different kinds of business letters mentioned in the text include letters to request for services or information, give information, request for action, give instructions or guidelines, express an opinion, reinforce business relations, maintain good public relations, or motivate and persuade people.

The three main stages involved in the process of letter writing are pre-writing, writing, and post-writing.

It is a vital instrument for decision making and communication outside an organization

To succeed in professional exchange of ideas, opinions, and information

They make ordinary activities of business possible

Reviewing and editing the drafted letter

It makes it easier to write an effective business letter