5 Questions
When are letters considered appropriate?
To personalize your correspondence
What should be considered when determining the letter's purpose?
What you want the recipient to do after reading the letter
What should be considered when determining the letter's audience?
Recipient's information needs and level of formality expected
In which situations are letters appropriate according to the text?
To respond to clients, customers, or anyone outside of your organization
What is a key purpose of letters according to the text?
To provide an official notice or record
Study Notes
Letters: Purpose and Audience
- Letters are considered appropriate when they are well-planned, well-written, and effectively communicate the intended message.
Determining the Letter's Purpose
- Consider the main reason for writing the letter and what the writer wants to achieve.
- Determine the specific goal or outcome desired from the letter.
Determining the Letter's Audience
- Consider the recipient's background, needs, and expectations.
- Identify the demographic and psychological characteristics of the intended audience.
Situations Where Letters are Appropriate
- Formal business communications
- Official announcements
- Personal correspondence
- Formal invitations
Key Purpose of Letters
- To convey a clear and concise message that achieves a specific goal or purpose.
Take this quiz to test your knowledge of when and how to use formal letters in professional and personal communication. Learn about the appropriate situations and reasons for using letters, and improve your understanding of effective correspondence.
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