Business Communication Quiz

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Questions and Answers

What is the origin of the word 'communication'?

  • From the Greek word 'kommunikáre', meaning 'to share'
  • From the Sanskrit word 'samvada', meaning 'dialogue'
  • From the Arabic word 'ittisal', meaning 'connection'
  • From the Latin word 'communis', meaning 'common' (correct)

How is business communication defined?

  • Communication related to corporate social responsibility
  • Communication within a business organization for administrative purposes
  • Communication involved in marketing and advertising
  • Communication undertaken in the process of economic activity with a view to earn profit (correct)

According to Keith Devis, how is communication generally defined?

  • As the exchange of thoughts and ideas
  • As the activity of conveying information (correct)
  • As the process of creating shared meaning
  • As the transmission of emotions and feelings

What does Wilbur Schramm emphasize in understanding the human communication process?

<p>Understanding how people relate to each other (D)</p> Signup and view all the answers

How is communication defined in the context of business and organizations?

<p>The flow of material information perception, understanding, and imagination among various parties (D)</p> Signup and view all the answers

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Study Notes

Origin of Communication

  • The word "communication" originates from the Latin word "communicare", meaning "to share" or "to make common".

Definition of Business Communication

  • Business communication is the process of exchanging information, ideas, and messages within and outside an organization to achieve business goals.

General Definition of Communication

  • According to Keith Devis, communication is generally defined as "the transfer of information and understanding from one person to another".

Human Communication Process

  • Wilbur Schramm emphasizes the importance of understanding the human communication process as a dynamic, iterative process involving encoding, transmission, and decoding of messages.

Communication in Business and Organizations

  • In the context of business and organizations, communication is defined as the exchange of information, ideas, and messages among stakeholders, including employees, customers, suppliers, and partners, to achieve business objectives and build relationships.

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