Business Communication Quiz

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Questions and Answers

What does business communication encompass?

  • Creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats (correct)
  • External communication between employees and people outside the company
  • Only verbal communication methods within the company
  • Communication barriers preventing the receiver from understanding the sender

Where does business communication occur?

  • Internally and externally (correct)
  • Only internally
  • Only between employees
  • Only externally

What is the significance of communication in a business?

  • It is only important for external communication
  • It is only important for written communication
  • It has no impact on the success of the company
  • It is vital to the success of the company (correct)

What can prevent the receiver from understanding the information sent by the sender in business communication?

<p>Communication barriers (A)</p> Signup and view all the answers

What is the origin of the word 'communication'?

<p>Derived from the Latin word communis which implies common (B)</p> Signup and view all the answers

What is the system known as that most countries have institutionalized for banks?

<p>Fractional-reserve banking (A)</p> Signup and view all the answers

In addition to other regulations, what are banks generally subject to based on an international set of standards?

<p>Minimum capital requirements (B)</p> Signup and view all the answers

Where did banking in its modern sense evolve?

<p>Renaissance Italy (D)</p> Signup and view all the answers

What is the primary function of a bank?

<p>Accept deposits and make loans (B)</p> Signup and view all the answers

What role do banks play in the economy of a country?

<p>They play an important role in financial stability (A)</p> Signup and view all the answers

Flashcards

Business communication definition

Creating, sharing, listening, and understanding messages between groups, using written and verbal formats.

Business communication locations

Occurs both internally and externally within a company.

Importance of communication in business

Essential for company success.

Communication barriers in business

Obstacles preventing receivers from understanding messages.

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Origin of 'communication'

Latin word "communis" meaning common.

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Fractional-reserve banking

Banking system where banks keep a fraction of deposits as reserves.

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Bank capital requirements

International standards for minimum capital for banks.

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Modern banking origins

Evolved during the Renaissance in Italy.

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Primary bank function

Accepting deposits and providing loans.

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Bank's economic role

Crucial for financial stability in a country.

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Study Notes

Business Communication

  • Encompasses all forms of communication within an organization, including verbal, nonverbal, and written communication
  • Occurs internally and externally, including communication among employees, management, customers, suppliers, and other stakeholders

Importance of Communication

  • Crucial for effective information exchange, collaboration, and decision-making in business
  • Facilitates planning, organizing, leading, and controlling within an organization

Barriers to Effective Communication

  • Noise, distractions, and language barriers can prevent the receiver from understanding the information sent by the sender

Origin of Communication

  • The word 'communication' originates from the Latin word 'communicare', meaning 'to share'

Banking System

  • Most countries have institutionalized the SWIFT (Society for Worldwide Interbank Financial Telecommunication) system for banks
  • Banks are subject to regulations based on the Basel Accords, an international set of standards
  • Modern banking evolved in Italy in the 15th century

Role of Banks

  • Primary function: to provide financial services, including accepting deposits and making loans
  • Play a crucial role in the economy of a country by facilitating financial transactions, providing credit, and supporting economic growth

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