COPY: Business Communication Quiz
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Questions and Answers

What does business communication encompass?

  • Communication barriers preventing message understanding
  • Only verbal communication methods
  • Information sharing between employees and people outside the company (correct)
  • Communication derived from the Latin word communis

Where does business communication occur?

  • Only internally
  • Internally and externally (correct)
  • Only externally
  • Only through non-verbal communication methods

What is vital to the success of a company in the business world?

  • The way people communicate and operate within the business (correct)
  • The frequency of non-verbal communication methods
  • The number of communication barriers encountered
  • The length of the messages shared

What is the process of business communication?

<p>Creating, sharing, listening, and understanding messages (B)</p> Signup and view all the answers

What does the word 'communication' derive from?

<p>The Latin word communis (A)</p> Signup and view all the answers

Which is an example of external business communication?

<p>Business-to-consumer communication (D)</p> Signup and view all the answers

What is a common barrier in business communication?

<p>Semantic barriers (C)</p> Signup and view all the answers

What does the word 'communication' derive from?

<p>Latin word communis (D)</p> Signup and view all the answers

What is vital to the success of a company in the business world?

<p>Effective business communication (A)</p> Signup and view all the answers

What is the process of creating, sharing, listening, and understanding messages between different groups of people through?

<p>Written and verbal formats (B)</p> Signup and view all the answers

Flashcards

Business Communication

Information sharing between employees and people outside the company.

Where Business Communication Occurs

Internally, among employees, and externally, with customers and other businesses.

Vital to Company Success

The way people communicate and operate within the business.

Business Communication Process

Creating, sharing, listening, and understanding messages.

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Origin of 'Communication'

Latin word 'communis', meaning to share or make common.

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Business-to-Consumer Communication

Communication between a business and its customers.

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Semantic Barrier

Misunderstandings arising from different interpretations of words or phrases.

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Business Communication Process

Creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.

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