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Questions and Answers
Which of the following best defines business communication?
Which of the following best defines business communication?
- The use of social media for marketing purposes
- The act of networking with other professionals
- The exchange of information within an organization (correct)
- The process of selling products or services to customers
What is one of the key skills required for effective business communication?
What is one of the key skills required for effective business communication?
- Physical strength
- Technical knowledge
- Artistic creativity
- Emotional intelligence (correct)
Why is effective business communication important in the workplace?
Why is effective business communication important in the workplace?
- To increase employee turnover
- To enhance collaboration and teamwork (correct)
- To create a hostile work environment
- To reduce productivity
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Study Notes
Defining Business Communication
- Business communication refers to the process of exchanging information, ideas, and views within an organization or among organizations
Key Skills for Effective Business Communication
- One of the key skills required for effective business communication is the ability to convey information clearly and concisely
Importance of Effective Business Communication
- Effective business communication is crucial in the workplace as it helps to build trust, resolve conflicts, and improve productivity and employee engagement
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