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Business Communication Quiz

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Questions and Answers

Business communication is communication that is intended to help a business achieve a fundamental ______

goal

Business communication occurs internally, employee-to-employee, or externally, business-to-business or ______

business-to-consumer

The word communication has been derived from the Latin word communis which implies ______

common

Business communication is closely related to professional communication and technical ______

communication Signup and view all the answers

It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and ______ formats

verbal Signup and view all the answers

Models of communication are simplified overviews of its main components and their interactions. Many models include the idea that a source uses a coding system to express information in the form of a message. The message is sent through a channel to a receiver who has to decode it to understand it. The main field of inquiry investigating communication is called communication ______. Signup and view all the answers

Answer

studies Signup and view all the answers

A common way to classify communication is by whether information is exchanged between humans, members of other species, or non-living entities such as ______. Signup and view all the answers

Answer

computers Signup and view all the answers

For human communication, a central contrast is between verbal and non-verbal communication. Verbal communication involves the exchange of messages in linguistic form, including spoken and written messages as well as sign ______. Signup and view all the answers

Answer

language Signup and view all the answers

Another distinction is between interpersonal communication, which happens between distinct persons, and intrapersonal communication, which is communication with ______. Signup and view all the answers

Answer

oneself Signup and view all the answers

Communicative competence is the ability to communicate well and applies to the skills of formulating messages and ______. Signup and view all the answers

Answer

understanding them Signup and view all the answers

Study Notes

Business Communication Overview

Business communication is intended to help a business achieve a fundamental goal
Business communication occurs in two forms: internal (employee-to-employee) and external (business-to-business or business-to-customer)

Origin of Communication

The word "communication" is derived from the Latin word "communis," which implies sharing or making common

Scope of Business Communication

Business communication is closely related to professional communication and technical communication
It involves the process of creating, sharing, listening, and understanding messages between different groups of people
Business communication uses various formats, including written and verbal formats

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Description

Test your knowledge of business communication with this quiz! Challenge yourself with questions on written and verbal communication, message creation, sharing, and understanding, and how communication impacts business operations.