10 Questions
What is the primary goal of business communication?
To help a business achieve a fundamental goal
Where does business communication occur internally?
Employee-to-employee
What does the word 'communication' derive from?
Latin word communis
What are the formats through which business communication occurs?
Written and verbal
How does business communication occur externally?
Business-to-business or business-to-consumer
What is the primary goal of business communication?
To help a business achieve a fundamental goal
How does business communication occur externally?
Business-to-business or business-to-consumer
What can prevent the receiver from understanding the information sent by the sender?
Barriers in communication
In what ways can business communication occur?
Through written and verbal formats
What does the word 'communication' derive from?
The Latin word communis, which implies common
Study Notes
Business Communication Overview
- The primary goal of business communication is to convey information, ideas, and attitudes between individuals or groups to achieve organizational objectives.
Internal Business Communication
- Internal business communication occurs within the organization, among employees, managers, and departments.
Origin of the Term "Communication"
- The word "communication" derives from the Latin word "communicare," meaning "to share" or "to make common."
Formats of Business Communication
- Business communication occurs through various formats, including:
- Verbal communication (face-to-face conversations, meetings, and presentations)
- Nonverbal communication (body language, facial expressions, and tone of voice)
- Written communication (emails, reports, and memos)
External Business Communication
- External business communication occurs between the organization and its external stakeholders, such as customers, suppliers, investors, and the general public.
Barriers to Effective Communication
- Factors that can prevent the receiver from understanding the information sent by the sender include:
- Noise distractions
- Language barriers
- Cultural differences
- Information overload
Modes of Business Communication
- Business communication can occur in various ways, including:
- Interpersonal communication
- Group communication
- Organizational communication
- Mass communication
Test your knowledge of business communication with this quiz! Explore the principles and practices of effective communication in a business setting, including written and verbal formats, information sharing, and message understanding. Challenge yourself with questions on creating and listening to messages within and outside the company.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
