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Questions and Answers
Which type of document is typically used to communicate within an organization and often includes a call to action?
Which type of document is typically used to communicate within an organization and often includes a call to action?
- Report
- Letter
- Memorandum (correct)
What is the main purpose of a letter in a business context?
What is the main purpose of a letter in a business context?
- To request approval for a project
- To provide a detailed analysis of a subject
- To communicate with external stakeholders (correct)
- To inform employees about company policies
In what way does a report differ from a memorandum?
In what way does a report differ from a memorandum?
- Reports do not require a call to action
- Reports are shorter than memorandums
- Reports are more formal and structured (correct)
- Reports are only used for internal communication
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Study Notes
Business Communication Documents
- A memorandum (memo) is typically used to communicate within an organization and often includes a call to action.
- The main purpose of a letter in a business context is to communicate with people outside the organization, such as customers or suppliers.
- A report differs from a memo in that a report provides detailed information on a specific topic, including research and analysis, while a memo is a brief, informal document used for internal communication.
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