Podcast
Questions and Answers
What are the two main modes of sending an inquiry letter?
What are the two main modes of sending an inquiry letter?
- Telephone and personal interview (correct)
- Letter and email
- Fax and telephone
- Email and telephone
What is required for both an inquiry letter and an interview?
What is required for both an inquiry letter and an interview?
- Correctness, conciseness, clarity of language, and courtesy (correct)
- Spelling, conciseness, clarity of language, and humor
- Clarity, length, punctuation, and courtesy
- Correctness, humor, length, and courtesy
Which of the following is NOT listed as a requirement for the correctness of letters?
Which of the following is NOT listed as a requirement for the correctness of letters?
- Capitalizations
- Font style (correct)
- Punctuation
- Spelling
What does the heading or letterhead of a letter typically contain?
What does the heading or letterhead of a letter typically contain?
Apart from spelling and punctuation, what is required for a good interview?
Apart from spelling and punctuation, what is required for a good interview?
Study Notes
Content and Organization of Letter of Inquiry
- An inside address contains the mailing information of the recipient, justified to the left margin, and placed two spaces below the date.
Salutation
- Begins with "Dear {Person's name}" and includes the person's title if known (e.g. Ms., Mrs., Mr., or Dr.).
- If unsure about the title or gender, use only the first name.
Body of Letter
- First paragraph: provides background information, states the purpose in one to two sentences.
- Second paragraph: specifies the information being sought.
- Final paragraph: expresses expectation from the addressee and thanks them in advance.
Formats in Writing a Letter
- Three formats: Block Style, Semi-Block Style, and Modified Block Style.
Email Etiquette
- Use formality appropriate to the sender's relationship and objective.
- Avoid informal expressions like "wanna", "gonna", "tnx", "gbu", and emoticons.
- Be courteous, concise, and clear.
- Proofread and spellcheck before sending.
- Provide a short, descriptive subject line.
Parts of an Email
- From: sender's name
- Sent: date and time
- To: recipient's name
- CC: other recipients
- Bcc: hidden recipients
- Subject: content title
- Attachment: separate document
- Salutation: greeting or opening
- Body of the email: message
- Closing: ending
- Name/Signature of the sender: name and title
Interview
- Requires real-time for both the interviewee and interviewer.
- Main purpose: to obtain desired information.
- Before the interview: make appointments, prepare questions, and be respectful.
- During the interview: be punctual, wear appropriate attire, observe good manners, and speak clearly.
Inquiry Letter
- Written when seeking more information about products, services, internships, scholarships, or job vacancies.
- Sent when specific questions are not addressed by general information.
- May also be in the form of telephone or personal interview.
- Requires correct and appropriate language use, correctness, conciseness, clarity, and courtesy.
Common Requirements for Inquiry Letter and Interview
- Correct and appropriate language use
- Correctness, conciseness, clarity of language, and courtesy
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Description
Learn about the format and structure of a letter of inquiry, including details on inside address and salutation placement. Understand the proper guidelines for addressing recipients and starting the letter.