Content and Organization of Letter of Inquiry
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Questions and Answers

What are the two main modes of sending an inquiry letter?

  • Telephone and personal interview (correct)
  • Letter and email
  • Fax and telephone
  • Email and telephone

What is required for both an inquiry letter and an interview?

  • Correctness, conciseness, clarity of language, and courtesy (correct)
  • Spelling, conciseness, clarity of language, and humor
  • Clarity, length, punctuation, and courtesy
  • Correctness, humor, length, and courtesy

Which of the following is NOT listed as a requirement for the correctness of letters?

  • Capitalizations
  • Font style (correct)
  • Punctuation
  • Spelling

What does the heading or letterhead of a letter typically contain?

<p>Name, contact information, and organization position (C)</p> Signup and view all the answers

Apart from spelling and punctuation, what is required for a good interview?

<p>Clarity of words, correct pronunciation, intonation, pauses, spontaneity, pleasing personality, confidence (A)</p> Signup and view all the answers

Study Notes

Content and Organization of Letter of Inquiry

  • An inside address contains the mailing information of the recipient, justified to the left margin, and placed two spaces below the date.

Salutation

  • Begins with "Dear {Person's name}" and includes the person's title if known (e.g. Ms., Mrs., Mr., or Dr.).
  • If unsure about the title or gender, use only the first name.

Body of Letter

  • First paragraph: provides background information, states the purpose in one to two sentences.
  • Second paragraph: specifies the information being sought.
  • Final paragraph: expresses expectation from the addressee and thanks them in advance.

Formats in Writing a Letter

  • Three formats: Block Style, Semi-Block Style, and Modified Block Style.

Email Etiquette

  • Use formality appropriate to the sender's relationship and objective.
  • Avoid informal expressions like "wanna", "gonna", "tnx", "gbu", and emoticons.
  • Be courteous, concise, and clear.
  • Proofread and spellcheck before sending.
  • Provide a short, descriptive subject line.

Parts of an Email

  • From: sender's name
  • Sent: date and time
  • To: recipient's name
  • CC: other recipients
  • Bcc: hidden recipients
  • Subject: content title
  • Attachment: separate document
  • Salutation: greeting or opening
  • Body of the email: message
  • Closing: ending
  • Name/Signature of the sender: name and title

Interview

  • Requires real-time for both the interviewee and interviewer.
  • Main purpose: to obtain desired information.
  • Before the interview: make appointments, prepare questions, and be respectful.
  • During the interview: be punctual, wear appropriate attire, observe good manners, and speak clearly.

Inquiry Letter

  • Written when seeking more information about products, services, internships, scholarships, or job vacancies.
  • Sent when specific questions are not addressed by general information.
  • May also be in the form of telephone or personal interview.
  • Requires correct and appropriate language use, correctness, conciseness, clarity, and courtesy.

Common Requirements for Inquiry Letter and Interview

  • Correct and appropriate language use
  • Correctness, conciseness, clarity of language, and courtesy

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Description

Learn about the format and structure of a letter of inquiry, including details on inside address and salutation placement. Understand the proper guidelines for addressing recipients and starting the letter.

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