Business Communication Concepts Quiz
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Questions and Answers

What is the nature of communication according to the text?

  • Transmission of data through technological channels
  • Exchange of verbal messages in a business setting
  • Conveyance of emotions and feelings between individuals
  • Flow of material information, perception, understanding, and imagination among various parties (correct)

Which concept is associated with the role of opinion, attitudes, and beliefs in communication?

  • The seven Cs of communication
  • Johari window (correct)
  • Perception and reality
  • Self-concept and self-disclosure

What does the term 'interpersonal communication' refer to?

  • Communication using nonverbal cues
  • Communication within an organization
  • Communication between individuals (correct)
  • Communication through written messages

Which form of communication involves the use of gestures, body language, and facial expressions?

<p>Nonverbal communication (D)</p> Signup and view all the answers

What is the main focus of business etiquette?

<p>Professional conduct and manners in a business environment (A)</p> Signup and view all the answers

What is the term used to describe the process of overcoming communication barriers?

<p>Communication accommodation (B)</p> Signup and view all the answers

Which of the following is a method of nonverbal communication?

<p>Chronemics (B)</p> Signup and view all the answers

What does the Johari window concept primarily focus on?

<p>Self-disclosure (C)</p> Signup and view all the answers

Which of the following is a barrier to effective communication?

<p>Semantic noise (B)</p> Signup and view all the answers

What is the term for communication that occurs within an individual's mind?

<p>Intrapersonal communication (B)</p> Signup and view all the answers

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