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13 Questions

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Business Communication

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Questions and Answers

In what circumstances would you be more likely to speak to someone than to write to them in a business setting?

When making a complaint

When explaining or clarifying a situation

When making a request

When discussing an issue (correct)

What are some of the reasons why we may need to communicate with others in a business setting?

To sell a product

To express emotions

To entertain others

To pass on information (correct)

Why is it important to be able to use a range of different methods and styles in business communication?

To match the tone and purpose of the communication (correct)

To make the communication more difficult

To show off your communication skills

To confuse the recipient

What is the main reason for communicating orally?

To receive instant feedback from your audience Signup and view all the answers

When should you communicate in writing?

To have a discussion Signup and view all the answers

What is the advantage of communicating in writing when sending the same message to a number of people?

It is quicker and cheaper Signup and view all the answers

What is the disadvantage of communicating orally when a considered response is required?

A considered response might be better Signup and view all the answers

Why is it easier to clarify a complex subject in writing than orally?

You can plan your document and correct any errors before sending it out Signup and view all the answers

When is it better to communicate orally?

To receive instant feedback from your audience Signup and view all the answers

What is the main reason for communicating in writing?

To retain a permanent record Signup and view all the answers

What is the disadvantage of receiving instant feedback orally?

It can be disadvantageous to have a considered response Signup and view all the answers

What is the advantage of communicating in writing when sending the same message to a number of people?

It is quicker and cheaper Signup and view all the answers

What is the main reason for creating a discussion document?

To provide a basis for discussion Signup and view all the answers

Business Communication

Choose a study mode

Podcast

Questions and Answers

In what circumstances would you be more likely to speak to someone than to write to them in a business setting?

What are some of the reasons why we may need to communicate with others in a business setting?

Why is it important to be able to use a range of different methods and styles in business communication?

What is the main reason for communicating orally?

When should you communicate in writing?

What is the advantage of communicating in writing when sending the same message to a number of people?

What is the disadvantage of communicating orally when a considered response is required?

Why is it easier to clarify a complex subject in writing than orally?

When is it better to communicate orally?

What is the main reason for communicating in writing?

What is the disadvantage of receiving instant feedback orally?

What is the advantage of communicating in writing when sending the same message to a number of people?

What is the main reason for creating a discussion document?

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