13 Questions
In what circumstances would you be more likely to speak to someone than to write to them in a business setting?
When discussing an issue
What are some of the reasons why we may need to communicate with others in a business setting?
To pass on information
Why is it important to be able to use a range of different methods and styles in business communication?
To match the tone and purpose of the communication
What is the main reason for communicating orally?
To receive instant feedback from your audience
When should you communicate in writing?
To have a discussion
What is the advantage of communicating in writing when sending the same message to a number of people?
It is quicker and cheaper
What is the disadvantage of communicating orally when a considered response is required?
A considered response might be better
Why is it easier to clarify a complex subject in writing than orally?
You can plan your document and correct any errors before sending it out
When is it better to communicate orally?
To receive instant feedback from your audience
What is the main reason for communicating in writing?
To retain a permanent record
What is the disadvantage of receiving instant feedback orally?
It can be disadvantageous to have a considered response
What is the advantage of communicating in writing when sending the same message to a number of people?
It is quicker and cheaper
What is the main reason for creating a discussion document?
To provide a basis for discussion
Test your knowledge on the different functions of business communication with this quiz! From passing on information to persuading customers, this quiz will cover the various reasons why communication is crucial in the business world. Challenge yourself and see how much you know about effective communication techniques in a professional setting.
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