Podcast
Questions and Answers
In what circumstances would you be more likely to speak to someone than to write to them in a business setting?
In what circumstances would you be more likely to speak to someone than to write to them in a business setting?
- When making a complaint
- When explaining or clarifying a situation
- When making a request
- When discussing an issue (correct)
What are some of the reasons why we may need to communicate with others in a business setting?
What are some of the reasons why we may need to communicate with others in a business setting?
- To sell a product
- To express emotions
- To entertain others
- To pass on information (correct)
Why is it important to be able to use a range of different methods and styles in business communication?
Why is it important to be able to use a range of different methods and styles in business communication?
- To match the tone and purpose of the communication (correct)
- To make the communication more difficult
- To show off your communication skills
- To confuse the recipient
What is the main reason for communicating orally?
What is the main reason for communicating orally?
When should you communicate in writing?
When should you communicate in writing?
What is the advantage of communicating in writing when sending the same message to a number of people?
What is the advantage of communicating in writing when sending the same message to a number of people?
What is the disadvantage of communicating orally when a considered response is required?
What is the disadvantage of communicating orally when a considered response is required?
Why is it easier to clarify a complex subject in writing than orally?
Why is it easier to clarify a complex subject in writing than orally?
When is it better to communicate orally?
When is it better to communicate orally?
What is the main reason for communicating in writing?
What is the main reason for communicating in writing?
What is the disadvantage of receiving instant feedback orally?
What is the disadvantage of receiving instant feedback orally?
What is the advantage of communicating in writing when sending the same message to a number of people?
What is the advantage of communicating in writing when sending the same message to a number of people?
What is the main reason for creating a discussion document?
What is the main reason for creating a discussion document?
Flashcards
Best Business Communication Method (Discussion)
Best Business Communication Method (Discussion)
Oral communication is ideal for issues needing immediate feedback or discussion.
Oral Communication Advantage
Oral Communication Advantage
Allows for instant feedback from the audience.
Written Communication Advantage (Multiple Recipients)
Written Communication Advantage (Multiple Recipients)
Efficient and cost-effective when conveying the same message to many people.
Written Communication Advantage (Complex Subjects)
Written Communication Advantage (Complex Subjects)
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Written Communication Purpose
Written Communication Purpose
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Oral Communication Disadvantage (Complex Response)
Oral Communication Disadvantage (Complex Response)
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Business Communication Needs
Business Communication Needs
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Communication Methods Variety
Communication Methods Variety
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Discussion Document Purpose
Discussion Document Purpose
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Oral Feedback Disadvantage
Oral Feedback Disadvantage
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Communication Style Importance
Communication Style Importance
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Business Communication Need
Business Communication Need
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