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Business Analysis Methods Quiz

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Questions and Answers

What is the focus of Tactics in the context of digital communications?

Project management skills

Organizational roles

Customer experience (correct)

Marketing mix

Which chapter covers the usage of CRM in digital communications?

Chapter 11

Chapter 5

Chapter 8

Chapter 7 (correct)

What does Actions in digital governance refer to?

Change management (correct)

Customer experience

Web analytics

Marketing mix

Which tool is closely related to Control in assessing strategic and tactical objectives?

Goal setting Signup and view all the answers

In the context of digital communications, what does Step 6: Control focus on?

Enhancing results further Signup and view all the answers

Which aspect of digital governance involves the usage of management information and web analytics?

Actions Signup and view all the answers

Which chapter covers the specific details of digital communications tools in Tactics?

Chapter 8 Signup and view all the answers

'Step 5: Actions' includes which of the following?

"Modifications to organizational roles and structures" Signup and view all the answers

What is the role of Step 4: Tactics in digital communications?

Marketing mix Signup and view all the answers

Which step focuses on action plans and project management skills in digital governance?

Step 5: Actions Signup and view all the answers