Business Administration and Digital Economics

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Questions and Answers

What does BWL, as a sister discipline to economics (VWL), assume?

BWL assumes that goods and services are generally scarce and require economic management.

What perspective does BWL mainly take in contrast to VWL?

BWL mainly takes the perspective of an individual firm, focusing on description, analysis, and explanation.

What is the object of knowledge in BWL?

The object of knowledge is the firm as an economic entity and decision-making unit.

What are the three perspectives of Betriebswirtschaft as stated in Kapitel 1?

<p>Entscheidungsorientierte BWL (Decision-oriented BWL), Verhaltensorientierte BWL (hehavioural-oriented BWL), and Innovationsorientierte BWL (Innovation-oriented BWL).</p> Signup and view all the answers

What is decision-oriented BWL focused on?

<p>Decision-oriented BWL focuses on understanding economics as a decision involving scarcity, recognizing decision problems and tradeoffs, and making decisions.</p> Signup and view all the answers

What is behavioral-oriented BWL focused on?

<p>Behavioral-oriented BWL focuses on balancing and managing tradeoffs between stakeholder interests and concepts.</p> Signup and view all the answers

What is Innovation-oriented BWL focused on?

<p>Innovation-oriented BWL focuses on entrepreneurial implementation of new value creation opportunities for stakeholders.</p> Signup and view all the answers

What does scarcity of resources lead to?

<p>Scarcity of resources leads to decisions about how to best use those resources.</p> Signup and view all the answers

What is tradeoff?

<p>Tradeoff is the process of weighing decisions between competing goals.</p> Signup and view all the answers

What are opportunity costs?

<p>Opportunity costs are the benefits that are missed when choosing something and not doing something else as a result.</p> Signup and view all the answers

What does the Entscheidungsorientierte Ansatz try to explain?

<p>The Entscheidungsorientierte Ansatz tries to explain how aims of people and organisations come to pass, how different aims come together and how decisions concerning scarce resources are made.</p> Signup and view all the answers

What is the task of BWL in terms of explaining decisions?

<p>The task of BWL is to describe the decision patterns of humans and Organisations, showing tradeoffs for a better understanding.</p> Signup and view all the answers

What is Nobel laureate Herbert A. Simon known for?

<p>Herbert A. Simon is known for the concept that people are limited rational and only try to find good enough solutions instead of perfect ones.</p> Signup and view all the answers

What do Interessengruppen in Unternehmen (=Stakeholder) try to do?

<p>They try to enforce their interests.</p> Signup and view all the answers

What does the Anreiz-Beitragstheorie by Chester Barnard state?

<p>What Stakeholder must deliver must be of a balanced relationship to what they receive.</p> Signup and view all the answers

What is the goal of a company when producing?

<p>Producing something is only done if the sales price is higher than the costs of production.</p> Signup and view all the answers

What does innovation do to tradeoffs?

<p>Innovation reduces tradeoffs.</p> Signup and view all the answers

What does Innovation allow the stakeholder of a company to do?

<p>It allows win-win situations.</p> Signup and view all the answers

What was Henry Ford's vision?

<p>Henry Ford's vision was to build a reliable and cheap car for the masses.</p> Signup and view all the answers

Did Henry Ford invent assembly lines?

<p>False (B)</p> Signup and view all the answers

What innovations did Henry Ford bring?

<p>Ford realized a unique distribution system and supported the Autobahnbau.</p> Signup and view all the answers

What were some achievements of Henry Ford?

<p>Ford introduced the eight-hour day in 1914 and raised the wage to 5$ a day.</p> Signup and view all the answers

What does did Ford fail to do?

<p>Ford failed to develop successor models in time, General Motors were able to surpass him.</p> Signup and view all the answers

Which elements are characteristic of Ray Kroc and McDonalds?

<p>Better and more ambitioned implementation of a concept (A), A hamburger restaurant with standardised fast food of good quality for a low price. (B), Gesellschaftlicher Trend (C), Dampened growth in recent years (D)</p> Signup and view all the answers

What observation did Dietrich Mateschitz make?

<p>Asian Manager of used a syrup-like liquid to stay focused.</p> Signup and view all the answers

In which area did Steve Jobs make progress?

<p>Entrepreneur (A)</p> Signup and view all the answers

What is a commonality between modern companies and businesses?

<p>There is often a founding of one person with the ideas and another with the technical background.</p> Signup and view all the answers

Who was Joseph Schumpeter?

<p>Joseph Schumpeter was the founding father of modern company theories.</p> Signup and view all the answers

What does Arbitrageunternehmertum entail?

<p>Arbitrage entails the maximisation of pre-existing technologies.</p> Signup and view all the answers

What does schöpferisches Unternehmertum entail?

<p>schöpferisches Unternehmertum entails the creation of value through new technologies.</p> Signup and view all the answers

Is 'Personentransport' something new?

<p>False (B)</p> Signup and view all the answers

Knappheit = ein Gut ist knapp, wenn man davon gern mehr hätte als _____ ist

<p>verfügbar</p> Signup and view all the answers

What does the customer value proposition refer to in a Businessplan?

<p>The customer value proposition refers to the targeted customers and why the business is useful.</p> Signup and view all the answers

What does the revenue model refer to in a Businessplan?

<p>The revenue model refers to the cost and price relationship.</p> Signup and view all the answers

What does the resource requirement refer to in a Businessplan?

<p>The resource requirements refer to what resources are needed and how one ist going the obtain them.</p> Signup and view all the answers

What does the Rechtsform refer to in ta Businessplan?

<p>The Rechtsform refers to who is allowed to make desicions and who is resposible for debts.</p> Signup and view all the answers

What is the cost leadership strategy?

<p>The cost leadership strategy is a competitive advantage by having lower production costs.</p> Signup and view all the answers

What is the core compentence of Red Bull?

<p>The core competance of Red Bull is advertising and marketing.</p> Signup and view all the answers

What questions can be asked in an SWOT-Analyse?

<p>What am i already good at, what is in demand?</p> Signup and view all the answers

What dies a cash flow statement display?

<p>A cash flow statement displays liquidity.</p> Signup and view all the answers

Der Gewinn eines Jahres ist der Wert der in diesem Jahr erstellten oder verkauften Güter (), abzüglich des Wertes der für diese Gütererstellung verbrauchten Güter ().

<p>Erträge, Aufwände</p> Signup and view all the answers

What can a company receive with 'Cash Flow aus Investitionstätigkeit'?

<p>A company can receive desinvestition from plant assets with 'Cash Flow aus Investitionstätigkeit'.</p> Signup and view all the answers

What is 'VRIO'?

<p>'VRIO' refers to valuable, rare, inimitable and organizational ressources that serve as competitive advangtage.</p> Signup and view all the answers

Name some ways to attract more customers:

<p>Influencer, stream videos, commercials, ads</p> Signup and view all the answers

What can a company analyse with the help of Tracking von Online Touchpoints?

<p>Conversion Rate von Awareness zu Consideration.</p> Signup and view all the answers

Flashcards

What is Betriebswirtschaftslehre (BWL)?

A field that examines businesses, assuming products are scarce and require economic management.

What is decision-oriented BWL?

Making decisions acknowledging that limited resources require choices, leading to tradeoffs.

What is opportunity cost?

The value of the next best alternative forgone when making a decision.

What is behavior-oriented BWL?

BWL approach balancing stakeholder interests despite potential conflicts.

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Who is Herbert A. Simon?

A Nobel laureate who introduced the concept of bounded rationality

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What is Anreiz-Beitragstheorie?

Stakeholders' contributions to an organization must match their benefits to ensure sustainability.

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What is innovation-oriented BWL?

BWL approach focused on creating value for stakeholders with innovation.

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What is Konsumentenrente?

The difference between what a consumer is willing to pay and the price they actually pay.

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What is Produzentenrente?

The difference between total revenue and the cost of production.

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What does Innovation mean?

Using creativity to turns tradeoffs into win-win opportunities

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What is a strategy?

A long-term plan to achieve specific goals or objectives, especially in business.

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What is a Kostenführerstrategie?

Achieving competitive advantage through lower costs than competitors.

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What is Differenzierungsstrategie?

Creating unique products giving businesses a market advantage over competitors.

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What is resource-based view?

Internal factors are assessed to determine a company's value.

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What is VRIO?

A resource that is Valuable, Rare, Inimitable, and Organized.

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What is SWOT analysis?

Planning one's life to find the right opportunities.

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How does market appeal influence?

Attractiveness influences negotiating for adding value.

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What is Strategieimplementierung?

The process of translating business plans into action

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What is Economies of Scale?

An advantage gained from expanding operations internationally

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What is the goal of financial perspective?

Find out how to measure corporate success.

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What is a Finanzplan?

Financial statement that estimates future cash flows.

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What is profit formula?

Determining how to cover production fees using financial resources.

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What is Gewinn- und Verlustrechnung (GuV)?

A financial statement outlining all transactions for a year.

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Cashflow vs. Güterverbrauch

The difference in actual cash spent, versus how some assets are utilized.

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What does Bilanz show?

Accounting of how assets are used during a period.

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What is a nettovermögen?

The value you obtain after subtracting debts.

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What is Abschreibung?

A reduction in an asset’s value.

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Cashflow.

Cash coming in, minus cash coming out.

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What are Investitionsentscheidungen?

Investing funds expecting future returns.

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What are Finanzierungsentscheidungen?

Ways a company accesses funds.

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What is Kapitalmarkt?

Places you find funds for your company.

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What is Kundenperspektive?

Customers and profit value.

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What is Kundennutzen/-bedürfnisse?

The value of a service, that customers want.

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What is Marketing-Mix 4-Ps?

Factors important for marketing.

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What are customer touchpoints?

Know where a customer hears you.

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Production and process tips?

Improve, and make things better.

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What is Manufacturing process?

The entire sequence into smaller tasks to achieve the final product.

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What is the “Make or Buy”?

Deciding what tasks to outsource versus keep internal.

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Study Notes

  • The text explores business administration and digital economics.
  • The first session is on business administration.
  • The course is taught by Assoc.-Prof. Dr. Christoph Feichter at the Institute for Corporate Management, Department Strategy & Innovation, in Vienna on March 10, 2025.

Course Details

  • BWDI - Summer Semester 2025
  • Course code: LV 5718.
  • The professor is Feichter and Kragulij

Attendance Units (Präsenzeinheiten)

  • March 10, 2025, 08:00-16:00 in TC.0.10 Audimax
  • March 12, 2025, 11:00-14:00 in TC.0.10 Audimax
  • March 17, 2025, 11:00-14:00 in TC.0.10 Audimax
  • March 19, 2025, 11:00-14:00 in TC.0.10 Audimax

Online Q&A Session

  • April 28, 2025, 12:00-15:00
  • This is an Online-Einheit and will be done by Feichter

Revision Sessions (Repetitorien) for exam preparation

  • Separate registration is required
  • The second week of the exam takes place between April 28 and May 3, 2025, LV 6508 will also take place on April 23, 2025
  • The third week of exams takes place between June 23-28, 2025, LV 6511/6512 will also take place on June 18, 2025

Today's Program

  • 8:15-9:30 Lecture by Feichter
  • 9:30-9:45 Pause
  • 9:45-10:45 Feichter giving a Lecture
  • 10:45-11:00 Pause
  • 11:00-12:00 Feichter giving a Lecture
  • 12:00-13:00 Lunch break
  • 13:00-16:00 Lecture by Kragulij

Intro To Business Administration

  • Business administration (BWL) assumes goods and services are fundamentally scarce, requiring economic management.
  • While economics is abstract, BWL focuses on individual businesses, with goals including description, analysis, explanation, and decision-making support.
  • BWL studies businesses as economic entities and decision-making units, considering their functions and processes.

Three Perspectives of Business Administration

  • Decision-Oriented BWL
  • Managing scarcity through decision-making.
  • Recognizing trade-offs and making informed decisions.
  • Behavior-Oriented BWL
  • Balancing stakeholder interests.
  • Incorporates Bounded Rationality, Satisficing Behavior, and Incentive-Contribution Theory.
  • Innovation-Oriented BWL
  • Implementing new value creation opportunities for stakeholders.
  • Overcoming scarcity and trade-offs through creativity.
  • Aims for sustainable win-win situations via innovation.

Decision-Oriented BWL

  • Economic activity as decision-making under scarcity.
  • Scarcity necessitates choices about resource allocation.
  • Trade-offs are the balancing of competing goals.
  • Opportunity cost refers to the benefit forgone when choosing one option over another.
  • Example 1: Choosing between a vacation or saving for a home.
  • Scarcity: Money
  • Tradeoff: Immediate enjoyment vs. future financial security
  • Opportunity cost: Lost vacation or delayed homeownership
  • Example 2: Working in a bar for €50 or going to the gym.
  • Scarcity: Time
  • Tradeoff: Earning money vs. personal well-being and appearance
  • Opportunity cost: The forgone income or the lost opportunity to improve fitness
  • Focuses on production decisions:
  • How a restaurant can create appealing dishes from limited ingredients.
  • Which market or target group a company should serve.
  • What compensation should be offered to employees.
  • Aims to explain how individual and organizational goals arise, interact, and guide decisions when resources are limited.
  • BWL aims to describe decision-making behavior, highlight trade-offs, and improve understanding of production decisions (explanatory function).
  • BWL offers practical methods to improve decision-making (design function).
  • Practical Examples
  • Cost accounting, investment decisions, marketing, personnel decisions, and employee compensation methods.

Behavior-Oriented BWL

  • Herbert A. Simon (Nobel laureate) noted that people make decisions with bounded rationality and seek satisfactory solutions rather than optimal ones.
  • Behavioral Theory of the Firm (Richard M. Cyert and James G. March): Stakeholders in companies try to enforce their interests, akin to politics
  • Incentive-Contribution Theory
  • (Chester Barnard): What stakeholders offer to a firm must correspond to what they receive, otherwise, the firm cannot sustainably operate.

Innovation-Oriented BWL

  • Focuses on implementing new value creation opportunities for stakeholders
  • Companies are creating new ways to combat scarcity/tradeoffs
  • Win-Win situations are achieved through entrepreneurial creativity
  • Implementation of ideas = Innovation
  • Producer and Consumer Surplus Example
  • iPhone X production costs: €350, retail price: €1,000 Apple earns €650 for each iPhone sold (producer surplus) Consumers would pay €1,500, but pay €1,000, thus saving €500 with their purchase (consumer surplus).
  • Innovation creates win-win situations; a concept not seen before

Henry Ford (1863-1947) — Examples of Successful Entrepreneurship

  • Vision: Produce reliable, affordable cars for the masses.
  • Ford was not the inventor or an engineer himself
  • Mass production allowed for the price drop of their Autos ("Tin Lizzy") to 295$
  • Built a one-of-a-kind distribution system with gas stations, and boosted the expansion of the highway system.
  • Ford introduced the eight-hour day in 1914.
  • Ford raised the wage to a very high five dollars/day at the time
  • Ford drove his workers ruthlessly
  • Until 1927, he sold over 15 million "Tin Lizzies".
  • He failed to develop replacement models in time and was passed over by General Motors.

Ray Kroc (1902-1984) — Examples of Successful Entrepreneurship

  • In 1954, as a salesperson, he sold mixers to the brothers Dick and Mac McDonald.
  • McDonald's was standardizing fast foods and beverages at competitive prices
  • McDonald’s focused on high quality with fast serving times of 30 seconds.
  • Kroc believed the concept matched with societal trends and they later opened restaurants together
  • In 1961 Ray Kroc obtained McDonalds for the McDonald brothers, apart from the actual brand.
  • The concept of the quick, fresh production of meals was adopted from the McDonald brothers from Kroc, though he was more ambitious and efficient while doing so.
  • Since around the early 2000s, however, growth in various countries has continuously shrunk due to competitions like "Subway".

Dietrich Mateschitz- Examples of Successful Entrepreneurship

  • In the 1980s observed that the Asian managers are taking the syrupy liquid to keep them concentrated (Thai Name of the product: Krating Daeng)
  • Drinks were modified to suit European tastes
  • Red bull in 1987 sold translated names of Thai original products. Red bull was sold in 1994 in Germany/ Switzerland and also in 1997 in the USA
  • It focuses on core competences such as sports sponsoring, advertising and marketing
  • More than 12 billion Dosen produced in one year
  • After 2009 for the first time in years, the increase rates dropped.

Steve Jobs — Examples of Successful Entrepreneurship

  • 1976 Appled wads found by Ingenieur (Wozniak) und Entrepreneur (Jobs)
  • 1976 Apple I and in 1977 Apple II (2 million time sells)
  • 1984 MacIntosh: first PC is started with the graphical application.
  • 1984 was the year Steve Jobs has to let go of his company.
  • In 1984 Job starts NeXT (later is taken over by Apple ) and Pixar (later by A.)
  • From 1998 iPod and iTunes was a great commercial success.
  • 1996 back to his former company almost broke again.
  • 2007 launch iPhone

Joseph Schumpter

  • Important person for entrepreneurial research, (1883-1950), being an Austrian finance minister.
  • Professor in different cities all around the world such as Graz, Bonn and Harvard
  • Considered one of the most recognised economics.

Arbitration vs. Creative

  • Arbitrageur: Maximizing the most out of known technologies
  • Creative: Making newer customer or technical solutions

Schumpter

  • A creative restructuring of products and procedures by companies in order to be better than the last.
  • Known Innovator or "Recombinant Innovation" : Known for the invention of innovative products and concepts. Schumpter had the view to seek out the new ideas to make a profit.
  • Pioneer Companies can always be sought out by competitors even with a dynamic competition process.

Innovation

  • Disruptive is when already existing tech is overthrown with a newer product.
  • Business Model Innovation: Is when a product or process turns obsolete.
  • Uber disrupting businesses as well as Netflix and Air Bnb

Valuecreation and Value Distribution

  • Win-Win situations after the start to be created when creating more value.
  • Key point is, value creation is more efficient and effective when using resources
  • To also create a valuable situation over the whole comapny.
  • To be more open to be innovative, should be creative and invest to gain more earnings.

Reflections: Key factors to reflect on the company

  • Under 20% start their business in 3 years time.
  • 10 % do it in 5 yaers
  • Failure is a normal factor
  • Starting business is still rare for under US People compared

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