Bus Journey: Prayagraj to Nagpur, Galaxy Tours
21 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

According to redBus, who configures and provides amenities on a bus?

  • A third-party vendor
  • The bus operator (correct)
  • redBus
  • The government

If a booking confirmation email is delayed due to an incorrect email ID, when is the ticket considered 'booked'?

  • As long as the ticket shows up on the confirmation page of www.redBus.in (correct)
  • After contacting customer support
  • When the email is eventually delivered
  • Never, the ticket must be rebooked

How long do you have to report grievances related to a bus journey to the redBus support team?

  • Immediately after the journey
  • Within 14 days of your travel date
  • Within 7 days of your travel date (correct)
  • Within 30 days of booking

According to the luggage policy, what is the maximum weight allowed for a personal item like a laptop bag?

<p>5 kgs (C)</p> Signup and view all the answers

When is cancellation of a bus ticket not allowed?

<p>After bus departure time (D)</p> Signup and view all the answers

What is the PNR number for this ticket?

<p>344204662-5091567 (C)</p> Signup and view all the answers

What type of bus is this?

<p>AC Sleeper (2+1) (D)</p> Signup and view all the answers

What is the name of the travels?

<p>Galaxy Tours And Travels (E)</p> Signup and view all the answers

What is the date of the journey?

<p>09/02/2025 (C)</p> Signup and view all the answers

What is the ticket price inclusive of GST?

<p>Rs. 8370.0 (D)</p> Signup and view all the answers

Where is the dropping point?

<p>Nagpur (C)</p> Signup and view all the answers

What is the latest time to change the date of the journey for free?

<p>09 Feb 2025 08:00 AM (A)</p> Signup and view all the answers

If the ticket is cancelled before 8th Feb 04:10 PM, what are the cancellation charges?

<p>Rs. 1200.0 (C)</p> Signup and view all the answers

What is NOT a responsibility of redBus?

<p>Ensuring the bus departs on time (D)</p> Signup and view all the answers

What should passengers furnish at the time of boarding the bus?

<p>A digital copy of the e-ticket and a valid identity proof (A)</p> Signup and view all the answers

What should a customer do if the bus operator changes the type of bus?

<p>Contact redBus within 24 hours to claim a refund of the differential amount (A)</p> Signup and view all the answers

Is cancellation of individual seats allowed for group bookings?

<p>No, individual seats cannot be cancelled (B)</p> Signup and view all the answers

What is the first step to cancel your ticket on the redBus app?

<p>Go to 'My Bookings' and choose the journey (B)</p> Signup and view all the answers

What kind of support does redBuddy provide?

<p>24x7 support (A)</p> Signup and view all the answers

Are the departure times mentioned on the ticket final?

<p>No, the departure times mentioned on the ticket are only tentative timings. (A)</p> Signup and view all the answers

What happens, if passengers fail to furnish a valid id proof during boarding?

<p>They may not be allowed to board the bus. (C)</p> Signup and view all the answers

Flashcards

Bus Amenities

Amenities displayed are configured and provided by the bus operator. They should be available unless exceptions occur.

Ticket Booking Confirmation

A ticket is considered 'booked' if it appears on the confirmation page, even if confirmation email/SMS is delayed or fails.

Reporting Issues

Report bus journey grievances to the redBus support team within 7 days of your travel date.

Luggage Allowance

Carry-on luggage limits: One bag up to 10 kgs and one personal item (laptop bag, handbag, etc.) up to 5 kgs.

Signup and view all the flashcards

Prohibited Items

Prohibited items include weapons, flammables, drugs, liquor, smuggled goods, and any articles illegal under the law.

Signup and view all the flashcards

What is a ticket number?

Ticket number is a unique identifier for a specific booking.

Signup and view all the flashcards

What is a PNR?

PNR (Passenger Name Record) is a booking reference number used to retrieve reservation details.

Signup and view all the flashcards

What is Boarding Point?

The boarding point is the location where passengers get on the bus.

Signup and view all the flashcards

What is Dropping Point?

The dropping point is the location where passengers get off the bus.

Signup and view all the flashcards

What is Date Change?

Date change allows altering the journey date, subject to time limits and charges.

Signup and view all the flashcards

What is Cancellation Policy?

Cancellation policy outlines charges incurred for canceling a ticket at different times before departure.

Signup and view all the flashcards

What are Cancellation Charges?

Cancellation charges are fees deducted from the refund amount when a ticket is cancelled.

Signup and view all the flashcards

What is Rescheduling?

Rescheduling allows changing a ticket's date, but can typically only be done once.

Signup and view all the flashcards

Group Booking Cancellation

Cancellation of individual seats is not permitted for group bookings.

Signup and view all the flashcards

How to Cancel Ticket

Go to 'My Bookings,' select the journey, and choose the cancel option.

Signup and view all the flashcards

What is redBus?

redBus is an online platform that connects customers with various bus operators.

Signup and view all the flashcards

redBus Responsibilities

Issuing valid tickets, providing refunds/support for cancellations, and offering customer support for delays.

Signup and view all the flashcards

Not redBus's Responsibility

Bus delays, rude staff, seat quality, trip cancellations by bus operator, lost baggage.

Signup and view all the flashcards

Departure Time

The time is approximate; the bus won't leave before the stated time.

Signup and view all the flashcards

Boarding Requirements

A digital ticket and a valid ID.

Signup and view all the flashcards

Bus Type Change Refund

redBus will refund the difference if the bus type changes, and they're notified within 24 hours.

Signup and view all the flashcards

Study Notes

  • Deepak Raut has saved Rs 600.00 on this booking.
  • RedBus users save an average of 450 trees monthly by not printing tickets.
  • The journey is scheduled for February 9, 2025, at 04:10 PM.
  • The bus is operated by Galaxy Tours And Travels, offering AC Sleeper (2+1) service.
  • The ticket price is Rs. 8370.0, inclusive of GST.
  • The boarding point is at Naini chouraha, Prayagraj(Uttar Pradesh) with the landmark Naini chouraha.
  • Contact numbers for the boarding point are 9822471988 and 9822471988.
  • The dropping point is at Bus stand verma travels, Nagpur, with arrival scheduled for February 10, 2025, at 05:00 AM.
  • Passengers include Deepak Raut (28Yrs, MALE, Seat 27), yash telghare (19Yrs, MALE, Seat 30), Shruti telghare (23Yrs, FEMALE, Seat 28), and kartiki telghare (21Yrs, FEMALE, Seat 29).
  • The journey date can be changed, either advanced or postponed.
  • Date changes are allowed until February 9, 2025, 08:00 AM (8 hours before departure) and are free of charge.
  • Rescheduling is allowed only once per booking; after availing the date change option, the ticket cannot be cancelled.

Cancellation Policy

  • Before February 8th 04:10 PM, the cancellation charge is Rs. 1200.0 (15%).
  • After February 8th 04:10 PM & Before February 8th 10:10 PM, the cancellation charge is Rs. 1600.0 (20%).
  • After February 8th 10:10 PM & Before February 9th 04:10 AM, the cancellation charge is Rs. 2400.0 (30%).
  • After February 9th 04:10 AM & Before February 9th 08:10 AM, the cancellation charge is Rs. 4000.0 (50%).
  • After February 9th 08:10 AM & Before February 9th 04:10 PM, the cancellation charge is Rs. 8000.0 (100%).
  • Cancellation charges are computed on a per-seat basis.
  • Cancellation of individual seats is not allowed for group bookings.
  • Cancellation charges mentioned do not include GST.

Terms and Conditions

  • RedBus is an online ticketing platform and does not operate its own bus services.

RedBus Responsibilities

  • Issuing valid tickets for its network of bus operators.
  • Providing refunds and support in case of cancellation.
  • Providing customer support and information for delays or inconvenience.

RedBus Responsibilities Do Not Include

  • Bus not departing or reaching on time

  • Rude employees

  • Subpar seats

  • Trip cancellations due to unavoidable circumstances

  • Lost, stolen, or damaged baggage.

  • Last-minute seat changes to accommodate lady/child.

  • Customer waiting in the wrong location (check with the bus operator to confirm the correct boarding point).

  • Bus operator changing the boarding poin.

  • Departure times mentioned on the ticket are only tentative.

  • Passengers must provide a digital copy of their e-ticket or m-ticket and a valid ID for boarding. If these items are not provided, boarding could be denied

  • In case of a bus change, redBus will refund the difference in cost to the customer within 24 hours of when the change was made.

  • Amenities shown on redBus are configured and provided by the bus operator. RedBus provides this information in good faith, but the operator is liable for providing the amenities.

  • A booking is considered confirmed as long as the ticket shows on the confirmation page of www.redBus.in, even if confirmation emails and SMS are delayed.

  • Grievances and claims related to the bus journey should be reported to redBus support within 7 days of the travel date.

  • Each passenger can carry one bag of up to 10 kgs and one personal item (laptop bag, handbag, briefcase) of up to 5 kgs. Passengers cannot carry weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods, or any prohibited item. The bus operator can deny boarding or charge additional amounts for extra luggage.

  • Cancellation is not allowed after the departure time.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Description

Details for a bus journey from Prayagraj to Nagpur on February 9, 2025, operated by Galaxy Tours. Includes ticket details, passenger information, boarding/dropping points, and rescheduling policy. Passengers: Deepak Raut, yash telghare, Shruti telghare, and kartiki telghare.

More Like This

Madam Right's Bus Adventures
10 questions
Lola's Bus Ride to Rakiraki
8 questions

Lola's Bus Ride to Rakiraki

CourteousSolarSystem avatar
CourteousSolarSystem
London Bus Tour Overview and Q&A
5 questions
Transportmiddelen voor Groepsreizen
8 questions
Use Quizgecko on...
Browser
Browser