Burberry's Technological Strategies and Trade-offs
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Questions and Answers

What is one advantage Burberry has in the Chinese market due to its technological innovations?

  • Exclusive partnerships with local manufacturers
  • Higher quality materials used in products
  • Lower price points for their luxury items
  • Ability to book appointments through WeChat (correct)
  • How could Burberry's decision not to destroy excess stock impact its brand?

  • It would have no effect on brand perception
  • It could increase the brand's exclusivity
  • It could lead to a decline in profits and exclusivity (correct)
  • It would allow for increased production rates
  • What economic factor could negatively affect Burberry's success in China?

  • A surge in mobile shopping among consumers
  • A fall in consumer incomes (correct)
  • Increased demand for luxury goods
  • An increase in consumer disposable income
  • Which of the following is a potential benefit of Burberry adopting sustainable practices?

    <p>An increase in market share due to ethical appeal</p> Signup and view all the answers

    What political influence could potentially harm Burberry's operations in China?

    <p>Restrictions on foreign businesses by the Chinese government</p> Signup and view all the answers

    What percentage of customers are willing to pay more for sustainable goods, according to Extract E?

    <p>66%</p> Signup and view all the answers

    What was the initial effect of Gobbetti's appointment on Burberry's share price?

    <p>Positive impact</p> Signup and view all the answers

    What factor is mentioned as NOT being a reason for fluctuations in Burberry's share price?

    <p>Changes in senior leadership</p> Signup and view all the answers

    After whose departure did Burberry's performance begin to improve, according to the content?

    <p>Bailey</p> Signup and view all the answers

    What is NOT a factor mentioned that affects share price fluctuations?

    <p>Consumer preferences</p> Signup and view all the answers

    Study Notes

    Burberry and the External Technological Environment

    • Burberry utilizes digital technology, with a global presence across 13 platforms and 11 languages, including a mobile app available in 33 countries.
    • This broad reach potentially increases market share.
    • In China, WeChat usage for appointments and 80% smartphone-based online purchases provide a potential sales advantage.
    • Economic factors (e.g., falling consumer incomes) and political influences (e.g., government restrictions) could negatively impact Burberry's Chinese market performance.
    • Technology can potentially provide a competitive advantage for Burberry in China.

    Trade-offs for Burberry

    • Maintaining brand exclusivity (e.g., not destroying excess stock) might result in lower profits if products are sold at below market value.
    • Customer preferences (e.g., preference for real fur in clothing) might lead to a shift in customer loyalty toward competing luxury brands.
    • Sourcing sustainable materials and ethical production can increase costs, potentially affecting profit margins.

    Change in Senior Leadership at Burberry

    • Burberry's share price fluctuated between 2017 and 2018, having a radical change due to leadership changes.
    • Gobbetti's appointment initially had a positive impact on the share price but declined later until Christopher Bailey's departure.
    • The change in leadership, while a possible factor, is not the only reason behind the fluctuating share price. Other factors such as demand and supply and economic conditions are also factors influencing this.

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    Description

    Explore how Burberry leverages digital technology to enhance its global presence and market share. Learn about the trade-offs it faces in maintaining brand exclusivity and adapting to customer preferences in a competitive luxury market.

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