Burberry Consumer Behavior Case Study

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Questions and Answers

What are some of the factors utilized by Burberry to influence consumer purchasing decisions?

  • Motivation, perception, personality, and lifestyle (correct)
  • Taste, smell, touch, and sight
  • Quality, quantity, color, and convenience
  • Price, promotion, place, and product

Which theories have been carefully utilized by Burberry to reposition its brand for the modern age?

  • Motivation, perception, personality, and lifestyle (correct)
  • Trait theory, psychodynamic theory, humanistic theory, and social-cognitive theory
  • Classical conditioning, operant conditioning, social learning theory, and cognitive dissonance theory
  • Behaviorism, cognitivism, humanism, and constructivism

What factors are important in affecting consumer decision making for high fashion products according to the text?

  • Taste, smell, and touch
  • Price, durability, and convenience
  • Brand reputation, availability, and advertising
  • Motivation, personality, and emotion (correct)

Which strategies have been utilized by Burberry to influence the purchase decisions of consumers?

<p>Motivational, perceptional, personality, and lifestyle strategies (B)</p> Signup and view all the answers

What does the paper conclude have been carefully utilized by Burberry to reposition its brand for the modern age?

<p>Motivation, perceptional (perception), personality,and lifestyle (A)</p> Signup and view all the answers

Flashcards

Motivation (in consumer behavior)

Internal and external factors that drive consumers to address needs through purchasing.

Perception (in consumer behavior)

The process by which consumers interpret sensory information to form a meaningful view of the world.

Personality (in consumer behavior)

A consumer's consistent patterns of behavior, influencing how they respond to marketing stimuli.

Lifestyle (in consumer behavior)

A consumer's pattern of living, expressed through activities, interests, and opinions.

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Motivation, personality, and emotion

According to the text, these are key elements influencing consumer choices, especially in high-end fashion.

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Study Notes

Factors Influencing Consumer Purchasing Decisions

  • Social status and prestige are key factors in influencing consumer purchasing decisions for luxury brands like Burberry
  • The desire for uniqueness and exclusivity also plays a significant role in driving consumer purchasing decisions
  • Emotional connections and experiences are crucial in shaping consumer purchasing decisions, particularly for high-fashion products

Theories Utilized by Burberry

  • The Social Identity Theory (SIT) has been utilized by Burberry to reposition its brand for the modern age
  • The Elaboration Likelihood Model (ELM) has also been carefully utilized by Burberry to influence consumer purchasing decisions

Key Factors in Consumer Decision Making

  • Quality and craftsmanship are essential factors in affecting consumer decision making for high-fashion products
  • Brand heritage and history also play a significant role in shaping consumer purchasing decisions for luxury brands
  • The perceived value of the product is another crucial factor influencing consumer purchasing decisions

Strategies Utilized by Burberry

  • Burberry has utilized experiential marketing strategies to create immersive brand experiences, influencing consumer purchasing decisions
  • The brand has also employed social media influencers and celebrity endorsements to drive consumer purchasing decisions

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