Building Credibility in Business Communications Quiz
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Questions and Answers

Which of the following best describes credibility in business communications?

  • The degree to which others believe or trust in you (correct)
  • The ability to generate positive feelings in others
  • The reputation for being competent and likable
  • The importance of establishing trustworthiness

    • What factors affect your credibility as a communicator?

  • Corporate values, personal values, and ethics
  • Ethics, values, and trust
  • Competence, caring, and character (correct)
  • Reputation, likability, and trustworthiness

    • What is the FAIR approach to ethical business communications?

  • An approach that focuses on financial success
  • An approach that prioritizes personal values
  • An approach that promotes effective communication
  • An approach that emphasizes fairness and integrity (correct)

    • Why is trust important in business communications?

    <p>Business communications occur in the context of working relationships, all of which depend on trust</p> Signup and view all the answers

    What is the role of trust in the post-trust era?

    <p>To generate a feeling/vibe of trust, competence, and likability</p> Signup and view all the answers

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