Building Bridges

Which stakeholders should be included in a communications plan for a project?

What is a recommended approach for building a communications plan?

What is the purpose of monitoring project communications?

What are the traditional ways of communicating for architects?

Which of the following best defines communication in the context of construction projects?

What is the purpose of managing communications in a project?

What is the role of negotiation in business, design, or construction?

What are stakeholders in the context of a project?

Which of the following is an example of informal written communication?

What is the importance of active listening in verbal communication?

What is paralanguage in verbal communication?

Why can the uninitiated stakeholder misunderstand graphic messages of drawings?

Which document defines the architect's communication role and responsibilities in standard contracts?

What is generally considered an additional service, rather than a basic service, in architectural design?

In the pre-design phase, what is the architect responsible for if the client has difficulty providing project requirements?

During the construction administration phase, what role does communication play in resolving issues on a construction site?

Which role should be present at the construction project kick-off meeting?

Effective communication in the construction process is important because it

What should the architect establish in communicating shop drawing review processes and procedures?

According to Schramm’s model of communication, effective communication can break down due to

Who must approve all change orders before they are enacted on the construction site?

Who usually chairs and records site coordination meetings?

According to Ralph Kliem, effective communication in project management requires

According to the Project Management Institute, project communications management includes

Which of the following is NOT one of the five strategies for managing conflict mentioned in the text?

The appropriate application of the five conflict resolution strategies is based on a comparison of what?

Who expanded the five strategies by placing them in a matrix that relates conflict strategies to the value of one's own goals compared to relationships with others?

Do all strategies for resolving conflict provide a lasting outcome?

What is the main task for the architect in managing conflict, according to the text?

What is the foundation for understanding conflict resolution, according to the text?