Podcast
Questions and Answers
Tony's Chocolonely's approach to brand positioning is best described as:
Tony's Chocolonely's approach to brand positioning is best described as:
- Ignoring traditional positioning strategies in favor of a stealth positioning approach.
- A purpose-driven strategy that challenges industry norms, reflecting a challenger personality. (correct)
- Primarily driven by a vertical positioning strategy focused on superior shared features.
- Focusing solely on the horizontal positioning strategy by adding new attributes to chocolate.
Which positioning strategy involves disassociating a product from a negative perception by associating it with a different category?
Which positioning strategy involves disassociating a product from a negative perception by associating it with a different category?
- Reverse Positioning
- Stealth Positioning (correct)
- Vertical Positioning
- Horizontal Positioning
A company initially known for providing a specific service expands its offerings, leading customers to perceive it as something broader. Which strategy is exemplified by Revolut's evolution from a 'Money App'?
A company initially known for providing a specific service expands its offerings, leading customers to perceive it as something broader. Which strategy is exemplified by Revolut's evolution from a 'Money App'?
- Breakaway Positioning (correct)
- Horizontal Positioning
- Gender Bending Positioning
- Reverse Positioning
Which positioning strategy is characterized by stripping away costly and expected attributes from a product and adding new, surprising ones?
Which positioning strategy is characterized by stripping away costly and expected attributes from a product and adding new, surprising ones?
A product, traditionally marketed to one gender, shifts its appeal to the other gender. Which positioning strategy does this represent?
A product, traditionally marketed to one gender, shifts its appeal to the other gender. Which positioning strategy does this represent?
A marketing team is using psychographic data for audience segmentation. What advantage does this approach offer over purely demographic segmentation?
A marketing team is using psychographic data for audience segmentation. What advantage does this approach offer over purely demographic segmentation?
Why is brand positioning important for marketing communication?
Why is brand positioning important for marketing communication?
What is the purpose of 'consumer journey maps' in marketing?
What is the purpose of 'consumer journey maps' in marketing?
In the context of the 6M Framework for Developing IMC, which stage focuses primarily on the execution of the marketing communication strategy?
In the context of the 6M Framework for Developing IMC, which stage focuses primarily on the execution of the marketing communication strategy?
A company identifies what they want to accomplish with a specific audience. According to the material, what have they clarified?
A company identifies what they want to accomplish with a specific audience. According to the material, what have they clarified?
A luxury brand wants to enhance its brand positioning. Which strategy would be MOST effective in achieving this?
A luxury brand wants to enhance its brand positioning. Which strategy would be MOST effective in achieving this?
What is the role of insight generation in the STP (Segmentation, Targeting, Positioning) marketing model?
What is the role of insight generation in the STP (Segmentation, Targeting, Positioning) marketing model?
A company decides to target a new, commercially attractive segment. What has that company done?
A company decides to target a new, commercially attractive segment. What has that company done?
Which of the following best describes the primary goal of brand positioning?
Which of the following best describes the primary goal of brand positioning?
According to Al Reis, what does brand positioning primarily involve?
According to Al Reis, what does brand positioning primarily involve?
What is the ultimate determinant of a brand's position in the market?
What is the ultimate determinant of a brand's position in the market?
Which element is most crucial when establishing effective brand positioning?
Which element is most crucial when establishing effective brand positioning?
What is the role of differentiation in effective brand positioning?
What is the role of differentiation in effective brand positioning?
A company is launching a new line of eco-friendly cleaning products. Which positioning strategy would be MOST effective in capturing a significant market share?
A company is launching a new line of eco-friendly cleaning products. Which positioning strategy would be MOST effective in capturing a significant market share?
Which scenario exemplifies effective brand positioning?
Which scenario exemplifies effective brand positioning?
How does brand positioning influence consumer behavior?
How does brand positioning influence consumer behavior?
According to Theodore Levitt, how should companies primarily define themselves?
According to Theodore Levitt, how should companies primarily define themselves?
What is the main purpose of a brand positioning statement?
What is the main purpose of a brand positioning statement?
Which of the following is NOT a core component of a brand positioning statement?
Which of the following is NOT a core component of a brand positioning statement?
What is the purpose of the 'reasons to believe' component in a positioning statement?
What is the purpose of the 'reasons to believe' component in a positioning statement?
What is the role of a Unique Selling Proposition (USP) in brand positioning?
What is the role of a Unique Selling Proposition (USP) in brand positioning?
In the context of brand positioning, what does 'relevance' refer to?
In the context of brand positioning, what does 'relevance' refer to?
How does a strong USP contribute to brand selection by consumers?
How does a strong USP contribute to brand selection by consumers?
What does the 'competitive set' refer to in the context of a positioning statement?
What does the 'competitive set' refer to in the context of a positioning statement?
When conducting competitor perceptual mapping, what is the primary goal?
When conducting competitor perceptual mapping, what is the primary goal?
A company discovers that its product is primarily purchased by one gender, but they believe it would appeal to a broader audience. Which positioning strategy would be most appropriate to shift appeal?
A company discovers that its product is primarily purchased by one gender, but they believe it would appeal to a broader audience. Which positioning strategy would be most appropriate to shift appeal?
Which component is NOT part of assessing whether a company can sustain its positioning?
Which component is NOT part of assessing whether a company can sustain its positioning?
What is the primary focus of vertical positioning?
What is the primary focus of vertical positioning?
A new tech company is launching a smartphone with features similar to its competitors, but at a much lower price. Which positioning strategy aligns with this approach?
A new tech company is launching a smartphone with features similar to its competitors, but at a much lower price. Which positioning strategy aligns with this approach?
A company wants to reposition its luxury brand to appeal to a younger, more budget-conscious demographic without alienating its existing customers. Which positioning strategy would be most suitable?
A company wants to reposition its luxury brand to appeal to a younger, more budget-conscious demographic without alienating its existing customers. Which positioning strategy would be most suitable?
In the context of evaluating a company's positioning, what does 'feasibility' refer to?
In the context of evaluating a company's positioning, what does 'feasibility' refer to?
Which of the following best describes the positioning strategy employed by Red Bull, based on the provided information?
Which of the following best describes the positioning strategy employed by Red Bull, based on the provided information?
An energy drink company sponsors extreme sports events, partners with influencers, and uses content marketing. Which brand positioning strategy are they primarily employing?
An energy drink company sponsors extreme sports events, partners with influencers, and uses content marketing. Which brand positioning strategy are they primarily employing?
Coca-Cola has successfully positioned itself through positivity, inclusivity and friendship. What has empowered them to create an emotional connection with their customers?
Coca-Cola has successfully positioned itself through positivity, inclusivity and friendship. What has empowered them to create an emotional connection with their customers?
Apple's brand positioning is built around simplicity, creativity, and humanity. How does Apple communicate its brand positioning?
Apple's brand positioning is built around simplicity, creativity, and humanity. How does Apple communicate its brand positioning?
Nike's 'Just Do It' slogan is an example of brand positioning around innovation and performance. Which of the following actions would undermine Nike's current brand positioning?
Nike's 'Just Do It' slogan is an example of brand positioning around innovation and performance. Which of the following actions would undermine Nike's current brand positioning?
Which brand positioning strategy focuses on associating a product with a particular way of living?
Which brand positioning strategy focuses on associating a product with a particular way of living?
A company wants to emulate Apple's success in brand positioning. What should they prioritize?
A company wants to emulate Apple's success in brand positioning. What should they prioritize?
How can a brand ensure its positioning remains consistent and resonates with its target audience over time?
How can a brand ensure its positioning remains consistent and resonates with its target audience over time?
If a beverage company wants their brand to stand out, what should they do to differentiate it from competitors?
If a beverage company wants their brand to stand out, what should they do to differentiate it from competitors?
Flashcards
Vertical Positioning
Vertical Positioning
Positioning based on excelling in shared features within a category.
Horizontal Positioning
Horizontal Positioning
Positioning that involves adding new attributes or benefits to a product.
Reverse Positioning
Reverse Positioning
Positioning that repositions a product to appeal to a different audience.
Breakaway Positioning
Breakaway Positioning
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Stealth Positioning
Stealth Positioning
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Audience Segmentation
Audience Segmentation
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Psychographic Data
Psychographic Data
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Targeting Segments
Targeting Segments
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Consumer Profiles and Journey Maps
Consumer Profiles and Journey Maps
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Insight Generation
Insight Generation
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STP Marketing Model
STP Marketing Model
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Brand Positioning
Brand Positioning
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6M Framework for IMC
6M Framework for IMC
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Market Segmentation
Market Segmentation
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Brand Position
Brand Position
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Positioning
Positioning
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Effective Positioning: Memorability
Effective Positioning: Memorability
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Effective Positioning: Differentiation
Effective Positioning: Differentiation
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Brand Positioning Statement
Brand Positioning Statement
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For Whom, When, Where?
For Whom, When, Where?
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What Value?
What Value?
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Why & How?
Why & How?
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Relative to Whom?
Relative to Whom?
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Positioning Statement Template
Positioning Statement Template
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Unique Selling Proposition (USP)
Unique Selling Proposition (USP)
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Relevance
Relevance
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Lifestyle Positioning
Lifestyle Positioning
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Product Differentiation
Product Differentiation
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Coca-Cola Positioning
Coca-Cola Positioning
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Emotional Association
Emotional Association
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Apple's Tenets
Apple's Tenets
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Brand Positioning Integration
Brand Positioning Integration
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Nike's Positioning
Nike's Positioning
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Consistent Demonstration
Consistent Demonstration
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Defendable Attributes
Defendable Attributes
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Competitor Perceptual Mapping
Competitor Perceptual Mapping
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Faithful Positioning
Faithful Positioning
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Study Notes
Housekeeping & Questions from last week
- Group Project self-enrolment closes tomorrow
- Group Project brand selection is on Feb 19th
- Grace Conneely, MSc Marketing Practice overview, Wed Feb 19th @12pm
- The midterm and final term quizzes are being held at Blackrock Exam center, Carysfort Avenue, Blackrock, Co. Dublin
- Class schedule changes, check Syllabus 4.0 updated on Brightspace
- 05.03.25 - an updated Pre-recorded lecture ‘Customer Journey & Media Selection' with media buying expert will be available on Brightspace, there will be no in-person class on this day
- 26.03.25 - Module 3 - Budgeting & Measurement date
- 02.04.25 - Crocs case study and discussion questions date
- 09.04.25 - Under Armour case study and discussion questions date
Recap on Last Week
- Audience segmentation is breaking down your target audience into smaller more defined groups with similar characteristics
- Psychographic data goes beyond demographic segmenting for more accurate targeting and connection
- Consumer profiles and journey maps bring your segments to life and support the content creation & channel selection process
- Insight generation should go beyond data to inspire and spark creativity
Learning Outcomes For Today
- STP Marketing Model will be covered
- Defining the importance of Brand Positioning in effective Message creation
- Identifying the most important and unique value claims
6M Framework for Developing IMC
- A key framework for developing Integrated Marketing Communications consisting of 3 stages and 6 steps
- Stage I (Planning): Market, and Mission
- Stage II (Execution): Message, and Media
- Stage III (Impact): Money, and Measurement
Our Journey So Far...
- Clarifying the Mission and what we need to achieve and with what target audience
- Segmentation of target audience
- Selection of target & the most commercially attractive segments has occurred
- Insight built for target segments
Message
- Crafting the content of communication to resonate and achieve the desired objectives
- Content Development is the specific information, idea or narratives to be delivered which may include USP's key features and/or benefits
- Customer Journey defines the different massages required by audience or channel
- Engagement & Appeal involves structuring messages for maximum persuasion, and should be built on understanding & insight
- Consistency is vital for all messages in all channels
The 'P' of STP
- STP model helps in large diverse markets, decide the best customers
- Can create a clear position in markets to stand out from competitors
- Segmentation: Divide the market into distinct groups of customers
- Targeting- select the most attractive segments to focus on
- Positioning- determine how to position your brand
- Create a clear, distinct position in that market, in a way that differentiates you from the competition
Brand Positioning
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Positioning ensures target customers can find us and ensures that they know the value on offer
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Creates a strategic process to clarify how we compete
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Establishes a unique place for your brand in the consumer mind
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The consumer determines their brand position by response to it
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Al Reis stated that Positioning is what you do to the consumer, not the product
Effective Positioning Drives...
- Memorability as it establishes a unique image and identity
- It attaches meaning and context to your brand
- Influences how consumers place your brand in their mind map and understand it
- Differentiation, which clarifies value that your own brand can deliver
- Influences how consumers perceive you to solve their unmet needs or problems better than your competitors
- Relevance by highlighting the difference you are going to make in the lives of your audience and the value
- Solves for the most relevant needs of each segment, tailored by segment
- Resonance which embodies the qualities and values most important to the target audience
- Influences how consumers identify and connect with your brand
Different Positioning Strategies
- Vertical: Positioning around ‘superiority’ of shared features in a category (faster, better, cheaper)
- Horizontal: Adding new features, benefits or value
- Reverse: Positioning that strips away costly and expected attributes & add new surprising ones
- Gender Bending: Repositioning to shift appeal from one gender to another
- Breakaway: Positioning to associate the product with an entirely different category
- Stealth: Positioning to associate a tainted product with a loved category
Tony's Chocolonely
- Chocolate company with great messaging
- Slogan "Crazy about chocolate, serious about people"
- Committed to making the world's chocolate 100% slave-free
- Has a 3 step roadmap for spreading the idea of 100% slave-free chocolate: awareness, lead by example, inspire to act
Revolut
- A digital bank with the mission to “unlock the power of a borderless economy, for everyone.”
- It is a Mobile first, digital-only banking platform, with no physical branches
- Val Prop: Convenience, Cost savings, Personalisation, Multicurrency accounts, and Wide range of services make it a useful platform
- Has automated its services and uses advanced technology
Free Now
- Is a 'Mobility' company with a central core taxi app
- Positioning around convenience and sustainable mobility
- Enabled by technology and bolstered by numerous mobility brand partnerships, it is backed by Mercedes-Benz and BMW Group
Brand Positioning Statement
- A strategic document that outlines the unique value the brand would like to offer to a particular target market segment
- Distills the brands' value proposition into a compelling answer to the question – Why should I buy?
- Components include a segment, usage situation & location, a Unique value claim relative to segment needs and and evidence and reason to believe why
Positioning Statement
- For [target segment] Brand X is the only brand among all [competitive set] that [unique value claim] because [reasons to believe]
- USP: Unique selling point
Unique Selling Proposition
- Can be the core of a brand positioning
- Becomes the reason a target consumer will choose one brand over another
- Communicates a brands most important value claim
- Addresses the fundamental needs that they need the product or service to accomplish
- Differentiates it from a brand versus its competitors
- Be comes a consumer facing tagline or slogan
Infamous USP'S:
- "it's finger lickin' good” - KFC
- Quality Never Goes out of Style - Levis
- You get fresh, hot pizza delivered to your door in 30 minutes or less or it's free - Dominos
- When it absolutely, positively has to be there overnight - FedEx
- Melts in your mouth, not in your hands - M&M's
The Brand Positioning Process - 3C's
- What the consumer wants
- What your brand does best
- What your competitor does best
What Value Do Our Consumers Want?
- Value Claim built on deep audience understanding & Insight to drive relevance &
- Relateable: should be relevant and based on an understanding of specific needs/preferences
- Response: connects audience with a personally meaningful narrative
- Realistic: claims must be credible
Creating Resonance - The Benefit Ladder
- Customer centric and market-oriented approach to understanding the value you offer
- Helps you find the best way to connect with your customer
- The closer to emotional benefits the stronger the connection
- Conceptual process that links product features to emotional benefits
- Dynamic process – consistently reviewed as audience needs evolve
How are we Different to the Competition?
- Have Distinctive attributes and point of difference
- Durable which identify where there is continuity to unique attributes and value
- Defendable claims can be protected or defended
Brand Repositioning
- Changing the existing brand's positioning in the market to target a new or broader audience, respond to market changes, update the brand's image, or counteract competitive pressures
- Can occur to maintain or enhance a company's competitiveness, market share, and profitability.
- Drivers of Repositioning can include conditions, Competitive pressures or Business Strategy Evolution
Examples Of Real Brand Positioning And Repositioning;
- 'Red Bull Gives You Wings'-is Lifestyle positioning around sport, adventure and high energy.
- 'Coca-Cola: Real Magic'- a Positioning around positivity, inclusivity and friendship
- ‘Think DIfferent' Apple is based on Simplicity & Innovation
- Nike offers Empowerment & Performance by bringing innovation & inspiration to every athlete in the world
- the Dollar Shave Club is all about time and money
Summary
- STP Marketing Model
- Effective Brand Positioning
- Role of Positioning in Messaging and Marketing activities
- Different Positioning Strategies
- Brand Positioning Statement
- Different types of Value
- USP – Unique Selling Proposition
- 3C's of Brand Positioning
- Brand Repositioning
Next Week
- Topic: Stage II Execution: Storytelling
- Your 'comms of the week' Positioning date
- Group project self-enrolment closes Feb 14 date
- Brightspace
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Description
Explore brand positioning strategies with examples from Tony's Chocolonely and Revolut. Understand how companies shift perceptions, target new audiences, and use psychographic data. Learn about consumer journey maps and the importance of brand positioning.