Brand Management Chapter 1: Brands and Brand Management

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What is the primary objective of the brand value chain?

To create value through the marketing program

What can inhibit the creation of brand value?

Industry sentiment and other external factors

Why is it important to recognize the uncontrollable nature of certain factors?

To put the success or failure of marketing programs into perspective

What is the significance of the three multipliers in the brand value chain?

They can increase or decrease market value

What is the purpose of the brand value chain roadmap?

To identify areas where value is being lost or gained

What are the three main sources of information for assessing the brand value chain?

Marketing plans, customer research, and market scans

What is the purpose of analyzing investor sentiments and estimating shareholder value?

To modify the brand value chain

What is a potential effect of stock prices on a company?

Increased employee morale and motivation

How may stock analysts react to an ad campaign?

By reacting to it personally or in recognition of public acceptance

What may be a characteristic of marketing activities?

They may have very diffuse effects that manifest over the long term

What is an example of a brand element?

Brand name

What should marketers aim to do when choosing brand elements?

Increase brand awareness

What is a brand, according to the American Marketing Association (AMA)?

A name, term, sign, symbol, or design that identifies and differentiates a seller's goods and services

What is the primary purpose of a brand?

To differentiate products from competitors

Why is it important for a brand name to be familiar and meaningful?

To tap into existing knowledge structures

What is the core benefit level of a product?

The fundamental need or want that consumers satisfy by consuming the product

What is the generic product level?

A basic version of the product containing only necessary attributes

What is the primary goal of combining morphemes to create a brand name?

To create a brand name with implicit meaning

What is the expected product level?

A set of attributes or characteristics that buyers normally expect

What is the total number of morphemes in the English language?

7,000

What is the purpose of researching final candidates in the naming procedure?

To confirm management expectations

What is the purpose of the augmented product level?

To distinguish a product from competitors

What is another term for URLs?

Domain names

Why do companies need to register and pay for a specific URL?

To own a specific URL

What do consumers often compare prices with when examining them?

Internal frames of reference or external frames of reference

What is an important factor in determining a pricing strategy?

Consumer perceptions and preferences

What is the objective of value-based pricing?

To uncover the right blend of product quality, product costs, and product prices

What is a price band?

A range of acceptable prices within a tier

What is a key factor in purchase decisions, according to the text?

Consumer associations of perceived value

What do firms consider when determining a pricing strategy?

The costs of making and selling products, and the relative prices of competitive products

Introduction to brand management, defining what a brand is and how it differs from a product, and its role in marketing and competition.

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