Brainstorming Techniques in Cause Analysis

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18 Questions

The key is to have three to six main categories that encompass all possible areas of ________.

causes

Brainstorming techniques are commonly performed to add causes to the main ________.

bones

The fishbone depicts a complete picture of all the possibilities about what could be the ________ cause for the designated problem.

root

The development team can use the diagram to decide and agree on what the most likely causes of the problem are and how they should be ________ on.

acted

Figure 6.1 is an example of a fishbone diagram depicting the SoundStage problem of members defaulting on ________.

contracts

The Ishikawa diagram is a graphical tool used to identify, explore, and depict problems and the causes and effects of those problems. It is often referred to as a cause-and-effect diagram or a ________ diagram.

fishbone

The process of requirements discovery consists of the following activities: Problem discovery and analysis, Requirements discovery, Documenting and analyzing requirements, and ________.

Requirements management

One of the most common mistakes inexperienced systems analysts make when trying to analyze problems is identifying a ________ as a problem.

symptom

A popular tool used by development teams to identify, analyze, and solve problems is an ________ diagram.

Ishikawa

The fishbone shaped diagram is the brainchild of ________ Ishikawa.

Kaoru

Drawing the fishbone diagram begins with the name of the problem of interest entered at the right of the diagram (or the ________ head).

fish’s

The possible causes of the problem are then drawn as bones off the main backbone, each on an arrow pointing to the backbone, typically labeled as four basic categories: materials, machines, manpower, and ________.

methods

Systems analyst must have expertise in ______ analysis.

problem

When systems analysts are starting out, they often find it difficult to differentiate symptoms from ______.

problems

One tool that can help analysts learn to do this is the Ishikawa, or fishbone, ______.

diagram

Find and select a problem that your organization, school or other organization is currently attempting to ______.

resolve

Which categories did you start with in the ______, and which categories did you add during the process?

diagram

Did this diagram help in finding the actual ______(s) of the problem? Did the cause(s) turn out to be what you originally thought, or something different?

cause

Learn about the brainstorming techniques used to identify root causes in cause analysis, as illustrated through fishbone diagrams. Understand how development teams can use these diagrams to pinpoint the most likely causes of a problem.

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