Podcast
Questions and Answers
What must be presented at check-in to confirm the identity of the lead guest?
What must be presented at check-in to confirm the identity of the lead guest?
- A bank statement
- A travel itinerary
- A valid photo ID with an address (correct)
- A recent utility bill
What will happen if the guest does not present the credit card used for payment at check-in?
What will happen if the guest does not present the credit card used for payment at check-in?
- The hotel will offer a discount
- The reservation may not be honored (correct)
- The guest will receive a refund
- The guest will be upgraded to a better room
What is the potential outcome if a guest has a no-show?
What is the potential outcome if a guest has a no-show?
- The guest will be charged for a full week
- The reservation will be canceled with no further penalties
- A room will be held until the next day
- The room will be released and subject to cancellation terms (correct)
What extra charges may apply to guests when breakfast is included?
What extra charges may apply to guests when breakfast is included?
Which of the following is NOT included in the total price for a booking?
Which of the following is NOT included in the total price for a booking?
What is the Booking ID for the reservation?
What is the Booking ID for the reservation?
What type of room has been booked?
What type of room has been booked?
How many adults are included in the booking?
How many adults are included in the booking?
What will be charged if the booking is canceled on the check-in date?
What will be charged if the booking is canceled on the check-in date?
What is the arrival date for this booking?
What is the arrival date for this booking?
What benefit is included in this booking?
What benefit is included in this booking?
What should the client present upon check-in?
What should the client present upon check-in?
Who is the client for this booking?
Who is the client for this booking?
Flashcards
Booking ID
Booking ID
A unique numerical identifier assigned to a booking.
Booking Reference No.
Booking Reference No.
A different reference number, potentially for tracking purposes.
Client Name
Client Name
The name of the person making the booking.
Hotel Name
Hotel Name
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Arrival Date
Arrival Date
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Departure Date
Departure Date
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Cancellation Penalty
Cancellation Penalty
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Room Type
Room Type
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Booking Confirmation ID
Booking Confirmation ID
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Required ID for Check-in
Required ID for Check-in
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Payment Verification
Payment Verification
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No-show Policy
No-show Policy
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Additional Charges
Additional Charges
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Study Notes
Booking Confirmation
- Booking reference number: 1442033673
- Booking ID: 4691193689
- Member ID: 439169554
- Country of residence: India
- Number of rooms: 1
- Number of adults: 1
- Number of children: 0
- Room type: Budget Single Room
- Arrival date: November 18, 2024
- Departure date: November 20, 2024
- Property: Hotel Yuvraj
- Address: Dwaraka Lane, Patna, India
- Payment for booking not collected by Agoda, collected by the property.
- Reservation made under Booking.com ID 4691193689
- Taxes and fees included: INR 120.0
- Special requests subject to availability upon arrival.
Important Notes
- Present valid photo ID at check-in, matching the booking name.
- Credit card used for booking may also be needed.
- Failure to present valid ID may result in additional payment.
- Rooms guaranteed on arrival date, no-shows result in releasing the room and cancellation/no-show policy will apply
- Items not included in booking total: mini-bar, phone, laundry
- Property will bill directly for those.
- Children's breakfast may be an extra cost billed directly by the property.
- Questions should be verified with the property upon arrival.
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Description
This quiz covers essential details for booking confirmation at Hotel Yuvraj in Patna, India. It includes information on booking reference, stay duration, and important notes required for check-in. Familiarize yourself with the reservation policies and requirements to ensure a hassle-free stay.
