Fire Officer Chapter 3-2 Highlighted

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10 Questions

What does OSHA mandate regarding SCBA use in work assignments?

Fit-tested in the equipment

When developing a specific training program from scratch, what is the first step?

Assess the need

What are the components of a behavioral objective?

Specific behavior, conditions, and performance measure

Which statement defines a problem?

A difference between current and desired situation

What is the correct level to solve a problem within an organization?

At the level at which it occurred

Which is a factor that distinguishes fire officers from fire fighters?

The responsibility to act as an agent of the formal organization

What should an officer do upon hearing a complaint directly related to his or her actions?

Explain, but do not apologize

Which type of problem is illustrated by a citizen expressing resentment over a fire fighter's behavior?

Complaint

How should a company officer handle disputes between companies over interpretation of an operational policy?

Attempt to arrive at a consensus

What is the primary purpose of an investigation of a complaint?

Determine the legitimacy of the complaint

Test your knowledge on bloodborne pathogens training agency in the fire service, OSHA requirements for SCBA users, and developing specific training programs. Choose the correct answers to questions related to fire service safety protocols.

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