Behavior Change Facilitation Quiz

The process of understanding a problem and exploring various solutions.

Creating rough sketches, navigation maps, user journeys, business models, and other visual representations to communicate ideas and gather feedback.

The level of realism and detail in a prototype. Low-fidelity prototypes are basic and focus on functionality, while high-fidelity prototypes are more detailed and resemble the final product.

The process of sharing a prototype with users, stakeholders, or team members to gather feedback and improve the design.

Communicating the final design details and specifications to developers, engineers, or manufacturers.

The ability of a prototype to accurately reflect the final product's appearance, functionality, and user experience.

Using prototypes to gather evidence and data that supports a specific design direction.

The process of iterating on a design based on feedback received from prototypes. This involves adjusting the design, re-prototyping, and testing again.

Making information easy to understand and avoiding technical terms.

Providing specific information tailored to an individual's needs and interests.

Offering clear next steps or options to guide people towards a desired action.

Making it easy for people to take action by breaking down tasks into smaller, achievable steps.

Identifying and addressing common obstacles that might prevent people from taking action.

Encouraging people to set goals and commit to actions, increasing motivation.

Reminding people about their progress and goals over time, helping maintain momentum.

Triggering an action at the most opportune moment to maximize the chances of success.

A design process used to break down a problem and find solutions. It’s represented visually as two overlapping diamonds, each representing a stage of the process.

The potential actions that an object or environment allows, based on its physical properties. It's what the object "affords" you to do.

An affordance is independent of your experience, knowledge, culture, or ability to perceive. It either exists or it doesn't.

The first diamond of the double diamond design process focuses on understanding the problem and gathering insights. It includes the 'Discover' and 'Define' stages.

We learn how to use objects and environments through our experiences and interactions. This learning process shapes how we understand and utilize affordances.

The second diamond of the double diamond design process focuses on generating solutions and refining them. It includes the 'Develop' and 'Deliver' stages.

The stage of the double diamond process where the team gathers information about the problem, user needs, and existing solutions. This phase involves research and analysis to understand the context of the problem.

Visual cues or signals that help us understand the affordances of an object or interface. They provide additional information.

The stage of the double diamond process where the team defines and articulates the problem, identifying key insights, and setting clear objectives. It involves summarizing the research and focusing on the core issue to be solved.

The color of a button, for example, might indicate its function. A red button in a design system might suggest danger or deletion.

In a consistent design system, color hierarchy can signify the importance or function of a component.

The stage of the double diamond process where the team explores and tests different solutions. It involves brainstorming, prototyping, and experimenting to generate potential solutions based on the understood problem.

The stage of the double diamond process where the team implements and refines the chosen solution. It involves testing with users, adapting based on feedback, and launching a final product or service.

Labels placed near objects or interfaces provide clear instructions on how to use them.

Icons used on interfaces visually represent functions or actions. They help users understand quickly.

The 'Why' stage of the double diamond process explores the underlying reasons for the problem, user motivations, and the overall context. It helps to understand the problem's root causes and identify potential opportunities.

The ability to recognize and acknowledge differences within a team, fostering a welcoming environment for diverse perspectives.

Overcoming barriers that prevent individuals from contributing their full potential due to differences, creating an inclusive workspace.

Leveraging the unique strengths and perspectives of a diverse team to enhance performance, innovation, and problem-solving.

The ability to understand and appreciate different perspectives, fostering empathy and collaboration.

Challenging ingrained biases and assumptions to develop a more inclusive and objective understanding of the world.

Thinking systematically and considering various perspectives and factors when making decisions or solving problems.

Understanding and responding to the needs and experiences of individuals from different backgrounds, fostering a sense of connection and respect.

Designing products, services, or environments that are accessible and usable by as many people as possible, regardless of their abilities or disabilities.

Celebrating progress and rewarding users for achieving milestones can help sustain long-term behavior change. This positive reinforcement motivates users to continue engaging with the product.

Building a long-term relationship with users fosters trust and encourages ongoing engagement with the product or service. It goes beyond one-time interactions and emphasizes continuous communication over time.

Intrinsic motivation drives long-term behavior change by appealing to the user's inherent desire to learn, achieve, or explore. It focuses on the inherent value of the task itself and the satisfaction it brings.

Technology has the potential to empower users and extend their capabilities, but it should be designed to create meaningful experiences that are tailored to individual needs and preferences. This requires understanding the context in which technology is used and addressing user expectations.

Design plays a crucial role in mediating the interaction between users and technology. It's not just about aesthetics but about creating a seamless and meaningful experience that effectively communicates information and facilitates user goals.

Appropriate language is vital for user engagement. Using clear and concise language that resonates with the target audience ensures transparency and builds trust. Avoiding jargon or technical terms fosters user understanding and promotes a positive experience.

A type of interaction, a way in which a user interacts with a product. It's an interaction between a user and a product, separate from the function.

The way a product is used.

The way a product works, what it does.

A property or feature of an object that suggests how it can be used. It prompts users on what actions are possible.

Visual cues or signals that help us understand the affordances of an object or interface.

The potential actions that an object or environment allows, based on its physical properties.

A design process used to solve problems, consisting of two overlapping diamonds, each representing a stage.

A trigger is an event, action, or cue that prompts a behavior.

Motivation refers to the desire or drive to perform an action.

Ability refers to the skills, knowledge, and resources required to perform an action.

Triggers, motivation, and ability must be present at the same time for a behavior to occur.

A physical manifestation of an idea that helps communicate and improve the idea over time.

A framework that helps understand behavior change by focusing on trigger, motivation, and ability.

A target behavior is the desired action or habit that you want to encourage.

Interaction that involves physical objects, often involving touch and manipulation of tangible things.

Interaction that relies on the ability to interact with something that is not physically present. This can be through digital interfaces, sound manipulation, or other means.

A theory that suggests people are more likely to change behaviors if they see the benefit of doing so.

The 'sufficiency' principle suggests that people need motivation, ability, and a trigger to change their behavior.

Arranging elements in a way that minimizes potential for hazards, such as by isolating or shielding dangerous objects.

Providing clear and noticeable warnings, such as labels, signs, or audio alerts, to alert users of potential hazards.

Designing elements to have fail-safe mechanisms that prevent harm even if a system malfunctions.

Designing interfaces that require careful consideration and prevent accidental actions.

Minimizing the physical effort required to use a product or interface, reducing fatigue and strain.

Designing products or interfaces that are easily accessible and usable by people with diverse physical abilities and limitations.

Providing sufficient space and appropriate dimensions for users of all sizes and abilities to comfortably approach, reach, and manipulate elements.

Designing elements to be readily accessible and easily manipulated, considering various user needs and mobility levels.

Computer-based tools designed to change people's attitudes and behaviors by influencing their choices and actions.

Technologies that can assist individuals with disabilities or impairments, enabling them to participate more fully in life activities.

The application of organized knowledge, skills, and experience related to the analysis and improvement of user behaviors.

A design process that involves four stages: Discover, Define, Develop, and Deliver. It uses two overlapping diamonds to represent these stages, focusing on understanding a problem and finding solutions.

Interaction design (IxD) is a process in which products and solutions are designed to center the user’s experience in the building of a system.

Layering signifiers into an affordance can communicate what things can do, their current state, or their significance.

A design process used to break down a problem and find solutions. It’s represented visually as two overlapping diamonds, each representing a stage of the process.

The first diamond of the double diamond design process focuses on understanding the problem and gathering insights. It includes the 'Discover' and 'Define' stages.