Basic Troubleshooting for Procare Online
12 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the first step to clear the cache in Safari on a Mac?

  • Go to the Settings app
  • Click on the Apple symbol in the top left-hand corner
  • Click on the Manage Website Data button
  • Click on the Safari menu in the top left-hand corner (correct)

What is the purpose of clearing the cache in the Procare app?

  • To remove any cached data and cookies from the computer (correct)
  • To create a new account
  • To log into the customer's account
  • To update the app automatically

What is the first step to clear the cache in Safari on an iPhone?

  • Open the Safari app and tap the address bar
  • Open the Safari app and tap the clear button (correct)
  • Open the Settings app and go to the Safari settings
  • Open the Safari app and tap the share button

What is the first step to check for an app update on an Android device?

<p>Open the Settings app and go to the About phone or About tablet section (C)</p> Signup and view all the answers

What is the first step to remove an app on an Apple iPhone or iPad?

<p>Touch and hold the app icon on the home screen (D)</p> Signup and view all the answers

What is the first step to install an app on an Apple device?

<p>Open the App Store app and browse or search for apps (C)</p> Signup and view all the answers

What is a recommended troubleshooting step for the issue of Procare Connect not loading?

<p>Clear cache and cookies (C)</p> Signup and view all the answers

Which browser option should be selected in Microsoft Edge to clear cache and cookies?

<p>Choose what to clear (C)</p> Signup and view all the answers

In Firefox, where can you find the option to clear cookies and site data?

<p>Privacy &amp; Security panel (A)</p> Signup and view all the answers

What type of information can you select to remove when clearing browsing data in Chrome?

<p>Bookmarks and history (D)</p> Signup and view all the answers

Which action should be taken after clearing cache and cookies in Microsoft Edge?

<p>Restart the browser (D)</p> Signup and view all the answers

What should you do if Procare Connect is not loading despite clearing the cache and cookies?

<p>Contact Procare customer support (C)</p> Signup and view all the answers

More Like This

Use Quizgecko on...
Browser
Browser