Barriers to Market Entry and Strategy Execution
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Questions and Answers

TQM encompasses principles that include leadership, continuous improvement, and total customer satisfaction.

True (A)

SWOT analysis focuses on the future strategies of a business without considering its current strengths and weaknesses.

False (B)

Scenario analysis provides a way to analyze prospective events based on past performance only.

False (B)

Benchmarking analysis is focused on identifying weaknesses in business practices rather than best practices.

<p>False (B)</p> Signup and view all the answers

Total involvement by employees is a principle of Total Quality Management (TQM).

<p>True (A)</p> Signup and view all the answers

High capital requirements can facilitate easy entry for small competitors into an industry.

<p>False (B)</p> Signup and view all the answers

Economies of scale allow larger firms to operate more efficiently at higher volumes.

<p>True (A)</p> Signup and view all the answers

Inimitable resources are easily duplicated by newcomers in the industry.

<p>False (B)</p> Signup and view all the answers

Strategic planning focuses solely on achieving short-term goals.

<p>False (B)</p> Signup and view all the answers

Engaging the appropriate stakeholders is a crucial part of the preparation phase in strategic planning.

<p>True (A)</p> Signup and view all the answers

Established firms may have an advantage due to customer loyalty created by past advertising.

<p>True (A)</p> Signup and view all the answers

All management levels completely support every new strategic initiative.

<p>False (B)</p> Signup and view all the answers

A SWOT diagram is used to prioritize goals in strategic planning.

<p>False (B)</p> Signup and view all the answers

The process of strategy formulation involves fewer people than the process of implementation.

<p>True (A)</p> Signup and view all the answers

Goals in strategic planning should be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound.

<p>True (A)</p> Signup and view all the answers

Customer relationship management aims to improve the organization's knowledge about its competitors.

<p>False (B)</p> Signup and view all the answers

Prioritizing objectives involves asking questions about the impact on competition.

<p>True (A)</p> Signup and view all the answers

The action plan developed in strategic planning does not require a timetable.

<p>False (B)</p> Signup and view all the answers

Supply chain management is considered a strategic management tool.

<p>True (A)</p> Signup and view all the answers

Strategic planning begins with assessing your current market position.

<p>True (A)</p> Signup and view all the answers

Customer feedback is irrelevant to the strategic planning process.

<p>False (B)</p> Signup and view all the answers

Porter's Five Forces model was developed by Michael Porter to evaluate consumer preferences.

<p>False (B)</p> Signup and view all the answers

Strategy maps provide a detailed, multi-page view of how different parts of an organization work together.

<p>False (B)</p> Signup and view all the answers

Regular reviews and updates of Key Performance Indicators (KPIs) are essential for maintaining a successful strategic plan.

<p>True (A)</p> Signup and view all the answers

Industries are always easy to define and identify due to clear boundaries.

<p>False (B)</p> Signup and view all the answers

A single private resort may consider all hotels in the world as part of its relevant industry group when analyzing competitors.

<p>False (B)</p> Signup and view all the answers

The last step of the strategic planning process is to implement the plan without any reviews.

<p>False (B)</p> Signup and view all the answers

Communicating the plan to the organization is the first step in the implementation process.

<p>True (A)</p> Signup and view all the answers

The purpose of strategy maps is only for internal use within organizations.

<p>False (B)</p> Signup and view all the answers

Customers exhibit greater bargaining power when they are few in number and make high-volume purchases.

<p>True (A)</p> Signup and view all the answers

The five forces of competition are not useful for small and start-up businesses.

<p>False (B)</p> Signup and view all the answers

Powerful suppliers have no impact on the profitability of the buying industry.

<p>False (B)</p> Signup and view all the answers

A five forces analysis can help determine the attractiveness of a market before entering it.

<p>True (A)</p> Signup and view all the answers

An organization may use a five forces analysis to decide whether to leave an industry.

<p>True (A)</p> Signup and view all the answers

One condition for customers to have bargaining power is their lack of concern about the quality of what they are buying.

<p>True (A)</p> Signup and view all the answers

The ability to easily integrate backward means customers are less likely to pose a threat to suppliers.

<p>False (B)</p> Signup and view all the answers

If suppliers are few in number or there is only one supplier for a good, it can increase their bargaining power.

<p>True (A)</p> Signup and view all the answers

CRM is primarily focused on enhancing customer satisfaction through personalized service.

<p>True (A)</p> Signup and view all the answers

A strategic alliance can be defined as a self-contained operation that does not involve cooperation with other firms.

<p>False (B)</p> Signup and view all the answers

Total Quality Management (TQM) focuses on maintaining consistent quality levels and continuous improvements.

<p>True (A)</p> Signup and view all the answers

Strategic alliances are only beneficial for large corporations and do not offer advantages to smaller companies.

<p>False (B)</p> Signup and view all the answers

CRM databases are considered one of the IT capabilities that support customer relationship management.

<p>True (A)</p> Signup and view all the answers

An organization can acquire all the necessary resources for its operation simultaneously without strategic alliances.

<p>False (B)</p> Signup and view all the answers

The types of strategic alliances include joint ventures and product licensing.

<p>True (A)</p> Signup and view all the answers

The concept of CRM has no impact on a company's competitiveness or performance.

<p>False (B)</p> Signup and view all the answers

Flashcards

Economies of Scale

The ability of a business to produce goods or services at a lower cost per unit as output increases. For example, a large hotel can buy supplies in bulk and negotiate cheaper rates.

Capital Requirements

High initial investment required to start a business. This can deter new competitors from entering a market.

Product Differentiation

Existing businesses have advantages like strong brand recognition, loyal customers, and established relationships with suppliers, making it difficult for new competitors to enter.

Entry Barriers

Barriers that make it difficult for new businesses to enter a market and compete with existing firms.

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Inimitable Resources

A resource or capability that is difficult or impossible for competitors to copy or imitate - these can be things like access to special raw materials or a unique location.

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Customer Relationship Management (CRM)

A strategy that focuses on understanding and managing customer relationships to enhance customer satisfaction and loyalty.

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Benchmarking Analysis

A process of comparing a company's performance and processes to those of leading competitors in order to identify areas for improvement.

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Supply Chain Management

The management of all activities involved in the procurement of raw materials, the processing of these materials into finished goods, and the distribution of these goods to customers.

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Total Quality Management (TQM)

A management philosophy that emphasizes continuous improvement, customer satisfaction, and employee involvement to achieve long-term organizational success.

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SWOT Analysis

A strategic tool that helps organizations identify their internal strengths and weaknesses, as well as external opportunities and threats, to formulate effective strategies.

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Scenario Analysis

A strategic tool that explores different possible future scenarios to help organizations prepare for uncertainties and develop flexible plans.

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Benchmarking

A process of comparing an organization's performance against best practices in the industry to identify areas for improvement.

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Strengths, Weaknesses, Opportunities, and Threats (SWOT) Analysis

A management tool that helps organizations identify and prioritize business goals and develop strategies to achieve them.

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What is CRM?

A method of managing customer relationships focusing on enhancing satisfaction, retention, and loyalty by providing personalized service and using information from different channels.

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What is a Strategic Alliance?

A cooperative agreement between two or more organizations where they combine their resources and capabilities to achieve mutual goals and create competitive advantage.

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What are the Benefits of Strategic Alliances?

Strategic alliances can help organizations enter new markets, access new technologies, and achieve economies of scale faster and cheaper.

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What are Some Examples of Strategic Alliances?

Types of strategic alliances include Joint Venture, Product Licensing, Franchising, and Management Contracts.

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What is Total Quality Management (TQM)?

A management philosophy focused on improving quality at every level of an organization, aiming for continuous improvement and customer satisfaction.

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What are the Principles of TQM?

TQM emphasizes using the resources and capabilities of an organization to achieve defined goals, prioritizing customer satisfaction and continuous improvement.

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Why is TQM Important for Businesses?

TQM helps organizations improve their overall performance, become more competitive, and build a stronger reputation.

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Where is TQM Used?

TQM is a key management tool for businesses in all sectors, promoting a culture of continuous improvement and customer satisfaction.

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Strategic Planning

The process of identifying key issues and opportunities that impact a company's future success, analyzing its strengths, weaknesses, opportunities, and threats, and setting strategic goals and action plans to achieve competitive advantage.

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Situational Analysis

Understanding a company's current position in the market, including performance analysis, customer insights, and competitor analysis, to identify areas for improvement and opportunities.

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Prioritize Objectives

Prioritizing objectives based on their impact on the company's vision, mission, and overall success; aligning objectives with the company's strategic direction.

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SMART Goals

Goals should be Specific, Measurable, Achievable, Relevant, and Time-bound; goals should be clearly defined and quantifiable.

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Developing an Action Plan

Developing a detailed action plan that outlines the steps, resources, timelines, and responsibilities required to achieve the company's strategic goals.

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Strategy Mapping

A visual tool that helps map out the connection between a company's strategic goals, objectives, and the initiatives taken to achieve them.

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Strategic Assessment

Regularly reviewing and monitoring progress toward strategic goals; adjusting the strategy or action plan as needed to adapt to changing circumstances or unexpected challenges.

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Strategy Maps

A strategic planning tool used to understand and communicate the organization's strategy. It shows how different elements work together to achieve goals.

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Key Performance Indicators (KPIs)

Key performance indicators (KPIs) are measurable values that reflect the progress towards achieving a strategic goal.

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Review and Update the Plan

The process of regularly evaluating the progress made towards achieving strategic goals, and making necessary adjustments to the plan based on performance and changing conditions.

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Industry

A group of companies competing for the same customers or sales within a market.

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Porter's Five Forces

A model developed by Michael Porter to help managers evaluate the competitive landscape of an industry.

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Threat of New Entrants

The threat of new competitors entering the market, which can lower profits and increase competition.

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Bargaining Power of Suppliers

The bargaining power of suppliers (those who provide resources or goods to the industry) can influence costs and profits.

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Bargaining Power of Buyers

The bargaining power of buyers (those who purchase goods from the industry) can influence prices and demand.

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Threat of Substitute Products or Services

The threat of substitutes is high when similar products or services can easily replace those offered in the industry.

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Intensity of Competitive Rivalry

Rivalry among existing competitors is high when there are many players, similar products, and price competition is fierce.

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Uses of Five Forces Analysis

Analyzing the five forces helps a firm understand its competitive landscape, identify opportunities and threats, and formulate strategies for success.

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Industry Attractiveness Assessment

A five forces analysis can help a firm determine the attractiveness of an industry before entering or exiting it.

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Study Notes

Entry Barriers and Substitutes

  • New entrants increase competition, potentially lowering prices and profits.
  • Economies of scale favor larger businesses due to efficient higher volume service provision (e.g., large hotels).
  • High capital requirements (start-up costs) can prevent smaller competitors from entering an industry.
  • Established firms often enjoy a loyal customer base, built through advertising, customer service, and loyalty programs (product differentiation).
  • Access to strong supply networks can put pressure on suppliers to avoid extending services or prices to newcomers in competitive markets.
  • Inimitable resources (hard to copy) like favorable locations or scarce raw materials (e.g., land) are entry barriers.

Barriers to Effective Strategy Execution

  • Time constraints or taking longer than anticipated.
  • Poor or inadequate communication.
  • Insufficient resources leading to coordination issues.
  • Lack of support from higher management levels.
  • Resistance from lower-level employees in dealing with changes.
  • Poor planning, often leading to sudden changes.
  • Inadequate skills and knowledge.
  • Adherence to previous practices.
  • Organizational culture hindering change.
  • Trade unions or governmental regulations.
  • Financial and technical difficulties associated with change.
  • Implementation takes longer than formulation & involves more people.

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Description

This quiz explores the crucial concepts of entry barriers and effective strategy execution in competitive markets. Understand how factors such as economies of scale, customer loyalty, and resource availability influence competition and strategic implementation. Test your knowledge on these fundamental business principles.

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