Barriers to Effective Communication in Healthcare

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Questions and Answers

What is a key goal during the working phase of a therapeutic relationship?

  • The patient expressing feelings and concerns to the nurse
  • The patient actively participating in the relationship (correct)
  • The patient establishing an agreement about the duration of the relationship
  • The patient participating in identifying goals accomplished

Which factor is NOT mentioned as a rapport builder for effective communication?

  • Comfortable environment
  • Confidentiality
  • Patient vs. nurse roles clarification (correct)
  • Privacy

In the termination phase of a therapeutic relationship, what should the patient do?

  • Establish an agreement on the location of contacts
  • Actively participate in the relationship
  • Express feelings and concerns to the nurse
  • Participate in identifying accomplished goals (correct)

Which disposition trait is NOT considered important for effective communication?

<p>Competence (B)</p> Signup and view all the answers

When establishing an agreement with a nurse, which aspect is NOT typically discussed?

<p>Dispositional traits required for effective communication (A)</p> Signup and view all the answers

Which goal is NOT part of the termination phase of a therapeutic relationship?

<p>Actively participate in achieving mutual goals (C)</p> Signup and view all the answers

Which technique involves expressing understanding of the patient's feelings?

<p>Theme identification (C)</p> Signup and view all the answers

What is a key aspect of effective transcultural communication skills?

<p>Using interpreters (D)</p> Signup and view all the answers

Which factor is essential for developing professional therapeutic communication skills?

<p>Utilizing touch appropriately (B)</p> Signup and view all the answers

In the list of things that can be communicated to a patient, what should be avoided according to the text?

<p>Dismissing concerns (C)</p> Signup and view all the answers

What approach should be adopted to ensure respectful communication with patients?

<p>Being considerate of reluctance to talk (C)</p> Signup and view all the answers

Which factor is NOT mentioned as a component of therapeutic communication techniques?

<p>Modify communication approaches (D)</p> Signup and view all the answers

What type of questions are identified as barriers to communication based on the text?

<p>All of the above (D)</p> Signup and view all the answers

Which behavior is NOT associated with disruptive interpersonal communication as mentioned in the text?

<p>Positive reinforcement techniques (D)</p> Signup and view all the answers

What is a recommended response to disruptive behaviors and communication according to the text?

<p>All of the above (D)</p> Signup and view all the answers

Which is NOT identified as a form of impaired verbal communication in the text?

<p>Ability to speak English fluently (C)</p> Signup and view all the answers

Which nursing textbook is referenced in the content provided?

<p>Fundamentals of Nursing: The Art and Science of Person-Centered Care (A)</p> Signup and view all the answers

What is a common barrier to effective communication mentioned in the text?

<p>Changing the subject (A)</p> Signup and view all the answers

What is the purpose of hand-off communication or change-of-shift report in nursing?

<p>To provide continuity of care and convey important patient information (D)</p> Signup and view all the answers

Which factor does not influence communication according to the text?

<p>Financial status (B)</p> Signup and view all the answers

In which phase of the therapeutic relationship do patients typically experience increased independence and improved well-being?

<p>Termination phase (C)</p> Signup and view all the answers

What are the characteristics of a therapeutic nurse-patient relationship?

<p>Characterized by unequal sharing of information (C)</p> Signup and view all the answers

Which component is not part of the communication process as outlined in the text?

<p>Timeframe (B)</p> Signup and view all the answers

What is the main purpose of documenting communication in the nursing process?

<p>To convey important patient information and ensure continuity of care (D)</p> Signup and view all the answers

What is a key factor to keep in mind when developing listening skills?

<p>Listening for themes in the patient's comments (A)</p> Signup and view all the answers

Which of the following is NOT a recommended practice when communicating with a patient?

<p>Using words with multiple interpretations (D)</p> Signup and view all the answers

How can silence be effectively used in communication with a patient?

<p>Allowing the patient time to gather thoughts and proceed at their own pace (C)</p> Signup and view all the answers

What is a powerful means of communication with multiple meanings according to the text?

<p>Using touch (D)</p> Signup and view all the answers

Which of the following should be avoided when engaging in communication with a patient?

<p>Using words that might have different interpretations (A)</p> Signup and view all the answers

How should one respond to a patient's comments during a conversation?

<p>Listen for themes in the patient's comments (A)</p> Signup and view all the answers

Which type of behavior involves asserting one’s rights in a negative manner that violates the rights of others?

<p>Aggressive Behavior (D)</p> Signup and view all the answers

What is a key characteristic of aggressive behavior?

<p>Making accusations and using an angry tone of voice (C)</p> Signup and view all the answers

What is a critical aspect of assertive behavior?

<p>Sharing thoughts and feelings effectively (B)</p> Signup and view all the answers

Which type of question allows for a broader response and encourages the interviewee to elaborate?

<p>Open-ended question (A)</p> Signup and view all the answers

What is a key factor that inhibits the formation of good relationships in communication?

<p>Making accusations and using an angry tone (D)</p> Signup and view all the answers

Which behavior trait involves confidently sharing one’s thoughts, feelings, and emotions?

<p>Ability to share 'I' statements effectively (C)</p> Signup and view all the answers

What distinguishes aggressive behavior from assertive behavior?

<p>'I' statements are avoided (D)</p> Signup and view all the answers

Which type of communication style can impair collaboration between individuals?

<p>'I' statements causing tension (C)</p> Signup and view all the answers

What attitude is key to effective assertive behavior?

<p>'I' statements are clearly expressed (D)</p> Signup and view all the answers

What is a common effect of using an angry tone in communication?

<p>Inhibiting the formation of good relationships (D)</p> Signup and view all the answers

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