Barriers to Effective Communication in Healthcare
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Questions and Answers

What is a key goal during the working phase of a therapeutic relationship?

  • The patient expressing feelings and concerns to the nurse
  • The patient actively participating in the relationship (correct)
  • The patient establishing an agreement about the duration of the relationship
  • The patient participating in identifying goals accomplished

    • Which factor is NOT mentioned as a rapport builder for effective communication?

  • Comfortable environment
  • Confidentiality
  • Patient vs. nurse roles clarification (correct)
  • Privacy

    • In the termination phase of a therapeutic relationship, what should the patient do?

  • Establish an agreement on the location of contacts
  • Actively participate in the relationship
  • Express feelings and concerns to the nurse
  • Participate in identifying accomplished goals (correct)

    • Which disposition trait is NOT considered important for effective communication?

    <p>Competence (B)</p> Signup and view all the answers

    When establishing an agreement with a nurse, which aspect is NOT typically discussed?

    <p>Dispositional traits required for effective communication (A)</p> Signup and view all the answers

    Which goal is NOT part of the termination phase of a therapeutic relationship?

    <p>Actively participate in achieving mutual goals (C)</p> Signup and view all the answers

    Which technique involves expressing understanding of the patient's feelings?

    <p>Theme identification (C)</p> Signup and view all the answers

    What is a key aspect of effective transcultural communication skills?

    <p>Using interpreters (D)</p> Signup and view all the answers

    Which factor is essential for developing professional therapeutic communication skills?

    <p>Utilizing touch appropriately (B)</p> Signup and view all the answers

    In the list of things that can be communicated to a patient, what should be avoided according to the text?

    <p>Dismissing concerns (C)</p> Signup and view all the answers

    What approach should be adopted to ensure respectful communication with patients?

    <p>Being considerate of reluctance to talk (C)</p> Signup and view all the answers

    Which factor is NOT mentioned as a component of therapeutic communication techniques?

    <p>Modify communication approaches (D)</p> Signup and view all the answers

    What type of questions are identified as barriers to communication based on the text?

    <p>All of the above (D)</p> Signup and view all the answers

    Which behavior is NOT associated with disruptive interpersonal communication as mentioned in the text?

    <p>Positive reinforcement techniques (D)</p> Signup and view all the answers

    What is a recommended response to disruptive behaviors and communication according to the text?

    <p>All of the above (D)</p> Signup and view all the answers

    Which is NOT identified as a form of impaired verbal communication in the text?

    <p>Ability to speak English fluently (C)</p> Signup and view all the answers

    Which nursing textbook is referenced in the content provided?

    <p>Fundamentals of Nursing: The Art and Science of Person-Centered Care (A)</p> Signup and view all the answers

    What is a common barrier to effective communication mentioned in the text?

    <p>Changing the subject (A)</p> Signup and view all the answers

    What is the purpose of hand-off communication or change-of-shift report in nursing?

    <p>To provide continuity of care and convey important patient information (D)</p> Signup and view all the answers

    Which factor does not influence communication according to the text?

    <p>Financial status (B)</p> Signup and view all the answers

    In which phase of the therapeutic relationship do patients typically experience increased independence and improved well-being?

    <p>Termination phase (C)</p> Signup and view all the answers

    What are the characteristics of a therapeutic nurse-patient relationship?

    <p>Characterized by unequal sharing of information (C)</p> Signup and view all the answers

    Which component is not part of the communication process as outlined in the text?

    <p>Timeframe (B)</p> Signup and view all the answers

    What is the main purpose of documenting communication in the nursing process?

    <p>To convey important patient information and ensure continuity of care (D)</p> Signup and view all the answers

    What is a key factor to keep in mind when developing listening skills?

    <p>Listening for themes in the patient's comments (A)</p> Signup and view all the answers

    Which of the following is NOT a recommended practice when communicating with a patient?

    <p>Using words with multiple interpretations (D)</p> Signup and view all the answers

    How can silence be effectively used in communication with a patient?

    <p>Allowing the patient time to gather thoughts and proceed at their own pace (C)</p> Signup and view all the answers

    What is a powerful means of communication with multiple meanings according to the text?

    <p>Using touch (D)</p> Signup and view all the answers

    Which of the following should be avoided when engaging in communication with a patient?

    <p>Using words that might have different interpretations (A)</p> Signup and view all the answers

    How should one respond to a patient's comments during a conversation?

    <p>Listen for themes in the patient's comments (A)</p> Signup and view all the answers

    Which type of behavior involves asserting one’s rights in a negative manner that violates the rights of others?

    <p>Aggressive Behavior (D)</p> Signup and view all the answers

    What is a key characteristic of aggressive behavior?

    <p>Making accusations and using an angry tone of voice (C)</p> Signup and view all the answers

    What is a critical aspect of assertive behavior?

    <p>Sharing thoughts and feelings effectively (B)</p> Signup and view all the answers

    Which type of question allows for a broader response and encourages the interviewee to elaborate?

    <p>Open-ended question (A)</p> Signup and view all the answers

    What is a key factor that inhibits the formation of good relationships in communication?

    <p>Making accusations and using an angry tone (D)</p> Signup and view all the answers

    Which behavior trait involves confidently sharing one’s thoughts, feelings, and emotions?

    <p>Ability to share 'I' statements effectively (C)</p> Signup and view all the answers

    What distinguishes aggressive behavior from assertive behavior?

    <p>'I' statements are avoided (D)</p> Signup and view all the answers

    Which type of communication style can impair collaboration between individuals?

    <p>'I' statements causing tension (C)</p> Signup and view all the answers

    What attitude is key to effective assertive behavior?

    <p>'I' statements are clearly expressed (D)</p> Signup and view all the answers

    What is a common effect of using an angry tone in communication?

    <p>Inhibiting the formation of good relationships (D)</p> Signup and view all the answers

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