Barriers to Effective Communication in Healthcare
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Questions and Answers

What is considered a barrier to communication based on the text?

  • Reporting disruptive behaviors
  • Training for leaders
  • Closed questions (correct)
  • Comments that give advice

    • Which communication style is discouraged in the text?

  • Listening attentively
  • Using judgmental comments (correct)
  • Probing for information
  • Asking open-ended questions

    • What is a factor influencing impaired verbal communication according to the text?

  • Physical barrier (correct)
  • Incivility and bullying
  • Education on communication
  • Verbally aggressive patients

    • Which of the following is an example of disruptive interpersonal behavior mentioned in the text?

    <p>Horizontal or lateral violence</p> Signup and view all the answers

    How can communication be improved according to the text?

    <p>Listening actively</p> Signup and view all the answers

    What is a key aspect of effective transcultural communication skills?

    <p>Modifying communication approaches based on communicated needs</p> Signup and view all the answers

    Which of the following is listed as a simple thing to communicate each time you enter a patient's room?

    <p>Really listening to the patient</p> Signup and view all the answers

    What is a technique used in therapeutic communication to show empathy and understanding?

    <p>Silence</p> Signup and view all the answers

    Why is respecting a patient's privacy important in communication?

    <p>To establish trust and rapport</p> Signup and view all the answers

    Which conversation skill is important in developing professional therapeutic communication skills?

    <p>Listening skills</p> Signup and view all the answers

    Which of the following factors can influence communication according to the text?

    <p>Societal differences</p> Signup and view all the answers

    In which zone of communication would a nurse be considered to be during a patient interaction?

    <p>Personal zone</p> Signup and view all the answers

    What is the primary goal of the orientation phase in a therapeutic relationship?

    <p>Establish trust and rapport</p> Signup and view all the answers

    Which level of communication involves self-talk and inner dialogue within an individual?

    <p>Intrapersonal communication</p> Signup and view all the answers

    What is a common barrier to effective communication in healthcare settings?

    <p>Hierarchical differences</p> Signup and view all the answers

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