Banking Operations and Management Quiz
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Questions and Answers

Which chapter of the manual covers Laws and Regulations Related to General Banking?

  • Chapter 7
  • Chapter 10 (correct)
  • Chapter 9
  • Chapter 8

    • What is the primary responsibility of a bank in terms of customer deposits?

  • To protect customers' deposits and secrecy (correct)
  • To invest in stocks
  • To issue credit cards
  • To provide loans

    • What is the year of the Bank Companies Act?

  • 1990
  • 1993
  • 1991 (correct)
  • 1992

    • What is the nature of the relationship between a bank and its customers?

    <p>Fiduciary</p> Signup and view all the answers

    Which Act is relevant to partnerships in general banking?

    <p>The Partnership Act, 1932</p> Signup and view all the answers

    What is the significance of commercial banks in economic development?

    <p>They play a crucial role in economic development</p> Signup and view all the answers

    What year was the Companies Act amended?

    <p>Not specified</p> Signup and view all the answers

    What is the primary function of a bank?

    <p>To act as a financial intermediary</p> Signup and view all the answers

    Which of the following Acts is not directly related to general banking?

    <p>The Labour Act, 2006</p> Signup and view all the answers

    What is the primary focus of Chapter 10: Laws and Regulations Related to General Banking?

    <p>Relevant sections of laws and regulations</p> Signup and view all the answers

    What is the primary audience for the manual?

    <p>Relatively senior level bank executives of the NCC Bank Limited</p> Signup and view all the answers

    What is the main focus of Chapter 2 of the manual?

    <p>Banker-customer relationship</p> Signup and view all the answers

    What is discussed in Chapter 5 of the manual?

    <p>Clearing and collection of instruments, and cash management</p> Signup and view all the answers

    What type of questions are included in the manual?

    <p>Answered questions related to the chapters</p> Signup and view all the answers

    How many chapters does the manual have in total?

    <p>12</p> Signup and view all the answers

    What is a critical challenge faced by general banking?

    <p>Malpractices and fraudulent activities</p> Signup and view all the answers

    What is the main risk within general banking?

    <p>Fraud</p> Signup and view all the answers

    Why are malpractices particularly detrimental for banks?

    <p>Banks are widely perceived to be more fragile than other non-financial organizations</p> Signup and view all the answers

    What has been done to handle the challenges of malpractices and frauds in general banking?

    <p>Relevant legislative measures have been made and stringent compliance requirements increased</p> Signup and view all the answers

    What is essential for banks to ensure they are secure from malpractices and frauds?

    <p>Giving adequate attention to all associated risks</p> Signup and view all the answers

    What is the main purpose of the Money Laundering Prevention Act, 2012?

    <p>To prevent terrorism and money laundering</p> Signup and view all the answers

    Which Act is relevant to the admissibility of bank records as evidence in courts?

    <p>The Bankers' Books Evidence Act, 1891</p> Signup and view all the answers

    What is the primary focus of Chapter 10 of the training manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    Which Act is relevant to negotiable instruments, such as cheques and bills of exchange?

    <p>Negotiable Instrument Act, 1881</p> Signup and view all the answers

    What is the year of the Anti-terrorism Act?

    <p>2009</p> Signup and view all the answers

    What is the primary objective of Chapter 10: Laws and Regulations Related to General Banking?

    <p>To draw attention to challenges and risks associated with general banking activities</p> Signup and view all the answers

    What was used to gather primary data for preparing the manual?

    <p>Questionnaire survey</p> Signup and view all the answers

    What is the purpose of summarizing domestic set of laws in the manual?

    <p>To provide information on the status and changes in domestic laws and regulations</p> Signup and view all the answers

    Who were consulted in the process of formulation of the manual?

    <p>General banking experts</p> Signup and view all the answers

    What is the focus of the manual in relation to NCC Bank Limited?

    <p>To enhance knowledge and skills amongst the employees of NCC Bank Limited</p> Signup and view all the answers

    What is the primary role of the General Banking Department?

    <p>To provide customer services and manage deposits</p> Signup and view all the answers

    What is a key aspect of general banking in the context of Bangladesh?

    <p>Management of deposits and cash</p> Signup and view all the answers

    What is the significance of the General Banking Department?

    <p>It is the starting point of all banking operations</p> Signup and view all the answers

    Why is capacity development important in general banking?

    <p>To minimize risks and establish credibility</p> Signup and view all the answers

    What is a crucial aspect of general banking?

    <p>Ensuring customer satisfaction</p> Signup and view all the answers

    What is the role of senior management in general banking?

    <p>To possess knowledge and skills on risk management and capacity development</p> Signup and view all the answers

    What is a key service provided by the General Banking Department?

    <p>Remittance of funds</p> Signup and view all the answers

    Why is it important to have specialized people in general banking?

    <p>To minimize risks and establish credibility</p> Signup and view all the answers

    What is the starting point of all banking operations?

    <p>General Banking Department</p> Signup and view all the answers

    What is a crucial skill for senior bankers in general banking?

    <p>Adequate knowledge and skills to guide desk-level officials</p> Signup and view all the answers

    What is the primary focus of Chapter 10: Laws and Regulations Related to General Banking?

    <p>To outline the relevant laws and regulations governing general banking in Bangladesh</p> Signup and view all the answers

    What is the primary purpose of incorporating laws and regulations related to general banking in the manual?

    <p>To outline the relevant laws and regulations that govern the general banking operations</p> Signup and view all the answers

    Which of the following Acts is directly related to the admissibility of bank records as evidence in courts?

    <p>The Evidence Act, 1872</p> Signup and view all the answers

    What is the primary objective of the laws and regulations related to general banking discussed in the manual?

    <p>To regulate the banking operations and ensure compliance with the relevant laws</p> Signup and view all the answers

    What is the primary purpose of including relevant sections of the Companies Act, 1994 in Chapter 10?

    <p>To outline the laws and regulations governing general banking operations</p> Signup and view all the answers

    Which of the following Acts is relevant to partnerships in general banking?

    <p>The Partnership Act, 1932</p> Signup and view all the answers

    Which of the following is a key aspect of the laws and regulations related to general banking discussed in the manual?

    <p>The protection of customers' deposits and secrecy</p> Signup and view all the answers

    What is the significance of the laws and regulations related to general banking in the context of the manual?

    <p>They ensure banks operate within the legal boundaries and comply with the relevant laws</p> Signup and view all the answers

    What is the significance of including relevant sections of the Bank Companies Act, 1991 in Chapter 10?

    <p>To outline the laws and regulations governing general banking operations</p> Signup and view all the answers

    What is the primary focus of the laws and regulations related to general banking discussed in the manual?

    <p>The laws and regulations that govern the general banking operations</p> Signup and view all the answers

    What is the primary objective of the legislative measures and compliance requirements in general banking?

    <p>To prevent fraudulent activities and ensure compliance</p> Signup and view all the answers

    What is the primary concern for banks in terms of malpractices?

    <p>Non-compliance of procedures and fraudulent activities</p> Signup and view all the answers

    Why is it crucial to focus on the challenges of malpractices in general banking?

    <p>Because banks are widely perceived to be more fragile than other non-financial organizations</p> Signup and view all the answers

    What should receive adequate attention from the policy makers of the bank?

    <p>All associated risks of general banking</p> Signup and view all the answers

    What is the primary reason for the increase in compliance requirements in general banking?

    <p>To handle the challenges of malpractices and frauds</p> Signup and view all the answers

    What is the primary focus of the manual in relation to the skills of senior management?

    <p>Capacity development aspects</p> Signup and view all the answers

    What is the primary purpose of the Bankers' Books Evidence Act, 1891?

    <p>To provide a framework for the admissibility of bank records as evidence in courts</p> Signup and view all the answers

    What is the main organization structure of the manual?

    <p>Twelve chapters including an introductory chapter</p> Signup and view all the answers

    What is the focus of the Anti-terrorism Act, 2009, in relation to general banking?

    <p>To regulate money laundering and terrorist financing in banks</p> Signup and view all the answers

    What type of questions are incorporated in the manual?

    <p>Questions with answers indicated at the related chapters</p> Signup and view all the answers

    What is the primary goal of the Money Laundering Prevention Act, 2012?

    <p>To regulate money laundering and terrorist financing in banks</p> Signup and view all the answers

    Which of the following laws is not directly related to the negotiable instruments, such as cheques and bills of exchange?

    <p>The Anti-terrorism Act, 2009</p> Signup and view all the answers

    What topic is discussed in Chapter 4 of the manual?

    <p>Negotiable Instruments</p> Signup and view all the answers

    What is covered in Chapter 3 of the manual?

    <p>Opening and operations of different bank accounts</p> Signup and view all the answers

    What is the primary focus of Chapter 10 of the training manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    What is the primary purpose of including relevant sections of laws and regulations in the manual?

    <p>To enhance knowledge and skills of employees on general banking operations</p> Signup and view all the answers

    What is a primary objective of the manual in relation to general banking activities in Bangladesh?

    <p>To draw attention to challenges and risks associated with general banking activities</p> Signup and view all the answers

    What was used to gather primary data for preparing the manual?

    <p>Questionnaire survey</p> Signup and view all the answers

    What is a specific objective of the manual in relation to NCC Bank Limited?

    <p>To offer pertinent data on products and procedures of general banking operations</p> Signup and view all the answers

    What is the focus of Chapter 10 of the manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    What is the primary source of funds for most banks?

    <p>Retail and corporate customers, call money from local banks</p> Signup and view all the answers

    What is the main purpose of banks diversifying their sources of funds?

    <p>To reduce dependence on funds from other banks</p> Signup and view all the answers

    What is the primary objective of banks in terms of deposit mobilization?

    <p>To mobilize savings through intensive deposit collection</p> Signup and view all the answers

    What is the main reason why banks are opening branches in rural areas?

    <p>To reduce dependence on urban deposits</p> Signup and view all the answers

    What is the nature of the relationship between a bank and its customers?

    <p>Contractual</p> Signup and view all the answers

    What is customer complaint management?

    <p>A process for managing customer complaints</p> Signup and view all the answers

    What is the primary purpose of customer due diligence for banks?

    <p>To verify customer identity</p> Signup and view all the answers

    What happens when a customer's obligations to their bank are not fulfilled?

    <p>The bank terminates the relationship</p> Signup and view all the answers

    What is relationship banking?

    <p>A type of banking that focuses on building relationships</p> Signup and view all the answers

    What is the primary purpose of deposit mobilization?

    <p>To mobilize savings through intensive deposit collection</p> Signup and view all the answers

    What is a primary objective of the legislative measures and compliance requirements in general banking?

    <p>To prevent malpractices and fraudulent activities</p> Signup and view all the answers

    Why are malpractices particularly detrimental for banks?

    <p>Because they are widely perceived to be more fragile than other non-financial organizations</p> Signup and view all the answers

    What is the significance of including relevant sections of laws and regulations in the manual?

    <p>To ensure compliance with regulatory requirements</p> Signup and view all the answers

    What is the primary focus of the laws and regulations related to general banking?

    <p>To prevent malpractices and fraudulent activities</p> Signup and view all the answers

    What type of risks must receive adequate attention from the policy makers of the bank?

    <p>All associated risks of general banking</p> Signup and view all the answers

    What is the primary responsibility of a bank in relation to its customers?

    <p>To protect customers' deposits and secrecy</p> Signup and view all the answers

    What is the significance of commercial banks in economic development?

    <p>They play a crucial role in economic development</p> Signup and view all the answers

    What is the nature of the relationship between a bank and its customers?

    <p>Fiduciary</p> Signup and view all the answers

    What is the focus of Chapter 10 of the manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    What is the primary objective of banks in relation to their customers?

    <p>To protect customers' interests</p> Signup and view all the answers

    What is the primary function of the General Banking Department?

    <p>Customer service center and starting point of banking operations</p> Signup and view all the answers

    Why is capacity development important in general banking?

    <p>To minimize risks and establish credibility of a bank</p> Signup and view all the answers

    What is the significance of having specialized people in general banking?

    <p>To reduce the risk of malpractices and frauds</p> Signup and view all the answers

    What is crucial for senior bankers in general banking?

    <p>Knowledge and skills in risk management and capacity development</p> Signup and view all the answers

    What is the primary focus of the General Banking Department?

    <p>All of the above</p> Signup and view all the answers

    Which Act is relevant to general banking in Bangladesh?

    <p>The Bank Companies Act, 1991</p> Signup and view all the answers

    What is discussed in Chapter 10 of the manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    Which Act is relevant to the admissibility of bank records as evidence in courts?

    <p>The Bankers' Books Evidence Act, 1891</p> Signup and view all the answers

    What is the primary focus of Chapter 10 of the manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    Which Act is relevant to partnerships in general banking?

    <p>The Partnership Act, 1932</p> Signup and view all the answers

    What is the primary purpose of the Bankers' Books Evidence Act, 1891?

    <p>To make bank records admissible as evidence in courts</p> Signup and view all the answers

    Which Act is relevant to the prevention of money laundering activities?

    <p>The Money Laundering Prevention Act, 2012</p> Signup and view all the answers

    What is the primary focus of the Anti-terrorism Act, 2009, in relation to general banking?

    <p>Prevention of terrorism financing activities</p> Signup and view all the answers

    Which Act is relevant to negotiable instruments?

    <p>The Negotiable Instrument Act, 1881</p> Signup and view all the answers

    What is the primary purpose of the chapter on Laws and Regulations Related to General Banking?

    <p>To provide an overview of the laws and regulations related to general banking</p> Signup and view all the answers

    What is the main focus of Chapter 5 of the manual?

    <p>Clearing and Collection of Instruments</p> Signup and view all the answers

    How many chapters does the manual have in total?

    <p>12</p> Signup and view all the answers

    What is discussed in Chapter 4 of the manual?

    <p>Negotiable Instruments</p> Signup and view all the answers

    In which chapter is Bills Collection and Remittance discussed?

    <p>Chapter 6</p> Signup and view all the answers

    What is discussed in Chapter 3 of the manual?

    <p>Opening &amp; operations of different bank accounts</p> Signup and view all the answers

    What is the primary objective of Customer Due Diligence (CDD)?

    <p>To verify customer identity and prevent money laundering and terrorist financing</p> Signup and view all the answers

    What is the purpose of Enhanced Due Diligence (EDD)?

    <p>To further verify customer information in high-risk cases</p> Signup and view all the answers

    What is the significance of knowing a customer's transaction history?

    <p>To monitor for suspicious transactions</p> Signup and view all the answers

    Which legislation is relevant to money laundering and terrorist financing?

    <p>Money Laundering Prevention Act, 2012</p> Signup and view all the answers

    What is the primary focus of Customer Due Diligence (CDD)?

    <p>Customer identity verification and risk assessment</p> Signup and view all the answers

    What is the purpose of understanding a customer's business relationship with the bank?

    <p>To assess the risk of money laundering and terrorist financing</p> Signup and view all the answers

    Which type of customers should receive Enhanced Due Diligence (EDD)?

    <p>High-risk customers</p> Signup and view all the answers

    What should banks demonstrate to their supervisory authority?

    <p>Adequate CDD measures</p> Signup and view all the answers

    What is a key aspect of Customer Due Diligence (CDD)?

    <p>Customer identity verification</p> Signup and view all the answers

    Why is Customer Due Diligence (CDD) important?

    <p>To prevent money laundering and terrorist financing</p> Signup and view all the answers

    What is the main concern for banks in terms of malpractices?

    <p>Fraud and money laundering</p> Signup and view all the answers

    What has been done to address the challenges of malpractices and frauds in general banking?

    <p>Relevant legislative measures and stringent compliance requirements</p> Signup and view all the answers

    Why are malpractices particularly detrimental to banks?

    <p>They are widely perceived to be more fragile than other non-financial organizations</p> Signup and view all the answers

    What is the primary objective of banks in relation to managing risks associated with general banking?

    <p>To comply with legislative measures and prevent fraud</p> Signup and view all the answers

    What is a critical challenge facing general banking?

    <p>Malpractices and fraudulent activities</p> Signup and view all the answers

    What is the primary focus of the Bank Companies Act, 1991 in relation to general banking?

    <p>Governing bank companies</p> Signup and view all the answers

    Which Act is relevant to partnerships in general banking?

    <p>Partnership Act, 1932</p> Signup and view all the answers

    What is the primary purpose of the chapter on Laws and Regulations Related to General Banking?

    <p>To highlight the importance of laws and regulations in general banking</p> Signup and view all the answers

    Which Act is directly related to the admissibility of bank records as evidence in courts?

    <p>Bankers' Books Evidence Act, 1891</p> Signup and view all the answers

    What is the primary focus of the laws and regulations related to general banking discussed in the manual?

    <p>To ensure compliance with banking regulations</p> Signup and view all the answers

    What is the primary responsibility of a bank in relation to its customers?

    <p>To protect customers' deposits and secrecy</p> Signup and view all the answers

    What is the significance of commercial banks in economic development?

    <p>They play a crucial role in the development process</p> Signup and view all the answers

    What is the nature of the relationship between a bank and its customers?

    <p>Fiduciary</p> Signup and view all the answers

    In which chapter of the manual is Laws and Regulations Related to General Banking discussed?

    <p>Chapter 10</p> Signup and view all the answers

    What is the role of a bank in the economy?

    <p>To act as a financial intermediary</p> Signup and view all the answers

    What is the main component of general banking in Bangladesh?

    <p>Management of deposits and cash</p> Signup and view all the answers

    What is the significance of the General Banking Department?

    <p>It is the starting point of all banking operations</p> Signup and view all the answers

    Why is capacity development important in general banking?

    <p>To minimize risks and improve credibility</p> Signup and view all the answers

    What is the primary goal of senior bankers in general banking?

    <p>To guide desk level bank officials</p> Signup and view all the answers

    What is crucial for banks in general banking?

    <p>Having specialized people</p> Signup and view all the answers

    What is the main focus of Chapter 10 of the manual?

    <p>Laws and Regulations Related to General Banking</p> Signup and view all the answers

    What is the primary purpose of including relevant sections of laws and regulations in the manual?

    <p>To summarize the domestic set of laws that are relevant to general banking</p> Signup and view all the answers

    What is the significance of the laws and regulations related to general banking in the context of the manual?

    <p>To ensure that banks are secure from malpractices and frauds</p> Signup and view all the answers

    What is the primary objective of Chapter 10: Laws and Regulations Related to General Banking?

    <p>To summarize the domestic set of laws that are relevant to general banking</p> Signup and view all the answers

    Why are laws and regulations related to general banking important in the context of the manual?

    <p>To ensure that banks are secure from malpractices and frauds</p> Signup and view all the answers

    What is the primary objective of banks in terms of Customer Due Diligence (CDD)?

    <p>To understand who their customers are and verify their identity</p> Signup and view all the answers

    What type of customers should receive Enhanced Due Diligence (EDD)?

    <p>High-risk customers</p> Signup and view all the answers

    What is the main purpose of the Anti-terrorism Act, 2009, in relation to general banking?

    <p>To combat terrorist financing</p> Signup and view all the answers

    What is the primary focus of the Money Laundering Prevention Act, 2012?

    <p>To prevent money laundering and terrorist financing</p> Signup and view all the answers

    What is the main purpose of Customer Due Diligence (CDD) measures?

    <p>To understand who their customers are and verify their identity</p> Signup and view all the answers

    What should banks consider when implementing CDD measures?

    <p>Type of customers, business relationship, type of banking products, and transaction carried out by the customer</p> Signup and view all the answers

    What is the primary objective of banks in terms of Customer Due Diligence (CDD)?

    <p>To understand who their customers are and verify their identity</p> Signup and view all the answers

    What is the significance of Customer Due Diligence (CDD) in general banking?

    <p>To understand who their customers are and verify their identity</p> Signup and view all the answers

    What is the primary purpose of the laws and regulations related to general banking?

    <p>To prevent money laundering and terrorist financing</p> Signup and view all the answers

    What type of risks must receive adequate attention from the policy makers of the bank?

    <p>Money laundering and terrorist financing risks</p> Signup and view all the answers

    What is the name of the Act that deals with preventing money laundering?

    <p>The Money Laundering Prevention Act, 2012</p> Signup and view all the answers

    What is the purpose of the chapter on Laws and Regulations Related to General Banking?

    <p>To provide an overview of the relevant laws and regulations related to general banking</p> Signup and view all the answers

    Which of the following is not a relevant law related to general banking?

    <p>The Companies Act, 1994, is not directly related to general banking</p> Signup and view all the answers

    What is the name of the Act that deals with negotiable instruments?

    <p>The Negotiable Instrument Act, 1881</p> Signup and view all the answers

    Which of the following laws is relevant to terrorist financing?

    <p>The Anti-terrorism Act, 2009</p> Signup and view all the answers

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