Banking Operations and Management Quiz
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Questions and Answers

Which chapter of the manual covers Laws and Regulations Related to General Banking?

  • Chapter 7
  • Chapter 10 (correct)
  • Chapter 9
  • Chapter 8

What is the primary responsibility of a bank in terms of customer deposits?

  • To protect customers' deposits and secrecy (correct)
  • To invest in stocks
  • To issue credit cards
  • To provide loans

What is the year of the Bank Companies Act?

  • 1990
  • 1993
  • 1991 (correct)
  • 1992

What is the nature of the relationship between a bank and its customers?

<p>Fiduciary (B)</p> Signup and view all the answers

Which Act is relevant to partnerships in general banking?

<p>The Partnership Act, 1932 (D)</p> Signup and view all the answers

What is the significance of commercial banks in economic development?

<p>They play a crucial role in economic development (A)</p> Signup and view all the answers

What year was the Companies Act amended?

<p>Not specified (C)</p> Signup and view all the answers

What is the primary function of a bank?

<p>To act as a financial intermediary (B)</p> Signup and view all the answers

Which of the following Acts is not directly related to general banking?

<p>The Labour Act, 2006 (D)</p> Signup and view all the answers

What is the primary focus of Chapter 10: Laws and Regulations Related to General Banking?

<p>Relevant sections of laws and regulations (A)</p> Signup and view all the answers

What is the primary audience for the manual?

<p>Relatively senior level bank executives of the NCC Bank Limited (B)</p> Signup and view all the answers

What is the main focus of Chapter 2 of the manual?

<p>Banker-customer relationship (C)</p> Signup and view all the answers

What is discussed in Chapter 5 of the manual?

<p>Clearing and collection of instruments, and cash management (C)</p> Signup and view all the answers

What type of questions are included in the manual?

<p>Answered questions related to the chapters (D)</p> Signup and view all the answers

How many chapters does the manual have in total?

<p>12 (A)</p> Signup and view all the answers

What is a critical challenge faced by general banking?

<p>Malpractices and fraudulent activities (D)</p> Signup and view all the answers

What is the main risk within general banking?

<p>Fraud (B)</p> Signup and view all the answers

Why are malpractices particularly detrimental for banks?

<p>Banks are widely perceived to be more fragile than other non-financial organizations (C)</p> Signup and view all the answers

What has been done to handle the challenges of malpractices and frauds in general banking?

<p>Relevant legislative measures have been made and stringent compliance requirements increased (C)</p> Signup and view all the answers

What is essential for banks to ensure they are secure from malpractices and frauds?

<p>Giving adequate attention to all associated risks (C)</p> Signup and view all the answers

What is the main purpose of the Money Laundering Prevention Act, 2012?

<p>To prevent terrorism and money laundering (A)</p> Signup and view all the answers

Which Act is relevant to the admissibility of bank records as evidence in courts?

<p>The Bankers' Books Evidence Act, 1891 (B)</p> Signup and view all the answers

What is the primary focus of Chapter 10 of the training manual?

<p>Laws and Regulations Related to General Banking (D)</p> Signup and view all the answers

Which Act is relevant to negotiable instruments, such as cheques and bills of exchange?

<p>Negotiable Instrument Act, 1881 (A)</p> Signup and view all the answers

What is the year of the Anti-terrorism Act?

<p>2009 (B)</p> Signup and view all the answers

What is the primary objective of Chapter 10: Laws and Regulations Related to General Banking?

<p>To draw attention to challenges and risks associated with general banking activities (D)</p> Signup and view all the answers

What was used to gather primary data for preparing the manual?

<p>Questionnaire survey (B)</p> Signup and view all the answers

What is the purpose of summarizing domestic set of laws in the manual?

<p>To provide information on the status and changes in domestic laws and regulations (C)</p> Signup and view all the answers

Who were consulted in the process of formulation of the manual?

<p>General banking experts (B)</p> Signup and view all the answers

What is the focus of the manual in relation to NCC Bank Limited?

<p>To enhance knowledge and skills amongst the employees of NCC Bank Limited (A)</p> Signup and view all the answers

What is the primary role of the General Banking Department?

<p>To provide customer services and manage deposits (D)</p> Signup and view all the answers

What is a key aspect of general banking in the context of Bangladesh?

<p>Management of deposits and cash (B)</p> Signup and view all the answers

What is the significance of the General Banking Department?

<p>It is the starting point of all banking operations (C)</p> Signup and view all the answers

Why is capacity development important in general banking?

<p>To minimize risks and establish credibility (D)</p> Signup and view all the answers

What is a crucial aspect of general banking?

<p>Ensuring customer satisfaction (C)</p> Signup and view all the answers

What is the role of senior management in general banking?

<p>To possess knowledge and skills on risk management and capacity development (D)</p> Signup and view all the answers

What is a key service provided by the General Banking Department?

<p>Remittance of funds (C)</p> Signup and view all the answers

Why is it important to have specialized people in general banking?

<p>To minimize risks and establish credibility (B)</p> Signup and view all the answers

What is the starting point of all banking operations?

<p>General Banking Department (A)</p> Signup and view all the answers

What is a crucial skill for senior bankers in general banking?

<p>Adequate knowledge and skills to guide desk-level officials (B)</p> Signup and view all the answers

What is the primary focus of Chapter 10: Laws and Regulations Related to General Banking?

<p>To outline the relevant laws and regulations governing general banking in Bangladesh (C)</p> Signup and view all the answers

What is the primary purpose of incorporating laws and regulations related to general banking in the manual?

<p>To outline the relevant laws and regulations that govern the general banking operations (C)</p> Signup and view all the answers

Which of the following Acts is directly related to the admissibility of bank records as evidence in courts?

<p>The Evidence Act, 1872 (C)</p> Signup and view all the answers

What is the primary objective of the laws and regulations related to general banking discussed in the manual?

<p>To regulate the banking operations and ensure compliance with the relevant laws (B)</p> Signup and view all the answers

What is the primary purpose of including relevant sections of the Companies Act, 1994 in Chapter 10?

<p>To outline the laws and regulations governing general banking operations (C)</p> Signup and view all the answers

Which of the following Acts is relevant to partnerships in general banking?

<p>The Partnership Act, 1932 (A)</p> Signup and view all the answers

Which of the following is a key aspect of the laws and regulations related to general banking discussed in the manual?

<p>The protection of customers' deposits and secrecy (D)</p> Signup and view all the answers

What is the significance of the laws and regulations related to general banking in the context of the manual?

<p>They ensure banks operate within the legal boundaries and comply with the relevant laws (D)</p> Signup and view all the answers

What is the significance of including relevant sections of the Bank Companies Act, 1991 in Chapter 10?

<p>To outline the laws and regulations governing general banking operations (B)</p> Signup and view all the answers

What is the primary focus of the laws and regulations related to general banking discussed in the manual?

<p>The laws and regulations that govern the general banking operations (D)</p> Signup and view all the answers

What is the primary objective of the legislative measures and compliance requirements in general banking?

<p>To prevent fraudulent activities and ensure compliance (C)</p> Signup and view all the answers

What is the primary concern for banks in terms of malpractices?

<p>Non-compliance of procedures and fraudulent activities (D)</p> Signup and view all the answers

Why is it crucial to focus on the challenges of malpractices in general banking?

<p>Because banks are widely perceived to be more fragile than other non-financial organizations (C)</p> Signup and view all the answers

What should receive adequate attention from the policy makers of the bank?

<p>All associated risks of general banking (D)</p> Signup and view all the answers

What is the primary reason for the increase in compliance requirements in general banking?

<p>To handle the challenges of malpractices and frauds (A)</p> Signup and view all the answers

What is the primary focus of the manual in relation to the skills of senior management?

<p>Capacity development aspects (C)</p> Signup and view all the answers

What is the primary purpose of the Bankers' Books Evidence Act, 1891?

<p>To provide a framework for the admissibility of bank records as evidence in courts (C)</p> Signup and view all the answers

What is the main organization structure of the manual?

<p>Twelve chapters including an introductory chapter (A)</p> Signup and view all the answers

What is the focus of the Anti-terrorism Act, 2009, in relation to general banking?

<p>To regulate money laundering and terrorist financing in banks (B)</p> Signup and view all the answers

What type of questions are incorporated in the manual?

<p>Questions with answers indicated at the related chapters (A)</p> Signup and view all the answers

What is the primary goal of the Money Laundering Prevention Act, 2012?

<p>To regulate money laundering and terrorist financing in banks (D)</p> Signup and view all the answers

Which of the following laws is not directly related to the negotiable instruments, such as cheques and bills of exchange?

<p>The Anti-terrorism Act, 2009 (B)</p> Signup and view all the answers

What topic is discussed in Chapter 4 of the manual?

<p>Negotiable Instruments (D)</p> Signup and view all the answers

What is covered in Chapter 3 of the manual?

<p>Opening and operations of different bank accounts (B)</p> Signup and view all the answers

What is the primary focus of Chapter 10 of the training manual?

<p>Laws and Regulations Related to General Banking (D)</p> Signup and view all the answers

What is the primary purpose of including relevant sections of laws and regulations in the manual?

<p>To enhance knowledge and skills of employees on general banking operations (C)</p> Signup and view all the answers

What is a primary objective of the manual in relation to general banking activities in Bangladesh?

<p>To draw attention to challenges and risks associated with general banking activities (C)</p> Signup and view all the answers

What was used to gather primary data for preparing the manual?

<p>Questionnaire survey (A)</p> Signup and view all the answers

What is a specific objective of the manual in relation to NCC Bank Limited?

<p>To offer pertinent data on products and procedures of general banking operations (A)</p> Signup and view all the answers

What is the focus of Chapter 10 of the manual?

<p>Laws and Regulations Related to General Banking (B)</p> Signup and view all the answers

What is the primary source of funds for most banks?

<p>Retail and corporate customers, call money from local banks (B)</p> Signup and view all the answers

What is the main purpose of banks diversifying their sources of funds?

<p>To reduce dependence on funds from other banks (A)</p> Signup and view all the answers

What is the primary objective of banks in terms of deposit mobilization?

<p>To mobilize savings through intensive deposit collection (C)</p> Signup and view all the answers

What is the main reason why banks are opening branches in rural areas?

<p>To reduce dependence on urban deposits (A)</p> Signup and view all the answers

What is the nature of the relationship between a bank and its customers?

<p>Contractual (A)</p> Signup and view all the answers

What is customer complaint management?

<p>A process for managing customer complaints (B)</p> Signup and view all the answers

What is the primary purpose of customer due diligence for banks?

<p>To verify customer identity (A)</p> Signup and view all the answers

What happens when a customer's obligations to their bank are not fulfilled?

<p>The bank terminates the relationship (B)</p> Signup and view all the answers

What is relationship banking?

<p>A type of banking that focuses on building relationships (B)</p> Signup and view all the answers

What is the primary purpose of deposit mobilization?

<p>To mobilize savings through intensive deposit collection (A)</p> Signup and view all the answers

What is a primary objective of the legislative measures and compliance requirements in general banking?

<p>To prevent malpractices and fraudulent activities (A)</p> Signup and view all the answers

Why are malpractices particularly detrimental for banks?

<p>Because they are widely perceived to be more fragile than other non-financial organizations (C)</p> Signup and view all the answers

What is the significance of including relevant sections of laws and regulations in the manual?

<p>To ensure compliance with regulatory requirements (C)</p> Signup and view all the answers

What is the primary focus of the laws and regulations related to general banking?

<p>To prevent malpractices and fraudulent activities (D)</p> Signup and view all the answers

What type of risks must receive adequate attention from the policy makers of the bank?

<p>All associated risks of general banking (C)</p> Signup and view all the answers

What is the primary responsibility of a bank in relation to its customers?

<p>To protect customers' deposits and secrecy (A)</p> Signup and view all the answers

What is the significance of commercial banks in economic development?

<p>They play a crucial role in economic development (D)</p> Signup and view all the answers

What is the nature of the relationship between a bank and its customers?

<p>Fiduciary (C)</p> Signup and view all the answers

What is the focus of Chapter 10 of the manual?

<p>Laws and Regulations Related to General Banking (D)</p> Signup and view all the answers

What is the primary objective of banks in relation to their customers?

<p>To protect customers' interests (D)</p> Signup and view all the answers

What is the primary function of the General Banking Department?

<p>Customer service center and starting point of banking operations (B)</p> Signup and view all the answers

Why is capacity development important in general banking?

<p>To minimize risks and establish credibility of a bank (B)</p> Signup and view all the answers

What is the significance of having specialized people in general banking?

<p>To reduce the risk of malpractices and frauds (C)</p> Signup and view all the answers

What is crucial for senior bankers in general banking?

<p>Knowledge and skills in risk management and capacity development (B)</p> Signup and view all the answers

What is the primary focus of the General Banking Department?

<p>All of the above (D)</p> Signup and view all the answers

Which Act is relevant to general banking in Bangladesh?

<p>The Bank Companies Act, 1991 (D)</p> Signup and view all the answers

What is discussed in Chapter 10 of the manual?

<p>Laws and Regulations Related to General Banking (D)</p> Signup and view all the answers

Which Act is relevant to the admissibility of bank records as evidence in courts?

<p>The Bankers' Books Evidence Act, 1891 (A)</p> Signup and view all the answers

What is the primary focus of Chapter 10 of the manual?

<p>Laws and Regulations Related to General Banking (B)</p> Signup and view all the answers

Which Act is relevant to partnerships in general banking?

<p>The Partnership Act, 1932 (A)</p> Signup and view all the answers

What is the primary purpose of the Bankers' Books Evidence Act, 1891?

<p>To make bank records admissible as evidence in courts (C)</p> Signup and view all the answers

Which Act is relevant to the prevention of money laundering activities?

<p>The Money Laundering Prevention Act, 2012 (C)</p> Signup and view all the answers

What is the primary focus of the Anti-terrorism Act, 2009, in relation to general banking?

<p>Prevention of terrorism financing activities (D)</p> Signup and view all the answers

Which Act is relevant to negotiable instruments?

<p>The Negotiable Instrument Act, 1881 (C)</p> Signup and view all the answers

What is the primary purpose of the chapter on Laws and Regulations Related to General Banking?

<p>To provide an overview of the laws and regulations related to general banking (A)</p> Signup and view all the answers

What is the main focus of Chapter 5 of the manual?

<p>Clearing and Collection of Instruments (D)</p> Signup and view all the answers

How many chapters does the manual have in total?

<p>12 (A)</p> Signup and view all the answers

What is discussed in Chapter 4 of the manual?

<p>Negotiable Instruments (D)</p> Signup and view all the answers

In which chapter is Bills Collection and Remittance discussed?

<p>Chapter 6 (B)</p> Signup and view all the answers

What is discussed in Chapter 3 of the manual?

<p>Opening &amp; operations of different bank accounts (A)</p> Signup and view all the answers

What is the primary objective of Customer Due Diligence (CDD)?

<p>To verify customer identity and prevent money laundering and terrorist financing (A)</p> Signup and view all the answers

What is the purpose of Enhanced Due Diligence (EDD)?

<p>To further verify customer information in high-risk cases (D)</p> Signup and view all the answers

What is the significance of knowing a customer's transaction history?

<p>To monitor for suspicious transactions (A)</p> Signup and view all the answers

Which legislation is relevant to money laundering and terrorist financing?

<p>Money Laundering Prevention Act, 2012 (B)</p> Signup and view all the answers

What is the primary focus of Customer Due Diligence (CDD)?

<p>Customer identity verification and risk assessment (C)</p> Signup and view all the answers

What is the purpose of understanding a customer's business relationship with the bank?

<p>To assess the risk of money laundering and terrorist financing (A)</p> Signup and view all the answers

Which type of customers should receive Enhanced Due Diligence (EDD)?

<p>High-risk customers (A)</p> Signup and view all the answers

What should banks demonstrate to their supervisory authority?

<p>Adequate CDD measures (B)</p> Signup and view all the answers

What is a key aspect of Customer Due Diligence (CDD)?

<p>Customer identity verification (A)</p> Signup and view all the answers

Why is Customer Due Diligence (CDD) important?

<p>To prevent money laundering and terrorist financing (D)</p> Signup and view all the answers

What is the main concern for banks in terms of malpractices?

<p>Fraud and money laundering (A)</p> Signup and view all the answers

What has been done to address the challenges of malpractices and frauds in general banking?

<p>Relevant legislative measures and stringent compliance requirements (B)</p> Signup and view all the answers

Why are malpractices particularly detrimental to banks?

<p>They are widely perceived to be more fragile than other non-financial organizations (C)</p> Signup and view all the answers

What is the primary objective of banks in relation to managing risks associated with general banking?

<p>To comply with legislative measures and prevent fraud (A)</p> Signup and view all the answers

What is a critical challenge facing general banking?

<p>Malpractices and fraudulent activities (A)</p> Signup and view all the answers

What is the primary focus of the Bank Companies Act, 1991 in relation to general banking?

<p>Governing bank companies (D)</p> Signup and view all the answers

Which Act is relevant to partnerships in general banking?

<p>Partnership Act, 1932 (C)</p> Signup and view all the answers

What is the primary purpose of the chapter on Laws and Regulations Related to General Banking?

<p>To highlight the importance of laws and regulations in general banking (C)</p> Signup and view all the answers

Which Act is directly related to the admissibility of bank records as evidence in courts?

<p>Bankers' Books Evidence Act, 1891 (B)</p> Signup and view all the answers

What is the primary focus of the laws and regulations related to general banking discussed in the manual?

<p>To ensure compliance with banking regulations (C)</p> Signup and view all the answers

What is the primary responsibility of a bank in relation to its customers?

<p>To protect customers' deposits and secrecy (D)</p> Signup and view all the answers

What is the significance of commercial banks in economic development?

<p>They play a crucial role in the development process (C)</p> Signup and view all the answers

What is the nature of the relationship between a bank and its customers?

<p>Fiduciary (A)</p> Signup and view all the answers

In which chapter of the manual is Laws and Regulations Related to General Banking discussed?

<p>Chapter 10 (B)</p> Signup and view all the answers

What is the role of a bank in the economy?

<p>To act as a financial intermediary (A)</p> Signup and view all the answers

What is the main component of general banking in Bangladesh?

<p>Management of deposits and cash (A)</p> Signup and view all the answers

What is the significance of the General Banking Department?

<p>It is the starting point of all banking operations (C)</p> Signup and view all the answers

Why is capacity development important in general banking?

<p>To minimize risks and improve credibility (A)</p> Signup and view all the answers

What is the primary goal of senior bankers in general banking?

<p>To guide desk level bank officials (D)</p> Signup and view all the answers

What is crucial for banks in general banking?

<p>Having specialized people (A)</p> Signup and view all the answers

What is the main focus of Chapter 10 of the manual?

<p>Laws and Regulations Related to General Banking (A)</p> Signup and view all the answers

What is the primary purpose of including relevant sections of laws and regulations in the manual?

<p>To summarize the domestic set of laws that are relevant to general banking (B)</p> Signup and view all the answers

What is the significance of the laws and regulations related to general banking in the context of the manual?

<p>To ensure that banks are secure from malpractices and frauds (A)</p> Signup and view all the answers

What is the primary objective of Chapter 10: Laws and Regulations Related to General Banking?

<p>To summarize the domestic set of laws that are relevant to general banking (D)</p> Signup and view all the answers

Why are laws and regulations related to general banking important in the context of the manual?

<p>To ensure that banks are secure from malpractices and frauds (B)</p> Signup and view all the answers

What is the primary objective of banks in terms of Customer Due Diligence (CDD)?

<p>To understand who their customers are and verify their identity (A)</p> Signup and view all the answers

What type of customers should receive Enhanced Due Diligence (EDD)?

<p>High-risk customers (D)</p> Signup and view all the answers

What is the main purpose of the Anti-terrorism Act, 2009, in relation to general banking?

<p>To combat terrorist financing (D)</p> Signup and view all the answers

What is the primary focus of the Money Laundering Prevention Act, 2012?

<p>To prevent money laundering and terrorist financing (B)</p> Signup and view all the answers

What is the main purpose of Customer Due Diligence (CDD) measures?

<p>To understand who their customers are and verify their identity (B)</p> Signup and view all the answers

What should banks consider when implementing CDD measures?

<p>Type of customers, business relationship, type of banking products, and transaction carried out by the customer (D)</p> Signup and view all the answers

What is the primary objective of banks in terms of Customer Due Diligence (CDD)?

<p>To understand who their customers are and verify their identity (C)</p> Signup and view all the answers

What is the significance of Customer Due Diligence (CDD) in general banking?

<p>To understand who their customers are and verify their identity (A)</p> Signup and view all the answers

What is the primary purpose of the laws and regulations related to general banking?

<p>To prevent money laundering and terrorist financing (B)</p> Signup and view all the answers

What type of risks must receive adequate attention from the policy makers of the bank?

<p>Money laundering and terrorist financing risks (C)</p> Signup and view all the answers

What is the name of the Act that deals with preventing money laundering?

<p>The Money Laundering Prevention Act, 2012 (A)</p> Signup and view all the answers

What is the purpose of the chapter on Laws and Regulations Related to General Banking?

<p>To provide an overview of the relevant laws and regulations related to general banking (C)</p> Signup and view all the answers

Which of the following is not a relevant law related to general banking?

<p>The Companies Act, 1994, is not directly related to general banking (A)</p> Signup and view all the answers

What is the name of the Act that deals with negotiable instruments?

<p>The Negotiable Instrument Act, 1881 (D)</p> Signup and view all the answers

Which of the following laws is relevant to terrorist financing?

<p>The Anti-terrorism Act, 2009 (D)</p> Signup and view all the answers

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