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Credit Operations and Risk Management

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400 Questions

What percentage of capital should the CLR's for NPLs be approved by the MD/CEO?

25%

What is the purpose of introducing an incentive program for RU?

To encourage RU to bring down the NPLs

What is the last resort to recover credit from a defaulted borrower?

Taking legal action

What is the role of RM in the credit operations process?

To discuss with clients and receive requests for credit

What is the purpose of Credit Risk Grading (CRG)?

To evaluate the creditworthiness of the borrower

What is the role of CAD in the credit operations process?

To collect CIB reports and issue offer letters

What happens to substandard (SS) or worse accounts?

They are transferred to RU

What is the purpose of the Early Alert Process?

To identify potential NPLs

What is the primary goal of analyzing the aggregate demand of a proposed product or service?

To forecast future demand of the product

What is the purpose of analyzing the company's external or macro-environment?

To assess the competitive forces in the industry

What is the primary objective of industry analysis?

To identify the main sources of competitive forces

What is the key analytical tool used in industry analysis?

Porter's five forces model of competition

What is one of the factors considered in analyzing the market?

Consumer behavior and intentions

What is one of the components of the company's internal or micro-environment?

Resource strengths and weaknesses

What is the purpose of estimating the project's market share?

To determine the project's competitiveness in the market

What is one of the aspects of marketing analysis?

Analyzing the structure of the competition

What was introduced in 2011 to minimize environmental risk?

Guideline for environment risk management

What is the purpose of the environmental due diligence checklist?

To measure environmental risk

What should banks do with high rated projects according to the ERM guideline?

Place them to the Board for approval

Why do banks need to establish a database of NPLs due to environmental reasons?

To report annually

What is the frequency of reporting required by the ERM guideline?

Annually

What aspect of a project is very important for assessing its feasibility?

Marketing

What is the purpose of evaluating technical feasibility of a project?

To identify potential technical issues

Why is socio-economic aspect considered while assessing the viability of a project?

To determine the project's impact on the community

What is the primary output of the project?

Solar Panel

What is the main competitive strength of Bangladesh in producing solar power?

Abundant sunlight

What is one of the government policies supporting the project?

Installation of solar system to avail new electric line

What is the project pioneering in?

Supplying solar panels commercially

What is one of the opportunities for the project?

Huge area of the country is still uncovered from electric supply

What is one of the benefits of the project?

Providing eco-friendly and hazard free power at a competitive price

What is essential for the project's success?

Marketing strategy and awareness of the people

What type of project is M/s.Beneco Solar Energy Ltd.?

Non-traditional project

What is the total cost of goods manufactured in 2019?

1112,000

What is the closing stock of finished goods in 2018?

40,000

What is the raw materials used in 2017?

598,000

What is the cost of goods sold in 2017?

965,000

What is the opening stock of work-in-process in 2018?

12,000

What is the manufacturing cost in 2019?

496,000

What is the cost of goods available for sales in 2018?

1032,000

What is the closing stock of raw materials in 2019?

10,000

What percentage of the total assets of all commercial banks of Bangladesh is comprised of loans and advances?

65 percent

What is the significant revenue generating source of banks?

Credit

What is the primary objective of managing credit portfolio?

To achieve a balance between risk and return

What is the primary goal of disbursing quality credit to all types of business and segments of the population?

To promote economic development

What is the single most potentially devastating risk that arises from the loan portfolio of banks?

Risk of non-payment by borrowers

What is essential for maintaining a good credit portfolio?

A well-defined credit policy

Why is it important for banks to have a well-defined credit policy?

To minimize risk and ensure a good credit portfolio

What is the primary objective of banks in their lending activities?

To promote economic development

What is the total demand for oil consumption in the country?

18 lac MT

What is the production capacity of M/s. Emerald Oil Industries Ltd.?

15,000 MT/year

What are the advantages of rice bran oil over its substitute products?

Nutritionally superior, more micronutrients

Who are the target customers for the project?

Rural and urban residential and commercial users, food processing industrial sector

What is the brand name under which the project's products are manufactured and supplied?

Spondon

What is the purpose of Cash Flow from Operations?

To measure the cash inflows and outflows related to a company's core operations

What is the project's plan for its products in the near future?

To export its products abroad

What is an example of Cash Inflows in Cash Flow from Operations?

From sale of goods and services

What is the current use of rice bran?

It has little or no use

What does the project help the nation achieve?

Self-dependence in edible oil production

What is Cash Flow from Investing?

The cash inflows and outflows related to acquiring and disposing of long-term assets and investments

What is an example of Cash Outflows in Cash Flow from Investing?

To purchase fixed assets

What is the purpose of Cash Flow from Financing?

To obtain cash from issuing debt and borrowing, repaying the amounts borrowed, and providing returns to shareholders

What are the three main categories of cash flows?

Operating, Investing, and Financing

What is an example of Cash Outflows in Cash Flow from Operations?

To pay suppliers for inventory

What is the purpose of analyzing Cash Flow statements?

To assess the company's ability to generate cash and pay its debts

What does a higher value of Days Inventory Outstanding (DIO) indicate?

The business is not taking advantage of the credit period provided by creditors.

What does a lower Sales to Total Assets ratio indicate?

The business is not using its assets efficiently to generate sales.

What is the Rule of Thumb for the Current Ratio?

Higher is better.

What does a Quick Ratio of 1:1 indicate?

The company is liquid and can pay its debts.

What is the purpose of the Current Ratio?

To measure a company's liquidity.

What does a higher value of Inventory in Days indicate?

The inventory is taking a long time to sell.

What is the purpose of the Quick Ratio?

To measure a company's liquidity.

What does a higher value of Sales to Total Assets indicate?

The business is using its assets efficiently.

What is the total cost of goods available for sales in 2019?

1112,000

What is the closing stock of finished goods in 2019?

40,000

What is the raw materials used in 2019?

575,000

What is the cost of production/ manufacturing cost in 2018?

1032,000

What is the opening stock of raw materials in 2019?

11,000

What is the cost of goods sold in 2019?

1072,000

What is the closing stock of work-in-process in 2019?

10,000

What is the manufacturing cost in 2017?

954,000

What is a major challenge for a bank in disbursing quality loans?

Selecting good and right borrowers

What has changed the banking business environment significantly?

Mobile banking and online banking platforms

Why is it important for banks to have a strong credit culture?

To minimize the risk of loan defaults

What is a key aspect of managing a quality loan portfolio?

Dealing with all stages of the credit cycle professionally

What is a recent trend in the banking industry?

Expansion of financial services to women entrepreneurs

What is a major factor contributing to the increasing competition in the banking industry?

Entrance of new banks in the credit market

What is a key objective of banks in managing their credit portfolio?

To minimize the risk of loan defaults

What is a result of the expansion of financial services in recent times?

Rapid expansion of financial services

What dimension of financial health is primarily important to a short-term creditor, such as a bank?

Liquidity

What do financial statements provide information about?

The company's past performance and future financial position

What is the purpose of financial statement analysis?

To obtain useful information about a company's financial health

What is the primary concern of a long-term creditor, such as a bondholder?

Profitability and solvency

What is the primary interest of stockholders when assessing a company's financial health?

Profitability and solvency

What do financial statements reveal about a company's past performance?

The company's management decisions and their consequences

What is the primary objective of financial statement analysis?

To obtain useful information about a company's financial health

What is the primary focus of financial statement analysis?

Analyzing a company's past performance and current financial position

What is the purpose of credit planning at the regional or branch level?

To adhere to head office policy guidelines and analyze the regional economy

What is divided into different sub-sectors in credit planning?

Major sectors of the economy

What is an example of a major sector in credit planning?

Agriculture

What is the purpose of determining the command area of a region or branch?

To understand the regional economy

What is Table 2.1 in the study material?

An indicative planning sheet for credit planning

What is the purpose of finding out the major sectors of the economy in credit planning?

To understand the regional economy and divide it into sub-sectors

What is an example of a sub-sector in credit planning?

Cultivators

What is the role of the regional/zonal office in credit planning?

To prepare supplementary policy guidelines

What do growth ratios, such as sales growth and assets growth, measure?

A company's survival

What is the formula for calculating sales growth?

[CY.S - PY.S) / PY.S] × 100

What does a higher value of net sales growth indicate?

The company is performing better than previous years or industry average

What is the rule of thumb for total liabilities growth?

Lower is better

What does profitability ratio indicate?

The efficiency of a unit in generating surplus

What is compared in profitability ratio?

Profit to sales and total assets

What is the purpose of growth ratios?

To evaluate if a company will survive

What does a higher value of net worth growth indicate?

The company is performing better than previous years or industry average

What is the estimated total cost of the project according to the entrepreneur?

Tk.9 crore

What is the annual production capacity of the company?

1,00,000 ton thread

What is the price per ton of thread?

Tk.300

What is the annual operating cost excluding depreciation?

Tk.5,00,000

What is the interest paid on the previous loan taken from a local bank?

Tk.50,000

What will be the value of the equipment that can be sold at the termination of the project?

Tk.1 crore

What is the recovery of working capital possible at the termination of the project?

Tk.1 crore

What is the tax rate on the company's income?

40%

What is the primary interest of a short-term creditor, such as a bank, when evaluating a borrower's financial health?

Liquidity of the borrower

What do financial statements provide information about?

The company's past performance and current financial position

What is the purpose of financial statement analysis?

To evaluate the company's financial health and identify trends

What do long-term creditors, such as bondholders, look at when evaluating a company's financial health?

Profitability and solvency

What is the purpose of analyzing financial statements?

To evaluate the company's financial health and identify trends

What is the primary purpose of financial ratios in financial analysis?

To identify financial strengths and weaknesses of a firm

What do growth ratios, such as sales growth and assets growth, measure in financial analysis?

A company's potentiality and performance

What is the benefit of using ratio analysis in financial analysis?

It helps to identify areas of financial strength and weakness

What is the relationship between two financial statement items expressed in a ratio?

A mathematical relationship between two figures

Why is it important to evaluate a company's financial performance using ratio analysis?

To identify areas of financial strength and weakness

What is the primary objective of a loan proposal?

To provide a comprehensive understanding of the business and its creditworthiness

What should a loan proposal effectively address?

All credit risks and provide a comprehensive understanding of the business

What questions should one constantly ask himself while writing a loan proposal?

What, Why, and How

What is the purpose of a loan proposal?

To act as a proxy for a credit submission within the financial institution

What should a loan proposal contain?

A comprehensive overview of the business, including purpose, background, and financial analysis

What is a key benefit of QVC's 1st mover advantage in manufacturing the product?

Establishment of a supply chain, leading to import substitution

What is a critical success factor for QVC in maintaining strong liaison with customers and suppliers?

Personal commitment of the sponsor

What is the primary advantage of QVC's manufacturing process?

Environmentally friendly manufacturing process

What is a major opportunity for QVC in the near future?

Horizontal and vertical expansion of the project

What is the current trend in the demand for QVC's products?

Increasing demand

What is the main purpose of financial appraisal?

To assess the financial soundness of a project

What does SWOT analysis represent?

Strengths, Weaknesses, Opportunities, and Threats

What is the purpose of industry analysis?

To analyze the company's external environment

What is the primary purpose of financial statement analysis?

To provide information about a company's financial health

What is the primary objective of managing credit portfolio?

To minimize risk and maximize returns

What has led to increased competition in the banking industry?

Entry of new banks in the credit market

What is a major challenge for a bank in disbursing quality loans?

Selecting the right borrowers

What has changed the banking business environment and given it a new shape?

Mobile banking and online banking platforms

What is the primary goal of disbursing quality credit to all types of business and segments of the population?

Financial inclusion

What has expanded rapidly in recent times in the banking industry?

Financial services

What is a key aspect of managing a quality loan portfolio?

All of the above

What has remodeled the banking business operation, particularly credit operation?

Sharecropper financing, school banking, and green banking

What is the primary concern of banks when introducing new financial products?

Revenue generation

What is the focus of banks in addition to financial inclusion?

SME banking services

What is a major sector in the banking industry that has seen significant changes?

Credit operations

What is considered by the bank before finalizing the loan structure?

Socio-economic aspect of the project

What is determined after the bank considers the socio-economic aspect of the project?

Loan structure, price, tenure, and nature

At what point are the loan structure, price, tenure, and nature finalized?

When both parties agree

What is analyzed based on historical and projected data?

Financial analysis

What happens if the bank is satisfied with all aspects of the applicant?

Documentation and disbursement begin

What is the primary purpose of Internal Credit Risk Rating System (ICRRs)?

To provide a framework for measuring and assessing borrowers' credit risk

What is the primary focus of credit risk assessment and decision making in banks?

Assessing the creditworthiness of borrowers based on their financial condition

What is one of the core functions of Internal Credit Risk Rating System?

To assess the quality of individual borrower

What is the role of RM in the credit operations process?

To recommend loan applications for approval

In case of loan syndication, what do participatory banks do besides the lead bank?

They perform their own independent assessment and review

What should be used when the borrower is in multiple lines of business?

The sector that generates the highest revenue

Who has the authority to sanction/approve loans?

All of the above

What is the key reference for credit risk assessment and decision making in banks?

Internal Credit Risk Rating (ICRR)

What happens if the right sector or industry is not selected in Internal Credit Risk Rating System?

The rating will not reflect the unique characteristics of the particular sector or industry

What is the purpose of Internal Credit Risk Rating System?

To assess the quality of individual borrower

What should the bank do as a last resort to recover the credit from a defaulted borrower?

Take legal action

What is the purpose of the Credit Risk Grading (CRG) in the credit appraisal process?

To evaluate the creditworthiness of the borrower

What should be done with substandard (SS) or worse accounts?

Transfer them to the Recovery Unit (RU)

What is the purpose of the Early Alert Process in credit operations?

To identify potential defaults

What should be done with the approved loan proposal?

Send it to the Credit Administration for disbursement

What is the primary goal of a bank in the credit selection process?

To select good borrowers for loan repayment

What is the purpose of credit investigation in credit risk management?

To prevent bad credit by selecting good borrowers

What is the consequence of sanctioning a bad credit according to the text?

It will not serve the purpose of the bank

What is the relationship between preventive measures and curative measures in credit risk management?

Preventive measures are less expensive than curative measures

What is the outcome of a successful discussion between the banker and the customer?

The customer is asked to apply for credit in a prescribed format

Who is responsible for classifying accounts and maintaining required provisions according to the credit policy?

RM

What is the primary responsibility of the Recovery Unit (RU) in a bank?

To determine recovery strategy for NPLs

Who approves the Classified Loan Review Report (CLR) for NPLs up to a certain percentage of the bank's capital?

Head of Credit

What happens to substandard (SS) or worse accounts?

They are assigned to an Account Manager within the RU

What is the primary objective of the Recovery Unit (RU) in managing NPLs?

To maximize recovery and ensure adequate provisioning

What is the primary role of the Credit Committee/CRM in a bank?

To sanction and disburse the budgeted amount prudently

What is the purpose of the procedural guidelines in a bank's credit operations?

To indicate the list and sequence of several activities associated with credit operations

Who acts as a primary bank contact with a borrower in a bank?

Relationship Management (RM)

What is the outcome of the credit operations in a bank?

Adjustment and/or recovery of loan

What is the basis of the procedural guidelines in a bank's credit operations?

All of the above

What is the primary purpose of the environmental due diligence checklist?

To measure the environmental risk of a project

What is the requirement of banks according to the ERM guideline?

To maintain a database of NPLs due to environmental reasons

What is the role of the Board in the ERM guideline?

To approve high rated projects

What is the trend of rated projects over the years?

Increasing

Why is environmental risk rating important from a credit management point of view?

It helps in minimizing environmental risk

What is the purpose of the Guideline for Environment Risk Management introduced in 2011?

To minimize environmental risk

What is the frequency of reporting environmental risks according to the ERM guideline?

Annually

What is the primary responsibility of banks in the ERM guideline?

To measure environmental risk

What is the requirement of banks regarding high rated projects according to the ERM guideline?

To place them to the Board for approval

What is the importance of environmental risk management in green banking policy?

To minimize environmental risk

What is the primary reason behind the borrower's failure to repay the loan installments?

Lack of sufficient cash generation

What action has the Bangladesh Bank (BB) directed the bank to take against the officers involved in re-scheduling the loan?

Take immediate disciplinary action

What is the current status of the sweater unit of the project?

Not operational

What amount of BMRE loan was disbursed on 09.02.2004 for proper balancing the project?

Tk. 45.118 million

What is the scheduled repayment period of the loan amount of Tk. 41.795 million?

11 years

What is the primary purpose of credit investigation in the credit operations process?

To ensure loan repayment by selecting good borrowers

What is the consequence of sanctioning a bad credit according to the text?

It is even better not to sanction any credit

What is the primary focus of the relationship manager (RM) in the credit operations process?

To ensure that the proposed credit is from the expected business segment

Why is credit investigation considered a preventive measure in the credit operations process?

It is a cost-effective measure to prevent bad loans

What is the primary objective of selecting good borrowers in the credit operations process?

To ensure loan repayment

What is the term used to describe the borrower when assessing credit on a consolidated or group basis?

Obligor

Who is responsible for classifying the accounts and maintaining required provisions as per credit policy?

Relationship Manager

What is the purpose of the Internal Credit Risk Rating System (ICRRs) in credit risk management?

To analyze a borrower's creditworthiness based on various factors

Who performs independent assessment, analysis, and review of terms of the syndicate loan in loan syndication?

Both the lead bank and participatory banks

What is the primary responsibility of the Recovery Unit (RU)?

To determine recovery strategy and pursue all options to maximize recovery

What is the key reference for credit risk assessment and decision making in the Internal Credit Risk Rating System?

Internal Credit Risk Rating (ICRR)

Who approves the Classified Loan Review Report (CLR) for NPLs up to a certain percentage of the bank's capital?

Head of Credit

What is the dynamic process that the management of Non-Performing Loan (NPL) must be?

Dynamic

What is the primary benefit of using the Internal Credit Risk Rating System in credit risk management?

To provide a granular, objective, transparent, consistent framework for credit risk assessment

Who serves as the primary customer contact after the account is downgraded to substandard or worse?

Account Manager within the RU

What is the primary purpose of Internal Credit Risk Rating System in banks?

To assess the quality of individual borrower to help the banks to determine the quality of the credit portfolio

What is the authority to sanction/approve loans delegated to by the Managing Director (MD)/Chief Executive Officer (CEO) and Board of Directors (BOD)?

Senior credit executives

What should be used in ICRRS if the borrower is in multiple lines of business and no particular line of business can be singled out?

Other industry- if manufacturing or other service- if service

What is the primary responsibility of the Recovery Unit (RU) in a bank?

To monitor and recover NPLs

What is the primary purpose of credit approval in banks?

To assess the creditworthiness of the borrower

What is the last resort to recover credit from a defaulted borrower?

Taking legal action against the borrower

What is the primary objective of credit recovery in banks?

To recover the defaulted loans

What happens to substandard (SS) or worse accounts?

They are sent to the Recovery Unit (RU)

What is the purpose of introducing incentive programs in credit recovery?

To encourage the Recovery Unit to recover NPLs

Who approves CLR’s for NPLs above 25% of capital?

The MD/CEO

What was the primary reason for the bank's failure to recover the credit from Mr. Monir?

Mr. Monir's false information at the time of loan application

What was the outcome of the bank's efforts to reach Rahela at her mobile number and resident address?

The bank was unable to reach Rahela at her mobile number and resident address

What was the reason for Mr. Monir's inability to make payments towards the loan?

He had passed away, and Rahela was not willing to take responsibility

What was the response of Rahela when the bank sent a legal notice to her permanent address?

She denied any involvement in the loan and refused to pay

What was the mistake made by Mr. Monir during the loan application process?

He provided false information about his identity and address

What was the outcome of the bank's investigation regarding Mr. Monir's identity?

His identity was found to be fake, and his real name was Mr. Mazharul Islam Mahtab

What was the reason for the bank's failure to recover the credit from Mr. Monir?

Mr. Monir's false information at the time of loan application

What was the role of Rahela in the loan application process?

She was the supplementary card holder

What was the outcome of the bank's efforts to recover the credit from Mr. Monir?

The bank was unable to recover any amount of the loan

What was the significance of the voter ID card in the recovery process?

It was used to verify the permanent address of Rahela

What is the primary responsibility of the RM in credit monitoring?

Classifying accounts and maintaining required provisions

Who is responsible for approving the Classified Loan Review Report (CLR) for NPLs up to a certain percentage of the bank's capital?

Head of Credit

What is the primary focus of the Recovery Unit (RU) in managing NPLs?

Pursuing all options to maximize recovery

What is the primary responsibility of the account manager in the Recovery Unit (RU)?

Coordinating and administering the action plan

What is the primary goal of the Recovery Unit (RU) in managing NPLs?

To maximize recovery and ensure adequate provisioning

What is the purpose of transferring substandard (SS) or worse accounts from RM to RU?

To monitor and recover the credit more effectively

What is the primary objective of the incentive program that the bank may introduce for RUs?

To bring down the NPLs and recover credits more efficiently

What is the last step in the credit recovery process?

Taking legal action against the defaulted borrower

What is the primary goal of the bank's credit operations process?

To minimize credit risk and maximize recovery

What is the responsibility of the RU in the credit operations process?

To monitor and recover substandard (SS) or worse accounts

What is the primary objective of a bank in the lending process?

To ensure that the credit is sanctioned to a good borrower

What is the primary benefit of credit investigation in the credit operations process?

It is a preventive measure to ensure loan repayment

What is the consequence of not selecting good borrowers in the credit operations process?

The bank will face difficulties in recovering the loan

Why is it important for a bank to ensure that the credit is sanctioned to a good borrower?

Because it is a preventive measure to ensure loan repayment

What is the primary focus of a bank in the credit operations process?

To ensure that the credit is sanctioned to a good borrower

What was the primary reason for the loan account being rescheduled around thirteen times starting from December, 2001?

The borrower's project was running on a sub-contract basis and generating insufficient cash.

What action did the BB direct the bank to take against the officers involved in rescheduling the loan?

Take disciplinary action against the officers involved in rescheduling the loan.

What was the amount of the loan that was sanctioned in favor of Rahman Knitting and Yarn Processing Ltd. in 1992?

Tk. 41.795 million

What was the purpose of the BMRE loan of Tk. 45.118 million disbursed on 09.02.2004?

To balance the project properly.

What is the current status of the sweater unit of the project?

It is not operational and has been shut down.

What is the primary purpose of Internal Credit Risk Rating System?

To assess the quality of individual borrower

What should be selected if the borrower is in multiple lines of business and no particular line of business can be singled out?

Other industry - if manufacturing or other service - if service

Who has the authority to sanction/approve loans?

Senior credit executives by the Managing Director/CEO and Board of Directors

What is the purpose of Internal Credit Risk Rating System in credit risk management?

To be used for individual credit selection and credit pricing

What is the core function of Internal Credit Risk Rating System?

To calibrate the characteristics of different sectors and industries in one single model

What was the primary reason for the failure to recover the credit from Mr. Monir?

Mr. Monir provided false information during the loan application process

What was the outcome of the bank's investigation regarding Mr. Monir's identity?

Mr. Monir's identity was confirmed as M.I Mahtab

What was the role of Rahela in the loan application process?

She was the supplementary card holder

What was the reason for the bank's failure to reach Rahela?

She had provided a false address and mobile number

What was the outcome of the legal notice sent to Rahela's permanent address?

She denied any involvement in the loan

What was the reason for the bank's inability to recover the credit from Mr. Monir?

Mr. Monir had provided false information during the loan application process

What is the primary challenge faced by banks in recovering credits from fraudulent customers?

Provision of false information by the customer

What is the key lesson learned from the case of Mr. Monir?

The importance of verifying customer information

What is the consequence of a bank's failure to recover credits from customers?

Non-Performing Loans (NPLs) and financial losses

What is the primary objective of a bank's credit recovery process?

To minimize NPLs and financial losses

What is the term used to describe the borrower when assessing credit on a consolidated or group basis?

Obligor

What is the key reference for credit risk assessment and decision making in the Internal Credit Risk Rating System?

Internal Credit Risk Rating (ICRR)

What is the primary purpose of the Internal Credit Risk Rating System?

To provide a granular, objective, transparent, consistent framework for the measurement and assessment of borrowers’ credit risk

Who performs independent assessment, analysis, and review of terms of the syndicate loan in loan syndication?

Participatory banks

What is the purpose of the appraisal in credit operations?

To recommend the application for approval to the appropriate authority

What is the term used to describe the borrower when assessing credit on a consolidated or group basis?

Obligor

What is the primary responsibility of the Recovery Unit (RU) in managing Non-Performing Loans (NPLs)?

To determine recovery strategy and pursue all options to maximize recovery

Who performs independent assessment, analysis, and review of terms of the syndicate loan in loan syndication?

Participatory banks

Who is responsible for coordinating and administering the action plan for NPLs?

The Account Manager within the RU

What is the primary objective of managing credit portfolio?

To minimize credit risk

What should be reviewed regularly in the management of Non-Performing Loans (NPLs)?

The strategy and associated provisions

What is the primary focus of credit risk assessment and decision making in banks?

To analyze the borrower's repayment ability

Who approves the Classified Loan Review Report (CLR) for NPLs up to a certain percentage of the bank's capital?

The Head of Credit

What is the purpose of Internal Credit Risk Rating System (ICRRs) in credit risk management?

To provide a granular, objective, transparent, consistent framework for the measurement and assessment of borrowers' credit risk

What is the purpose of the Classified Loan Review Report (CLR)?

To review all documents and meet the customer

What is the primary goal of a bank's credit operations process?

To ensure good credit only

Why is credit investigation as a preventive measure required in the credit operations process?

To prevent bad credits and ensure good credit quality

What is the consequence of not selecting good borrowers in the credit operations process?

The bank will have a bad credit portfolio

Why is it important for a bank to ensure that the credit is sanctioned to a good borrower?

To reduce the risk of loan default

What is the primary benefit of credit investigation in the credit operations process?

To prevent bad credits and ensure good credit quality

What action did the BB direct the bank to take against the officers involved in rescheduling the loan?

To take immediate disciplinary action

What is the current status of the sweater unit of the project?

It is currently not running

How many times was the loan account rescheduled starting from December, 2001?

Thirteen times

Why is the borrower unable to repay the loan installment?

Due to insufficient cash generation

What was the total amount of loan sanctioned in favor of Rahman Knitting and Yarn Processing Ltd?

Tk. 41.795 million

What is the last resort to recover credit from a defaulted borrower?

Taking legal action

What happens to substandard (SS) or worse accounts?

They are transferred from RM to RU

What percentage of capital should CLR's for NPLs be approved by the MD/CEO?

Above 25% of capital

What is the role of RU in credit operations?

To take legal action against defaulted borrowers

What is the primary objective of the Internal Credit Risk Rating System in credit risk management?

To assess the quality of individual borrower to help the banks to determine the quality of the credit portfolio.

Why may a bank introduce an incentive program?

To encourage RUs to bring down NPLs

What happens if the right sector or industry is not selected in the Internal Credit Risk Rating System?

The rating will not reflect the unique characteristics of the particular sector or industry.

Who has the authority to sanction/approve loans?

The Managing Director (MD)/Chief Executive Officer (CEO) and Board of Directors (BOD)

What should be done if a borrower is in multiple lines of business?

The sector should be used assessing the line of business generating the highest portion of the revenue &/or profit.

What is the primary responsibility of the senior credit executives?

To sanction/approve loans.

What was the reason for stopping payment after Mr. Monir's death?

Payment was stopped fully against credit cards & personal loan

Why was Rahela's mobile number not reachable by the recovery team?

The number was incorrect

What was the outcome of the legal notice sent to Rahela's permanent address?

Rahela communicated with the bank and denied any involvement

Why did Mr. Monir provide false information in the loan application?

To hide his true identity

What was the original name of Mr. Monir?

Mazharul Islam Mahtab

What was the main reason for the failure in recovery efforts?

Mr. Monir's false information

What was Rahela's occupation?

Politician

Why did the bank send a legal notice to Rahela's permanent address?

To recover the debt

What was the result of the investigation by the recovery team?

Mr. Monir's false information was revealed

What was the reason for the failure in the credit recovery process?

Mr. Monir's false information

What is the primary responsibility of the Credit Administration Department (CAD)?

To ensure compliance with terms and conditions of loan approval

What is the next step after the customer agrees to the terms and conditions in the offer letter?

Loan documentation check

What does the Credit Administration Department (CAD) ensure before disbursing the loan amount?

That all terms and conditions of approval have been met

What is the role of the Relation Manager (RM) in the loan process?

To send loan proposals to CAD and RMU

What does the Credit Administration Department (CAD) maintain control over?

All security documentations

What is the primary responsibility of the Credit Administration in the credit operations process?

Collection of CIB report for RM

What happens to substandard (SS) or worse accounts in the credit operations process?

They are transferred to the Recovery Unit

What is the primary role of the Approval Authority in the credit operations process?

Approval of credit by Branch/Credit Committee/CEO/Executive Committee/BoD

What is the purpose of sending a sanctioned advice/offer letter to the client in the credit operations process?

To inform the client of the loan approval

What is the recommended course of action for the Recovery Unit (RU) when dealing with defaulted borrowers?

Taking pre-legal measures to recover the credit

What is the primary objective of a banker in credit administration?

To select good borrowers and ensure repayment of loans

What is the purpose of credit investigation in credit administration?

To identify and prevent bad loans

Why is it important to ensure that proposed credit is from an expected business segment or sector?

To ensure that the credit is for a permissible purpose

What is the consequence of sanctioning a bad credit?

Bad debts and losses for the bank

What is the relationship between preventive and curative measures in credit administration?

Curative measures are always costlier than preventive measures

Who is responsible for identifying early alert accounts and reporting them to CRM?

Relationship Manager (RM)

What is the primary focus of the Recovery Unit (RU) in managing NPLs?

To maximize recovery of NPLs

Who approves the Classified Loan Review Report (CLR) for NPLs exceeding a certain percentage of the bank's capital?

MD/CEO

What is the primary responsibility of the Account Manager in the Recovery Unit (RU)?

To coordinate and administer the action plan

What is the purpose of the Classified Loan Review Report (CLR)?

To review and analyze NPLs

What is the primary source of earning and cash flow of a bank?

Credit

What can be a consequence of credit failure in a bank?

Bank failure

How many chapters are there in the manual on Advance Level Credit for NCC Bank Limited?

12

What is the focus of Chapter 9 in the manual?

Credit Administration

What is the primary concern of a bank in credit operations?

Ensuring credit is sanctioned to a good borrower

What is the main objective of credit planning in a bank?

To minimize credit risk

What is the importance of credit administration in a bank?

To manage credit risk

What is the significance of credit risk rating in a bank?

To determine creditworthiness

What is the primary function of credit administration in a bank?

To manage credit risk

What is the purpose of credit recovery in a bank?

To recover bad loans

What is the primary purpose of the Internal Credit Risk Rating System?

To assess the quality of the credit portfolio

What happens if the right sector or industry is not selected in the Internal Credit Risk Rating System?

The rating will not reflect the unique characteristics of the particular sector or industry

Who has the authority to sanction/approve loans?

Managing Director (MD)/Chief Executive Officer (CEO)

What should be used when assessing the line of business generating the highest portion of the revenue and/or profit?

The sector or industry should be used

What should be used if no particular line of business can be singled out?

The ICRRS should be conducted using 'other industry- if manufacturing' or 'other service-if service'

What is the purpose of preparing a credit budget by the head office?

To indicate the amount of credit to be sanctioned and disbursed in different areas, categories, products, and sectors

What is the role of the Credit Committee/CRM in the head office?

To sanction and disburse the budgeted amount prudently

What is the primary role of Relationship Management (RM) in credit operations?

To act as a primary bank contact with a borrower

What is the typical organizational structure of credit operations in banks?

Either centralized or decentralized

What is the purpose of procedural guidelines in credit operations?

To outline the sequence of activities associated with credit operation

What is the primary responsibility of the Credit Administration Department?

To ensure compliance with the terms of approval and security documentations

What happens after the customer agrees to the terms and conditions in the offer letter?

The RM completes the Loan Documentation Check List and forwards it to CAD

What is the main purpose of the Credit Administration Department's monitoring activities?

To ensure the borrower's compliance with the loan covenants and terms

What is the role of the Relation Manager in the credit operations process?

To complete the Loan Documentation Check List and forward it to CAD

What is the significance of the Loan Documentation Check List in the credit operations process?

It is a checklist used by the RM to ensure all documentation is in place

What is the primary purpose of a banker's credit investigation?

To ensure the selection of good borrowers and prevent bad credit

What is the banker's main concern before sanctioning credit?

Being certain about the repayment of the loan

What is the significance of preventive measures in credit risk management?

They are less expensive than curative measures

What is the primary objective of a bank in the lending process?

To create good credit

What is the role of the Relationship Manager (RM) in the credit operations process?

To scrutinize the loan application and collect required information

Who is responsible for classifying accounts and maintaining required provisions according to the credit policy?

Relation Manager (RM)

What is the primary responsibility of the Recovery Unit (RU) in managing Non-Performing Loans (NPLs)?

Determining recovery strategy and pursuing all options to maximize recovery

What happens to substandard (SS) or worse accounts in the credit operations process?

They are assigned to an account manager within the RU for recovery

Who approves the Classified Loan Review Report (CLR) for NPLs up to a certain percentage of the bank's capital?

Head of Credit

What is the primary responsibility of the Relation Manager (RM) in the early alert process?

Identifying early alert accounts and reporting to CRM

What is the primary objective of the Approval function in the credit operations process?

To analyze the loan proposition and assess the borrower's creditworthiness

What is the role of the Credit Administration Department (CAD) in the credit operations process?

To ensure compliance with lending guidelines and perform custodial duties

What is the purpose of the Early Alert Process in the credit operations process?

To provide early warning signs of potential credit risk and enable proactive measures

What is the role of the Relationship Manager (RM) in the credit operations process?

To discuss and receive credit requests from clients and scrutinize submitted information

What is the primary focus of the Recovery Unit (RU) in managing Non-Performing Loans (NPLs)?

To take legal action against defaulted borrowers as a last resort

What is the primary purpose of Internal Credit Risk Rating System in credit risk management?

To assess the quality of individual borrower to help the banks to determine the quality of the credit portfolio

What should be done if the borrower is in multiple lines of business and no particular line of business can be singled out?

The ICRRS should be conducted using 'other industry- if manufacturing' or 'other service-if service'

Who has the authority to sanction/approve loans?

Senior credit executives

What is the primary objective of Internal Credit Risk Rating System in credit portfolio management?

To facilitate the portfolio management activities

What is the primary purpose of the Internal Credit Risk Rating System in credit selection?

To select good borrowers

What is the primary purpose of a bank's credit committee/CRM?

To review every aspect of a loan proposal before sanctioning

What is the relationship between a bank's credit policy and its credit operations?

The credit policy is reflected in the procedural guidelines for credit operations

What is the role of Relationship Management (RM) in credit operations?

To act as the primary bank contact with borrowers

What is the purpose of a bank's procedural guidelines in credit operations?

To outline the sequence of activities associated with credit operations

How are credit operations structured in a bank?

Either centralized or decentralized

What is the primary objective of credit planning in a bank?

To minimize credit risk exposure and maximize returns

What is the role of Credit Administration in the credit operations process?

To monitor and manage the loan portfolio

What is the primary focus of credit risk assessment and decision making in banks?

To minimize credit risk exposure and maximize returns

What is the primary objective of the Internal Credit Risk Rating System in credit risk management?

To minimize credit risk exposure and maximize returns

What is the primary responsibility of the Relation Manager in the credit operations process?

To assess the creditworthiness of borrowers

What is the primary purpose of the Classified Loan Review Report (CLR)?

To identify and classify non-performing loans

What is the primary objective of the Credit Risk Grading system?

To evaluate the creditworthiness of borrowers

What is the primary focus of the Recovery Unit (RU) in managing NPLs?

To recover non-performing loans

What is the primary objective of credit administration in a bank?

To monitor and manage the loan portfolio

What is the primary purpose of credit risk management in banks?

To minimize credit risk exposure and maximize returns

Learn about the roles and responsibilities of credit operations, including non-performing loans, risk management, and credit recovery strategies. Understand the importance of credit risk management and how it impacts a bank's capital.

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