Podcast
Questions and Answers
What is the main reason financial-service facilities are established?
What is the main reason financial-service facilities are established?
- To expand market share
- To increase revenue
- To reduce costs
- For the convenience of customers (correct)
What has caused customers' views about convenience to change rapidly?
What has caused customers' views about convenience to change rapidly?
- Economic downturn
- Changes in government regulations
- Environmental concerns
- Advancements in technology (correct)
What is one way financial firms can respond to customers' changing demands?
What is one way financial firms can respond to customers' changing demands?
- Merging with other firms
- Laying off employees
- Chartering new financial institutions (correct)
- Raising interest rates
What is being discussed in Chapter Four of this book?
What is being discussed in Chapter Four of this book?
What is a limited-service facility?
What is a limited-service facility?
Why have financial-service providers traditionally emphasized location?
Why have financial-service providers traditionally emphasized location?
What is the main reason for the recent increase in branchless banking?
What is the main reason for the recent increase in branchless banking?
What is one of the services provided through branchless banking?
What is one of the services provided through branchless banking?
What is the cost of installing an ATM, according to the given data?
What is the cost of installing an ATM, according to the given data?
How much does a bank estimate it will save for each check that is not written due to the use of an ATM?
How much does a bank estimate it will save for each check that is not written due to the use of an ATM?
What is the life expectancy of an ATM, according to the given data?
What is the life expectancy of an ATM, according to the given data?
What is the cost of capital to finance the ATM's purchase?
What is the cost of capital to finance the ATM's purchase?
What do regulators usually ask about the proposed service area of a new bank?
What do regulators usually ask about the proposed service area of a new bank?
Why do government chartering agencies believe financial-service providers need special scrutiny?
Why do government chartering agencies believe financial-service providers need special scrutiny?
What do organizers need to disclose about stock ownership?
What do organizers need to disclose about stock ownership?
What experience is regulators looking for in the organizers, management, and board of directors?
What experience is regulators looking for in the organizers, management, and board of directors?
Who can issue a charter of incorporation to start a new U.S. bank?
Who can issue a charter of incorporation to start a new U.S. bank?
What is required to demonstrate the need for a new (de novo) bank in a particular location?
What is required to demonstrate the need for a new (de novo) bank in a particular location?
What financial projections do organizers need to provide?
What financial projections do organizers need to provide?
Why do organizers often seek a federal bank charter?
Why do organizers often seek a federal bank charter?
What external factor should organizers consider when seeking a new charter?
What external factor should organizers consider when seeking a new charter?
What internal factor should organizers consider when seeking a new charter?
What internal factor should organizers consider when seeking a new charter?
What is one reason why chartering too many financial firms might lead to financial struggles?
What is one reason why chartering too many financial firms might lead to financial struggles?
What do founder stockholders need to supply in order to start a new financial firm?
What do founder stockholders need to supply in order to start a new financial firm?
What is an important consideration when deciding to seek a new charter?
What is an important consideration when deciding to seek a new charter?
Why is a federal bank charter considered more prestigious?
Why is a federal bank charter considered more prestigious?
What is a key aspect of a new bank's financial plan?
What is a key aspect of a new bank's financial plan?
What is the main reason for government regulation of financial-service providers?
What is the main reason for government regulation of financial-service providers?
What is a major advantage of internet banking?
What is a major advantage of internet banking?
Why do experts believe the total number of financial-service outlets may not decline significantly?
Why do experts believe the total number of financial-service outlets may not decline significantly?
What is a potential benefit of 'digital cash'?
What is a potential benefit of 'digital cash'?
How are financial-service providers likely to evaluate their branch offices?
How are financial-service providers likely to evaluate their branch offices?
What is a growing trend in financial service delivery?
What is a growing trend in financial service delivery?
What feature of internet banking allows customers to view and print images of cleared checks?
What feature of internet banking allows customers to view and print images of cleared checks?
What is a benefit of telephone banking?
What is a benefit of telephone banking?
What can customers do through internet banking?
What can customers do through internet banking?
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Study Notes
Establishing New Financial-Service Institutions
- Financial-service facilities are established today for the convenience of customers, which is rapidly changing due to technology.
- Financial firms have several options to respond to customers' changing demands: • Chartering new (de novo) financial institutions • Establishing new full-service branch offices • Setting up limited-service facilities
Chartering a New (De Novo) Financial-Service Institution
- No one can start a financial firm without the express approval of federal or state authorities.
- The public's need for a new bank in a particular location must be demonstrated.
- Founder stockholders must supply enough start-up capital to cover several years and show that the proposed new institution will achieve adequate levels of profitability.
- Government chartering agencies believe financial-service providers need special scrutiny because: • They hold the public's savings • They are at the heart of the payments process to support trade and commerce • They have the ability to create money (through granting credit), which suggests that chartering too many might lead to financial struggles
The Bank Chartering Process in the United States
- Only the banking commissions in each of the 50 states and the Office of the Comptroller of the Currency (OCC) can issue a charter of incorporation to start a new U.S. bank.
- Federal standards for receiving a bank charter are more rigorous than the rules of state banking commissions.
- Organizers often seek a federal bank charter for the added prestige it conveys in the minds of customers, especially large depositors.
- The choice between pursuing a federal or a state charter usually comes down to weighing the benefits and costs of each for the particular bank and its location(s).
Questions Regulators Usually Ask the Organizers of a New (De Novo) Bank
- What is happening to population growth, incomes, types of occupations represented, educational levels, and the age distribution of residents in the proposed service area?
- Who is to own any stock issued? What amount of stock will be held by the organizers, directors, and officers?
- How experienced are the organizers, management, and board of directors of the new institution?
- What are the organizers' projections for deposits, loans, revenues, operating expenses, and net income for the first few years?
Factors Weighing on the Decision to Seek a New Charter
- External factors: • The level and growth of economic activity • The need for a new financial firm • The strength and character of competition in supplying financial services
- Internal factors: • Qualifications and contacts of the organizers • Management quality • Pledging of capital to cover the cost of filing a charter application and getting under way
Establishing and Monitoring Automated Limited-Service Facilities (“Branchless Banking”)
- There has been a recent spike in branchless banking due to the high cost of chartering new financial firms and setting up full-service branch offices.
- Examples of automated limited-service facilities include: • Point-of-sale (POS) terminals • Automated teller machines (ATMs) • Telephone banking • Internet-supplied services
- The decision to install a new ATM involves considering its cost, life expectancy, and the number of cash transactions it will handle per year.
Banking in Homes, Offices, Stores, and on the Street
- Telephone banking and call centers remain a popular channel for customers to interact with financial-service providers.
- Internet banking features include: • Verifying account balances in real-time • Moving funds instantly between accounts • Confirming deposits and transactions • Viewing and printing images of checks • Submitting loan and credit card applications • Conducting online bill paying
Financial-Service Facilities of the Future
- Despite advancing technology, the total number of financial-service outlets may not decline significantly for a time.
- The use of "digital cash" will permit customers to be their own financial-service branches for certain transactions.
- Service providers will evaluate the success of their branch offices and limited-service facilities in terms of profits and costs per square foot.
- Outsourcing of financial service delivery is likely to grow.
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