Podcast
Questions and Answers
Which of the following is NOT one of the quality management principles underlying ISO 9000:2008?
Which of the following is NOT one of the quality management principles underlying ISO 9000:2008?
- Customer focus
- Involvement of people
- Continual improvement
- Productivity enhancement (correct)
What does the Greek word 'isos' mean in English?
What does the Greek word 'isos' mean in English?
- Excellent
- Equal (correct)
- Superior
- Unique
Which of the following frameworks is based on nine criteria and recognizes various approaches to achieving sustainable excellence?
Which of the following frameworks is based on nine criteria and recognizes various approaches to achieving sustainable excellence?
- Baldrige Excellence Framework
- Six Sigma
- EFQM Excellence Model (correct)
- Lean Management
What is the main purpose of companies documenting their quality systems in manuals according to ISO 9000:2008?
What is the main purpose of companies documenting their quality systems in manuals according to ISO 9000:2008?
Which award has had a more significant impact than any other quality standards or recognitions in terms of the number of companies implementing its approach?
Which award has had a more significant impact than any other quality standards or recognitions in terms of the number of companies implementing its approach?
What is the meaning of 'EFQM' in EFQM Excellence Model?
What is the meaning of 'EFQM' in EFQM Excellence Model?
Which of the following is NOT one of the criteria used in the EFQM Excellence Model?
Which of the following is NOT one of the criteria used in the EFQM Excellence Model?
What is the purpose of the ISO 9000:2008 standard?
What is the purpose of the ISO 9000:2008 standard?
'Mutually beneficial supplier relationship' is one of the quality management principles underlying ISO 9000:2008. What does this principle emphasize?
'Mutually beneficial supplier relationship' is one of the quality management principles underlying ISO 9000:2008. What does this principle emphasize?
'The process approach' is one of the quality management principles underlying ISO 9000:2008. What does this principle focus on?
'The process approach' is one of the quality management principles underlying ISO 9000:2008. What does this principle focus on?
Flashcards are hidden until you start studying
