Total Quality Management (TQM) Quiz

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5 Questions

Who are the content creators and editors of the TOPIC 1 TOTAL QUALITY MANAGEMENT?

Ahsana Aqilah, Noriah Yusoff, Freddawati Rashidy Wong, & Normariah Che Maideen

What are the learning objectives of Topic 1: The Foundation of TQM?

Relate the history of quality and its perspectives, Discuss lesson learned from the quality GURUS, Distinguish the attributes to TQM

What does TQM stand for?

Total Quality Management

What is the focus of attributes to TQM?

Customer Focus, Commitment and Leadership, Strategic Planning, Continuous Improvement and Empowerment & Teamwork

What are the Baldrige Awards & Deming Prize related to?

Criteria and Award Recipients

Study Notes

Content Creators and Editors of Topic 1

  • The content creators and editors of Topic 1 Total Quality Management are not specified.

Learning Objectives of Topic 1: The Foundation of TQM

  • Understand the concept of Total Quality Management (TQM)
  • Identify the key principles and philosophy of TQM
  • Recognize the importance of TQM in organizations

What is TQM?

  • TQM stands for Total Quality Management

Focus of Attributes to TQM

  • The focus of attributes to TQM includes a customer-centric approach, continuous improvement, and teamwork

Baldrige Awards and Deming Prize

  • The Baldrige Awards and Deming Prize are related to quality excellence and recognition of organizations that demonstrate exceptional performance in Total Quality Management

Test your knowledge of Total Quality Management (TQM) with this quiz. Explore the foundation of TQM, including its history, quality gurus, principles, and key attributes such as customer focus and leadership. Assess your understanding of TQM concepts and principles.

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