Avoiding Waste and Mistakes in IS Environment

Managing Computer Usage

• Policies and procedures are necessary to avoid waste and mistakes in an IS environment, including:
  • Human errors (e.g., data entry mistakes, incorrect file deletion)
  • Equipment failure or malfunction
  • Inadequate training or supervision
  • Poor system design or implementation
• Solutions to these problems include:
  • Establishing clear policies and procedures
  • Implementing quality control measures
  • Providing adequate training and supervision
  • Conducting regular system maintenance and updates

Computer Crime

• Computer crime is a growing concern requiring management attention, including:
  • Hacking and unauthorized access
  • Theft of intellectual property or confidential data
  • Viruses and malware attacks
  • Financial fraud and identity theft
• Measures to prevent computer crime include:
  • Implementing robust security measures (e.g., firewalls, encryption)
  • Conducting regular security audits and risk assessments
  • Establishing incident response plans
  • Educating users about security best practices

Privacy

• Privacy is a significant social issue in the context of information systems, involving:
  • An individual's right to control access to their personal data
  • The limits of privacy in the digital age
  • Balancing individual privacy with the need for data collection and analysis
• Key principles of privacy include:
  • Transparency about data collection and use
  • Consent and opting-out mechanisms
  • Data protection and security measures
  • Accountability and recourse for privacy breaches