B-09 HUMAN FACTORS
45 Questions
4 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What percentage of airplane accidents today are attributed to human error?

  • 80% (correct)
  • 100%
  • 50%
  • 20%

According to findings from the FAA, what proportion of maintenance failures involves human factors?

  • 50%
  • 70%
  • 60%
  • 80% (correct)

In a study of major accidents, what percentage was attributed to maintenance and inspection factors?

  • 20%
  • 5%
  • 12% (correct)
  • 30%

What was the ratio of machine-related accidents to human error-related accidents in the early days of flight?

<p>80% machine, 20% human (A)</p> Signup and view all the answers

What is the current distribution of causes for airplane accidents?

<p>80% human error, 20% machine failure (A)</p> Signup and view all the answers

What is the primary focus of Maslow’s Hierarchy of Needs?

<p>Understanding motivation and human needs (C)</p> Signup and view all the answers

Which of the following contributes to a positive safety culture within an organization?

<p>Encouraging reporting of errors without punishment (A)</p> Signup and view all the answers

What concept describes the cycle that occurs when individuals or organizations place blame for failures?

<p>The Blame Cycle (C)</p> Signup and view all the answers

What is a characteristic of a blame-free culture that is mentioned as undesirable?

<p>It discourages open communication (D)</p> Signup and view all the answers

Which of the following best describes peer pressure?

<p>Positive or negative influence from others in one's social group (B)</p> Signup and view all the answers

What is meant by 'culpability' in organizational behavior?

<p>The responsibility for actions or lack thereof (B)</p> Signup and view all the answers

What is a key component of teamwork?

<p>Effective communication among team members (C)</p> Signup and view all the answers

What does the term 'safety culture' encompass in an organization?

<p>The shared beliefs and practices regarding safety (D)</p> Signup and view all the answers

Why is it advisable to provide a detailed checklist for tasks with complex, multi-step processes?

<p>It helps workers remember all the steps. (C)</p> Signup and view all the answers

What is one of the basic principles of error management mentioned?

<p>Errors can originate from any level of experience. (A)</p> Signup and view all the answers

How can human limitations in aircraft maintenance be countered?

<p>Through strategic design of work practices. (C)</p> Signup and view all the answers

What is a common error factor identified in different organizations?

<p>Repetitive errors across various settings. (C)</p> Signup and view all the answers

What is a recommended practice when workers are engaged in complex tasks?

<p>They should not be disturbed by others. (B)</p> Signup and view all the answers

What is one characteristic of humans that affects their performance in aircraft maintenance?

<p>Humans are not nocturnal animals. (D)</p> Signup and view all the answers

Which element does NOT contribute to effective error management strategies?

<p>Random chance. (B)</p> Signup and view all the answers

What aspect of human factors is critical to aircraft maintenance performance?

<p>Awareness of human limitations. (C)</p> Signup and view all the answers

Which factor does not affect visual acuity?

<p>Temperature of the environment (D)</p> Signup and view all the answers

What causes long sightedness?

<p>A shorter than normal eyeball (B)</p> Signup and view all the answers

Which type of lens corrects short sightedness?

<p>Concave lens (B)</p> Signup and view all the answers

What happens to the lens of the eye as a person ages?

<p>It cannot adjust sufficiently (C)</p> Signup and view all the answers

Which of the following environmental factors can limit visual acuity?

<p>Distance of the object from the viewer (B)</p> Signup and view all the answers

How does a convex lens improve long sightedness?

<p>By bending light inwards before it reaches the cornea (D)</p> Signup and view all the answers

Which of the following can impair visual acuity due to ingestion?

<p>Alcohol (B)</p> Signup and view all the answers

What visual impairment occurs when the eyeball is longer than normal?

<p>Short sightedness (A)</p> Signup and view all the answers

What does parallax error primarily affect in older instruments?

<p>The accuracy of the instrument readings (B)</p> Signup and view all the answers

How can smoking cigarettes specifically affect eyesight?

<p>By causing hypoxia through carbon monoxide buildup (C)</p> Signup and view all the answers

What is a potential consequence of not noticing deteriorating vision for aircraft maintenance workers?

<p>Increased likelihood of accidents due to impaired vision (A)</p> Signup and view all the answers

Which factors can adversely affect vision?

<p>Drugs, alcohol, and smoking (C)</p> Signup and view all the answers

Why might airlines set eyesight standards for their workers?

<p>For insurance purposes and safety considerations in aircraft maintenance (C)</p> Signup and view all the answers

What action is crucial for aircraft maintenance engineers to ensure their vision remains adequate?

<p>Undergo regular vision testing (B)</p> Signup and view all the answers

What is one of the impacts of alcohol on eyesight?

<p>It can cause temporary visual impairments (D)</p> Signup and view all the answers

Which of the following is NOT a method to recognize impaired vision for maintenance tasks?

<p>Relying on recommendations from family and friends (C)</p> Signup and view all the answers

What is the primary factor influencing the degree of hearing impairment due to noise exposure?

<p>Intensity of the noise (A)</p> Signup and view all the answers

What causes temporary hearing loss due to loud sounds?

<p>Hair-like cells in the inner ear bending (C)</p> Signup and view all the answers

What is tinnitus associated with in terms of hearing exposure?

<p>Sudden exposure to loud sound (B)</p> Signup and view all the answers

Which of the following measures must employers take regarding noise exposure?

<p>Provide free ear protection and explain its use (B)</p> Signup and view all the answers

What is presbycusis?

<p>Age-related deterioration of hearing (C)</p> Signup and view all the answers

How does continuous exposure to high noise levels affect hearing over time?

<p>Causes irreversible damage to hair-like cells (A)</p> Signup and view all the answers

Which strategy is recommended for managing noise in the workplace?

<p>Creating physical barriers to reduce noise exposure (A)</p> Signup and view all the answers

What is the first type of sound that is usually affected by presbycusis?

<p>High-pitched sounds (A)</p> Signup and view all the answers

Flashcards

Maslow's Hierarchy of Needs

A theory that arranges human needs in a hierarchy, often visualized as a pyramid.

Demotivation

The loss of motivation or enthusiasm.

Peer Pressure

Influence from peers to conform to their behavior or standards.

Organizational Culture

Shared values, beliefs, and behaviors within an organization.

Signup and view all the flashcards

Safety Culture

The shared values, beliefs, and attitudes related to safety within a workplace.

Signup and view all the flashcards

Team

A group of people working together toward a common goal.

Signup and view all the flashcards

Just Culture

A framework that encourages reporting errors and near misses without fear or blame to foster a safer environment.

Signup and view all the flashcards

Blame Cycle

A repeating harmful pattern of blaming others for problems, leading to avoidance of responsibility and hindering learning.

Signup and view all the flashcards

Human error in accidents

About 80% of airplane accidents are due to human error; this includes pilots, air traffic controllers, mechanics, and more.

Signup and view all the flashcards

Maintenance failures & human factors

Roughly 80% of maintenance failures are linked to human factors. Undetected maintenance failures can lead to accidents.

Signup and view all the flashcards

Historical accident causes

In the early days of flight, machine failures were a more significant cause of accidents (80%). However, today, human error is the more prevalent cause.

Signup and view all the flashcards

Maintenance & inspection accidents

A study from 1959 to 1983 found maintenance and inspection failures contributed to 12% of major accidents worldwide, making it the 4th most common cause.

Signup and view all the flashcards

Human vs Machine Accidents Early Flight

Early aviation accidents were more frequently attributed to machine failures (approx. 80%).

Signup and view all the flashcards

Human Limitations

People have inherent limitations that can affect their performance and increase the risk of errors, especially in complex situations.

Signup and view all the flashcards

Error Management

Strategies and practices that help prevent, detect, and mitigate errors in a system.

Signup and view all the flashcards

Checklists

Detailed lists of steps designed to prevent errors by providing a structured and organized approach to tasks.

Signup and view all the flashcards

Workplace Design

Creating a work environment that minimizes errors by considering human factors and optimizing the work process.

Signup and view all the flashcards

Human Performance

How well people perform their tasks, influenced by factors such as training, motivation, and environmental conditions.

Signup and view all the flashcards

Strategic Design

Designing the work environment, practices, and tools to account for human limitations and reduce errors.

Signup and view all the flashcards

Countermeasures

Specific actions or strategies to address specific errors or risks in a system.

Signup and view all the flashcards

Teamwork

Collaborating with others to achieve a common goal and provide mutual support to reduce errors.

Signup and view all the flashcards

Visual Acuity

The sharpness of vision, or how well you can see details.

Signup and view all the flashcards

Factors Affecting Visual Acuity

Environmental conditions, object characteristics, and personal factors that influence how well we see.

Signup and view all the flashcards

What is long-sightedness?

A condition where the eye cannot focus properly on nearby objects due to the eyeball being shorter than normal.

Signup and view all the flashcards

What is short-sightedness?

A condition where the eye cannot focus properly on distant objects due to the eyeball being longer than normal.

Signup and view all the flashcards

How does a convex lens correct long-sightedness?

It bends light inwards before it reaches the cornea, allowing the light to focus on the retina.

Signup and view all the flashcards

How does a concave lens correct short-sightedness?

It bends light outwards before it reaches the cornea, allowing the light to focus on the retina.

Signup and view all the flashcards

What happens to the lens as we age?

The lens becomes less flexible, making it harder for the eye to adjust focus, especially for nearby objects.

Signup and view all the flashcards

How does aging affect visual acuity?

As we age, the ability of the lens to change shape decreases, leading to difficulty focusing on nearby objects.

Signup and view all the flashcards

Noise-Induced Hearing Loss

Damage to hearing caused by exposure to loud noises, which can be temporary or permanent.

Signup and view all the flashcards

Intensity's Role in Hearing Loss

The louder the noise, the greater the risk and severity of hearing damage.

Signup and view all the flashcards

Hair Cell Damage

Loud sounds cause tiny hair-like cells in the inner ear to bend, potentially leading to temporary or permanent hearing loss.

Signup and view all the flashcards

Tinnitus

Ringing or buzzing sound in the ears, often associated with hearing loss.

Signup and view all the flashcards

Workplace Hearing Protection

Employers must assess noise risks in the workplace, provide hearing protection, and educate workers on its use.

Signup and view all the flashcards

Presbycusis

Natural age-related hearing loss, usually affecting high-pitched sounds first.

Signup and view all the flashcards

Noise Zones

Areas where noise levels are dangerous, requiring restricted access and noise reduction efforts.

Signup and view all the flashcards

Hearing Loss Prevention

Reducing noise exposure and using hearing protection are crucial for preventing hearing loss.

Signup and view all the flashcards

Parallax Error

An error in reading an instrument due to the angle of observation, creating a difference between the actual value and the perceived value.

Signup and view all the flashcards

Vision Affected By

Certain drugs, medications, alcohol, and smoking can negatively impact eyesight.

Signup and view all the flashcards

Hypoxia

A condition of oxygen deficiency in body tissues, affecting vision sensitivity by reducing oxygen supply to the eyes.

Signup and view all the flashcards

Vision for Maintenance

Vision is crucial for aircraft maintenance, especially during inspection tasks.

Signup and view all the flashcards

Regular Vision Testing

Routine eye exams are essential for aircraft maintenance personnel, as vision may deteriorate gradually and unnoticed.

Signup and view all the flashcards

Aircraft Maintenance Vision Standards

Vision standards for aircraft maintenance staff are often higher than for general driving, often set by airlines or airports.

Signup and view all the flashcards

Recognize Vision Problems

It's important for aircraft maintenance personnel to be aware of changes in their vision, both temporary and permanent, as they can affect job performance.

Signup and view all the flashcards

Consequences of Impaired Vision

Working with impaired vision can lead to errors, accidents, and potentially serious consequences in aircraft maintenance.

Signup and view all the flashcards

Vision for aircraft maintenance

Vision is essential for aircraft maintenance, especially during inspection tasks.

Signup and view all the flashcards

Regular vision testing for mechanics

Routine eye exams are vital for aircraft maintenance personnel, as vision can deteriorate gradually without being noticed.

Signup and view all the flashcards

Consequences of impaired vision in maintenance

Working with impaired vision can lead to errors, accidents, and potentially serious consequences in aircraft maintenance.

Signup and view all the flashcards

Study Notes

Module 09: Human Factors

  • This module covers human factors in aviation, specifically aircraft maintenance
  • It outlines knowledge levels for Category B1 and B2 licences
  • Knowledge levels are defined as 1, 2, or 3

Knowledge Levels

  • Level 1: Basic understanding of the subject, able to give a simple description using common words and examples
  • Level 2: General knowledge of theoretical and practical aspects; ability to apply that knowledge
  • Level 3: Detailed knowledge of theoretical and practical aspects; ability to combine and apply knowledge in a logical and comprehensive manner

Table of Contents Summary

  • General human factors information (including the need to account for human factors)
  • Models and models relating to aircraft maintenance and the workforce
  • Case studies of incidents and accidents
  • Human performance limitations (Vision and Hearing)
  • Error management
  • Organisational culture
  • Responsibility, motivation, and demotivation
  • Fatigue and stress
  • Dealing with people and their differing motivations
  • Hazards and safety
  • Work, including workloads, procedures, and tools
  • Other study topics

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

B-09 Human Factors PDF - CASA Part 66 Training Materials

Description

Test your knowledge on the impact of human error in aviation accidents and maintenance failures. This quiz also explores the principles of safety culture and Maslow’s Hierarchy of Needs as they relate to organizations. Challenge yourself with these critical concepts in aviation safety.

More Like This

Aviation Human Factors: SHELL Concept
24 questions

Aviation Human Factors: SHELL Concept

EliteSurrealism4617 avatar
EliteSurrealism4617
Aviation Ground Operations: Safety Analysis
48 questions

Aviation Ground Operations: Safety Analysis

WorthyPeace7045 avatar
WorthyPeace7045
Aviation Safety and Human Factors Review
5 questions

Aviation Safety and Human Factors Review

TalentedAgate1036 avatar
TalentedAgate1036
Human Factors in Aviation Safety
55 questions

Human Factors in Aviation Safety

StaunchGyrolite4420 avatar
StaunchGyrolite4420
Use Quizgecko on...
Browser
Open
Browser
Browser