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Automated Attendant in Telephony

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Questions and Answers

What is the purpose of an automated attendant in telephony?

To automatically transfer callers to an extension without operator intervention (correct)

To disconnect incoming calls automatically

To play music for callers on hold

To provide live operator assistance for all incoming calls

What additional feature do many automated attendants offer besides transferring calls?

Automatically redirecting calls to mobile phones

Playing recorded messages to all callers

Providing detailed company information

A simple menu system for different services (correct)

How can callers reach a live operator when using an auto attendant?

By leaving a voicemail message

By dialing a specific number, usually '0' (correct)

By staying on the line without dialing any number

By pressing the * key on their phone

What types of phone systems typically include an auto attendant?

PBX systems Signup and view all the answers

What is the modern overlap of automated attendant services with more complicated systems?

Interactive voice response or IVR systems Signup and view all the answers

What does the DSSSB syllabus include?

Quantitative Aptitude, Logical Reasoning, English Comprehension, General Awareness, and Hindi Language Signup and view all the answers

How is the DSSSB syllabus released?

In a PDF format on the official website of Delhi Subordinate Service Selection Board Signup and view all the answers

For which posts does the Delhi Subordinate Service Selection Board conduct exams?

PGT, PRT, TGT, Librarian, Assistant Teacher (Nursery), Junior Engineer, and others Signup and view all the answers

What is advised for candidates preparing for the DSSSB exam?

Thoroughly check the syllabus for the post they are applying for and practice previous year question papers Signup and view all the answers

What is included in the DSSSB syllabus alongside the official notification?

Topics and subtopics from Quantitative Aptitude, Logical Reasoning, English Comprehension etc. Signup and view all the answers