Automated Attendant in Telephony
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Questions and Answers

What is the purpose of an automated attendant in telephony?

  • To automatically transfer callers to an extension without operator intervention (correct)
  • To disconnect incoming calls automatically
  • To play music for callers on hold
  • To provide live operator assistance for all incoming calls
  • What additional feature do many automated attendants offer besides transferring calls?

  • Automatically redirecting calls to mobile phones
  • Playing recorded messages to all callers
  • Providing detailed company information
  • A simple menu system for different services (correct)
  • How can callers reach a live operator when using an auto attendant?

  • By leaving a voicemail message
  • By dialing a specific number, usually '0' (correct)
  • By staying on the line without dialing any number
  • By pressing the * key on their phone
  • What types of phone systems typically include an auto attendant?

    <p>PBX systems</p> Signup and view all the answers

    What is the modern overlap of automated attendant services with more complicated systems?

    <p>Interactive voice response or IVR systems</p> Signup and view all the answers

    What does the DSSSB syllabus include?

    <p>Quantitative Aptitude, Logical Reasoning, English Comprehension, General Awareness, and Hindi Language</p> Signup and view all the answers

    How is the DSSSB syllabus released?

    <p>In a PDF format on the official website of Delhi Subordinate Service Selection Board</p> Signup and view all the answers

    For which posts does the Delhi Subordinate Service Selection Board conduct exams?

    <p>PGT, PRT, TGT, Librarian, Assistant Teacher (Nursery), Junior Engineer, and others</p> Signup and view all the answers

    What is advised for candidates preparing for the DSSSB exam?

    <p>Thoroughly check the syllabus for the post they are applying for and practice previous year question papers</p> Signup and view all the answers

    What is included in the DSSSB syllabus alongside the official notification?

    <p>Topics and subtopics from Quantitative Aptitude, Logical Reasoning, English Comprehension etc.</p> Signup and view all the answers

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