Podcast
Questions and Answers
What is the purpose of an automated attendant in telephony?
What is the purpose of an automated attendant in telephony?
- To automatically transfer callers to an extension without operator intervention (correct)
- To disconnect incoming calls automatically
- To play music for callers on hold
- To provide live operator assistance for all incoming calls
What additional feature do many automated attendants offer besides transferring calls?
What additional feature do many automated attendants offer besides transferring calls?
- Automatically redirecting calls to mobile phones
- Playing recorded messages to all callers
- Providing detailed company information
- A simple menu system for different services (correct)
How can callers reach a live operator when using an auto attendant?
How can callers reach a live operator when using an auto attendant?
- By leaving a voicemail message
- By dialing a specific number, usually '0' (correct)
- By staying on the line without dialing any number
- By pressing the * key on their phone
What types of phone systems typically include an auto attendant?
What types of phone systems typically include an auto attendant?
What is the modern overlap of automated attendant services with more complicated systems?
What is the modern overlap of automated attendant services with more complicated systems?
What does the DSSSB syllabus include?
What does the DSSSB syllabus include?
How is the DSSSB syllabus released?
How is the DSSSB syllabus released?
For which posts does the Delhi Subordinate Service Selection Board conduct exams?
For which posts does the Delhi Subordinate Service Selection Board conduct exams?
What is advised for candidates preparing for the DSSSB exam?
What is advised for candidates preparing for the DSSSB exam?
What is included in the DSSSB syllabus alongside the official notification?
What is included in the DSSSB syllabus alongside the official notification?
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