10 Questions
What sector accounts for around 75% of real gross value added in Australia?
Services sector
What is a common term used for many e-services that are available via the Internet?
Self-service technologies
Which of the following is an example of a consumer service according to the text?
Healthcare
Which type of machine reacts to input and is exemplified by IBM's Deep Blue?
Reactive Machines
What aspect of Artificial Intelligence (AI) involves recognizing that humans have thoughts and feelings?
Theory of Mind
What is the main goal of pursuing sustainable business practices?
Achieving eco-efficiency
What characterizes services compared to goods?
Services are experienced performances
In the context of the sharing or gig economy, what does 'under-utilised capacity' focus on?
Utilizing existing resources efficiently
What is the primary role of marketers according to Service-Dominant (SD) logic?
Delivering service to customers
How are transformative initiatives defined in the text?
Efforts to enhance well-being in marginalized service settings
Test your knowledge on Australia's service-based economy, including the significance of the services sector and the employment statistics within various service industries.
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