20 Questions
What is the module about?
The opportunity shift
True or false:The module is about the opportunity shift.
True
When does the opportunity shift start?
Week one
True or false: Associates are not allowed to bring their own guests.
False
How many shifts does an associate get to take their own requested guests only?
One shift a week
True or false: The opportunity shift can start as late as week four.
False
What is the requirement for an associate to join the program?
Must be licensed
True or false: Associates get one shift a month to take their own request guests only.
False
True or false: Associates must be licensed to join the program.
True
When should the opportunity shift ideally happen?
When the educator is not in the building
True or false: The shift should ideally happen when the educator is in the building.
False
What is the pricing for the opportunity shift?
Around 50% of level one pricing
True or false: The associate should aim for at least one guest per opportunity shift or a service goal.
False
What is the minimum number of guests an associate should aim for during the opportunity shift?
Two guests
What is the requirement for an associate during the opportunity shift?
Must have a retail goal
True or false: Pricing for the opportunity shift should be around 50% of level one pricing.
True
What is the policy for mistakes during the opportunity shift?
Mistakes are okay
True or false: The associate should have a retail goal every shift.
True
When is the latest the opportunity shift can start?
Week four
True or false: Repeated mistakes during the opportunity shift require additional technical training.
True
Study Notes
- The module is about the opportunity shift.
- Associates want to do their own guests.
- The opportunity shift starts as early as week one but no later than week four.
- The associate gets one shift a week to take their own request guests only.
- The associate must be licensed before joining the program.
- The shift should ideally happen when the educator is not in the building.
- The associate should aim for at least two guests per opportunity shift or a service goal.
- Pricing should be around 50% of level one pricing.
- The associate should have a retail goal every shift.
- Mistakes are okay, but repeated issues require additional technical training.
Are you a licensed associate looking to expand your clientele and take control of your own guests? Take our quiz on the opportunity shift program and learn about how you can start booking your own clients as early as week one! From pricing strategies to retail goals, our quiz covers everything you need to know to succeed in this exciting program. Test your knowledge and see if you're ready to take on the opportunity shift.
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