AOS Specialist Onboarding Quiz

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What is the primary role of Staci Mitchell during Tammy's onboarding period?

To manage cross-functional teams directly

To increase sales revenue independently

To provide guidance and support to Tammy (correct)

To oversee daily operations of the US AOS team

What significant revenue achievement was noted for Q4 '25?

AOS operations generated $250K in revenue

Canadian sales saw a decline in revenue

Incremental revenue of $197K was achieved (correct)

Tammy's onboarding led to immediate sales growth

By which quarter is Tammy expected to step into the Hybrid SP Specialist role?

Q1 2025

Q2 2025 (correct)

Q2 2024

Q3 2025

What is one of Tammy's daily responsibilities?

Providing campaign strategy support and account optimization (A) Signup and view all the answers

What method is used to address immediate needs across all pods?

Proactive Ticket and Reactive Ticket strategies (A) Signup and view all the answers

What is a key focus of Tammy’s role during her daily tasks?

Attend daily stand-ups to discuss challenges (D) Signup and view all the answers

What overarching strategy does this document emphasize for AOS in Canada?

Collaborative leadership and efficient operational effectiveness (B) Signup and view all the answers

What support will the US team provide to the Canadian market?

Consultative support aligned internally prior to Q2 2025 (C) Signup and view all the answers

What is Tammy responsible for within the AOS Opportunities Pushing and Office Hours?

Managing ticketing system SLAs (D) Signup and view all the answers

Which aspect of AOS does Staci focus on in her monthly tasks?

Monthly communications detailing AOS Canada developments (B) Signup and view all the answers

What role will Chamlee Brown play in relation to Tammy's responsibilities?

Point of contact for ticket inquiries (D) Signup and view all the answers

What is one of Tammy's key responsibilities as an AOS Specialist?

Providing consultative support to sales (D) Signup and view all the answers

How are quarterly reviews regarding AOS performance primarily conducted?

Through joint efforts by Staci and Tammy (C) Signup and view all the answers

What is the purpose of the AOS Upload Calendar planned by Tammy?

For scheduling quarterly strategic planning (B) Signup and view all the answers

Which responsibility is NOT attributed to Chamlee Brown?

Managing all sales inquiries directly (B) Signup and view all the answers

What type of insights does Tammy gather from sales?

Insights linked to regional SP management strategies (D) Signup and view all the answers

What is Staci primarily responsible for as the AOS Lead?

Overseeing stakeholder communication and strategic resource management (D) Signup and view all the answers

Which key responsibility does Tammy have in her role as AOS Specialist Hybrid?

Ensuring KPI accountability and driving regional report development (A) Signup and view all the answers

What is the primary focus of the SP Regional Manager's role?

To own and manage the SP program while meeting regional KPIs (B) Signup and view all the answers

How does the SP Regional Manager ensure visibility into regional impact?

By creating and maintaining regional reports and dashboards (B) Signup and view all the answers

What does the role of onboarding and developing specialists entail for the SP Regional Manager?

Coaching and cascading performance expectations (D) Signup and view all the answers

What is one of the tasks that Staci does not perform as AOS Lead?

Overseeing regional KPIs (B) Signup and view all the answers

Why is maintaining a regional rule calendar important for the SP Regional Manager?

To coordinate exports effectively (C) Signup and view all the answers

Which of the following is NOT a responsibility of the SP Regional Manager?

Creating global standards for sales strategies (D) Signup and view all the answers

What is one of the primary responsibilities of a SP Specialist?

Provide consultative support to sales (A) Signup and view all the answers

How does the role of the SP Specialist (Hybrid) differ from that of a standard SP Specialist?

They handle both managing and specialist responsibilities (C) Signup and view all the answers

Which of the following is a responsibility of the SP Specialist within the SP operating model?

Adhere to support framework processes (D) Signup and view all the answers

In managing regional KPIs, what is the key output expectation for the SP Specialist (Hybrid)?

To ensure output meets or exceeds quarterly goals (B) Signup and view all the answers

What type of insights is the SP Specialist responsible for providing?

Sales motion insights and SP activities (C) Signup and view all the answers

What method must the SP Specialist use to track their activities effectively?

A ticketing system adhering to SLAs (C) Signup and view all the answers

Which of the following activities is part of the SP Specialist's responsibilities related to collaboration?

Providing consultative support to XFN teams (B) Signup and view all the answers

What is the ultimate goal of the Canada AOS Management Plan as implemented by Staci and the US team?

To deliver significant revenue gains (A) Signup and view all the answers

What is one of Staci's responsibilities as the AOS Lead?

Handling high-level stakeholder communication (C) Signup and view all the answers

Which role is responsible for ensuring quarterly goal achievements in the region?

AOS Specialist Hybrid (D) Signup and view all the answers

How does the SP Regional Manager use regional reports and dashboards?

To provide visibility into regional impact (B) Signup and view all the answers

What activity is NOT a responsibility of the SP Regional Manager?

Creating quarterly financial forecasts (B) Signup and view all the answers

In her dual role, what does Tammy oversee as an AOS Specialist Hybrid?

The SP program and its regional execution (C) Signup and view all the answers

Which task does the SP Regional Manager undertake to keep internal teams informed?

Regular updates on regional KPIs (A) Signup and view all the answers

What is a primary responsibility of the AOS Lead regarding regional resources?

To improve US team capabilities in the region (A) Signup and view all the answers

What is one of the expected outcomes from the monthly newsletters sent by the SP Regional Manager?

Informing stakeholders of noteworthy activities (A) Signup and view all the answers

What responsibility does Tammy have regarding AOS Opportunities Pushing & Office Hours?

She manages the weekly advancement of opportunities. (B) Signup and view all the answers

Which task involves both Tammy and Staci working together?

Assessing AOS adoption through QBR. (A) Signup and view all the answers

What is the main focus of the AOS Newsletter generated by Staci?

Detailing significant developments in AOS Canada. (D) Signup and view all the answers

Who has been designated as the AOS team member from the US?

Chamlee Brown. (A) Signup and view all the answers

What main support is Staci Mitchell expected to provide to Tammy during her onboarding?

Equipping her with necessary guidance and support (A) Signup and view all the answers

What role does Chamlee Brown serve in relation to Tammy’s responsibilities?

Point of contact for inquiries related to tickets. (D) Signup and view all the answers

What is one of the short-term roles of Chamlee Brown?

Gathering feedback on finalized tickets. (D) Signup and view all the answers

Which of the following is a daily task that Tammy is responsible for?

Optimizing account utilization and addressing immediate needs (C) Signup and view all the answers

What is the expectation for Tammy by Q2 2025?

To transition into the Hybrid SP Specialist role (D) Signup and view all the answers

Which task does Tammy not control directly?

Sales Motion Planning. (D) Signup and view all the answers

What type of support does Tammy provide to sales within the SP operating model?

Consultative support and services. (A) Signup and view all the answers

During her daily SM Huddles, what is Tammy's role?

To highlight challenges and deliver necessary support (A) Signup and view all the answers

What type of support will the US team provide to the Canadian market?

Consultative support aligned within Pinterest internally (D) Signup and view all the answers

What role does Tammy play in relation to admin and ad hoc requests?

She manages daily engagements involving clients and teams (A) Signup and view all the answers

What has been a significant indicator of success noted for the AOS in Canada?

Improved engagement between sellers and AOS surfaced opportunities (B) Signup and view all the answers

What is expected of Tammy's collaboration with the Canadian sales leadership?

To ensure effective partnership and operational effectiveness (B) Signup and view all the answers

What is a primary responsibility of the SP Specialist?

Gather sales feedback and insights for the Regional SP Manager (B) Signup and view all the answers

Which KPI is the SP Specialist (Hybrid) accountable for?

Driving regional KPIs to meet or exceed quarterly goals (C) Signup and view all the answers

What element is crucial for the SP Specialist to follow regarding their support responsibilities?

Follow the support framework process and escalation paths (D) Signup and view all the answers

What type of reports does the SP Specialist (Hybrid) need to build and maintain?

Regional reports and dashboards to show regional impact (C) Signup and view all the answers

Which task is NOT associated with the responsibilities of a SP Specialist?

Develop new sales strategies independent of the sales team (B) Signup and view all the answers

What is an important aspect of the SP Specialist's role regarding ticket management?

Maintain the ticketing system by adhering to SLAs (C) Signup and view all the answers

What goal does the Canada AOS Management Plan aim to achieve?

Enhance regional sales dynamics and revenue gains (D) Signup and view all the answers

Which activity reflects the consultative support the SP Specialist provides?

Providing support to XFN teams like Sales, QA, and SE (D) Signup and view all the answers