Podcast
Questions and Answers
What is the consequence of not completing AML training before it expires?
What is the consequence of not completing AML training before it expires?
- Increase in customer satisfaction
- Additional benefits for the customers
- Impact on client experience (correct)
- No impact on customer service
How often should AML training be completed?
How often should AML training be completed?
- Biannually
- Quarterly
- Annually (correct)
- Monthly
What will happen if you serve customers without completing AML training?
What will happen if you serve customers without completing AML training?
- You will be in compliance with regulations
- You will receive additional training
- You will be in breach (correct)
- You will be rewarded for serving customers
What is the potential consequence of leaving client's documents unattended on your desk overnight?
What is the potential consequence of leaving client's documents unattended on your desk overnight?
What is the recommended action for ensuring the security of client documents?
What is the recommended action for ensuring the security of client documents?
Why is it important to adhere to the Clean Desk Policy and Data Protection Policy?
Why is it important to adhere to the Clean Desk Policy and Data Protection Policy?
What could be the result of leaving client's documents unattended on your desk overnight?
What could be the result of leaving client's documents unattended on your desk overnight?
What should employees do to avoid information breaches related to client documents?
What should employees do to avoid information breaches related to client documents?
Why is it important to adhere to the Clean Desk Policy and Data Protection Policy?
Why is it important to adhere to the Clean Desk Policy and Data Protection Policy?
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