112A Alternate Dispute Resolution
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Questions and Answers

What is the purpose of the 'Open Door' procedure?

  • To create a property right in employment at FMYN
  • To provide a formal procedure for employee grievances
  • To resolve disputes through legal action
  • To encourage employees to discuss problems with their supervisor or manager (correct)
  • What is the maximum time frame for management personnel to evaluate problems?

  • 15 business days
  • 5 business days (correct)
  • 10 business days
  • 3 business days
  • What happens if an employee is not satisfied with the resolution of an issue through their chain of command?

  • The employee may appeal to a higher authority
  • The employee must file a formal complaint
  • The employee must accept the decision of their supervisor
  • The employee may seek further resolution with the Human Resources Department (correct)
  • What is the result of the appeal procedure?

    <p>A resolution of the issue through an informal discussion</p> Signup and view all the answers

    Who can an employee report an issue to if they are employed within the Human Resources Department?

    <p>Another appropriate management employee</p> Signup and view all the answers

    What is the purpose of the alternate dispute resolution policy?

    <p>To resolve disputes through informal discussion</p> Signup and view all the answers

    What is the role of the Human Resources Department in the appeal procedure?

    <p>To evaluate problems and provide a resolution</p> Signup and view all the answers

    What is the consequence of the appeal procedure on the employment relationship of employees?

    <p>It has no impact on the employment relationship of employees</p> Signup and view all the answers

    What is the primary purpose of the Alternate Dispute Resolution procedure?

    <p>To resolve disputes through open two-way communications and foster harmonious employee relationships</p> Signup and view all the answers

    Who can an employee seek assistance from to answer questions and resolve problems?

    <p>Their supervisor</p> Signup and view all the answers

    What happens if an employee's supervisor cannot satisfactorily handle a situation?

    <p>The employee can seek resolution through their chain of command</p> Signup and view all the answers

    What is the limitation of the informal grievance procedure?

    <p>Introductory employees terminated within their introductory period and temporary employees may not appeal involuntary termination</p> Signup and view all the answers

    When can non-employees be involved in the grievance process?

    <p>In circumstances where there is a conflict of interest or other pragmatic reasons aimed at protecting the legitimacy of the grievance process</p> Signup and view all the answers

    What is not subject to the informal or formal grievance procedures?

    <p>Problems related to FMYN's right to establish or change business or personnel policies</p> Signup and view all the answers

    What is an example of an appealable application of a policy?

    <p>The scheduling of personal time off based on length of service</p> Signup and view all the answers

    What is the goal of the Nation's policy?

    <p>To foster sound employee/management relations through communication and prompt resolution of work-related problems</p> Signup and view all the answers

    Study Notes

    Alternate Dispute Resolution Policy

    • The policy aims to resolve disputes through open two-way communication, particularly with regard to informal grievance procedures.
    • The Nation strives to foster sound employee/management relations through communication and prompt resolution of work-related problems.

    Appeal Procedure

    • Employees can appeal if they were not allowed to schedule personal time off based on service credits.

    Informal "Open Door" Procedure

    • Problems related to personnel policies and procedures are settled through an informal discussion with the immediate supervisor or through the chain of command.
    • Employees can report issues to the Human Resources Department if they are not resolved through their chain of command.
    • Management personnel evaluate problems in a timely manner, not to exceed five (5) business days, and take appropriate action.

    Limitations

    • Introductory employees terminated within their introductory period and temporary employees may not appeal involuntary termination.
    • Problems, grievances, or complaints relating to FMYN's right to establish or change business or personnel policies, practices, rules, or regulations are not subject to the informal or formal procedures.
    • FMYN policy is not appealable, but the application of that policy is.

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    Description

    This policy outlines the procedures for resolving disputes through open two-way communications. It ensures harmonious employee relationships and proper application of existing policies and procedures.

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