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Questions and Answers
What department is responsible for creating the Air Passenger Bill of Rights?
What department is responsible for creating the Air Passenger Bill of Rights?
What information do passengers have the right to know before purchasing a ticket?
What information do passengers have the right to know before purchasing a ticket?
Which right ensures that passengers receive the full value of the service purchased?
Which right ensures that passengers receive the full value of the service purchased?
Who provides accurate pre-purchase information to passengers?
Who provides accurate pre-purchase information to passengers?
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What is the primary purpose of Joint DOTC-DTI admin. Order No 01 or the Air passenger Bill of Rights?
What is the primary purpose of Joint DOTC-DTI admin. Order No 01 or the Air passenger Bill of Rights?
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Study Notes
Air Passenger Bill of Rights
- The Department of Transportation (DOTr) and the Department of Trade and Industry (DTI) are responsible for creating the Air Passenger Bill of Rights.
Passengers' Rights
- Passengers have the right to know the following information before purchasing a ticket: • The airline's baggage allowance and restrictions • Any additional fees or charges • The airline's refund and compensation policies • The airline's policies on flight delays, cancellations, and diversions
Right to Receive Full Value
- The right to receive the full value of the service purchased ensures that passengers receive the services they paid for.
Accurate Pre-Purchase Information
- Airlines are responsible for providing accurate pre-purchase information to passengers.
Purpose of Joint DOTC-DTI Admin. Order No 01
- The primary purpose of Joint DOTC-DTI Admin. Order No 01, also known as the Air Passenger Bill of Rights, is to protect passengers' rights and promote transparency in the airline industry.
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Description
Test your knowledge about the rights of air passengers when purchasing tickets and arriving at the airport based on the Joint DOTC-DTI Administrative Order No 01, also known as the Air Passenger Bill of Rights.
