Podcast
Questions and Answers
What department is responsible for creating the Air Passenger Bill of Rights?
What department is responsible for creating the Air Passenger Bill of Rights?
- Department of Transportation and Communication (correct)
- Department of Trade and Industry
- Department of Aviation and Trade
- Department of Tourism and Commerce
What information do passengers have the right to know before purchasing a ticket?
What information do passengers have the right to know before purchasing a ticket?
- In-flight entertainment details
- Aircraft maintenance schedule
- Arrival and departure information (correct)
- Crew member personal information
Which right ensures that passengers receive the full value of the service purchased?
Which right ensures that passengers receive the full value of the service purchased?
- Right to check-in assistance (correct)
- Right to unlimited in-flight meals
- Right to change departure date anytime
- Right to receive accurate pre-purchase information
Who provides accurate pre-purchase information to passengers?
Who provides accurate pre-purchase information to passengers?
What is the primary purpose of Joint DOTC-DTI admin. Order No 01 or the Air passenger Bill of Rights?
What is the primary purpose of Joint DOTC-DTI admin. Order No 01 or the Air passenger Bill of Rights?
Flashcards
Which department created the Air Passenger Bill of Rights?
Which department created the Air Passenger Bill of Rights?
The department responsible for creating the Air Passenger Bill of Rights.
What information are passengers entitled to before ticket purchase?
What information are passengers entitled to before ticket purchase?
Passengers have the right to know arrival and departure information before buying a ticket.
What right ensures passengers get the service they paid for?
What right ensures passengers get the service they paid for?
Passengers have the right to receive the full value of the service they purchased, including check-in assistance.
Who must provide accurate pre-purchase information?
Who must provide accurate pre-purchase information?
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What is the purpose of the Air Passenger Bill of Rights?
What is the purpose of the Air Passenger Bill of Rights?
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Study Notes
Air Passenger Bill of Rights
- The Department of Transportation (DOTr) and the Department of Trade and Industry (DTI) are responsible for creating the Air Passenger Bill of Rights.
Passengers' Rights
- Passengers have the right to know the following information before purchasing a ticket: • The airline's baggage allowance and restrictions • Any additional fees or charges • The airline's refund and compensation policies • The airline's policies on flight delays, cancellations, and diversions
Right to Receive Full Value
- The right to receive the full value of the service purchased ensures that passengers receive the services they paid for.
Accurate Pre-Purchase Information
- Airlines are responsible for providing accurate pre-purchase information to passengers.
Purpose of Joint DOTC-DTI Admin. Order No 01
- The primary purpose of Joint DOTC-DTI Admin. Order No 01, also known as the Air Passenger Bill of Rights, is to protect passengers' rights and promote transparency in the airline industry.
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