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Questions and Answers
What department is responsible for creating the Air Passenger Bill of Rights?
What information do passengers have the right to know before purchasing a ticket?
Which right ensures that passengers receive the full value of the service purchased?
Who provides accurate pre-purchase information to passengers?
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What is the primary purpose of Joint DOTC-DTI admin. Order No 01 or the Air passenger Bill of Rights?
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Study Notes
Air Passenger Bill of Rights
- The Department of Transportation (DOTr) and the Department of Trade and Industry (DTI) are responsible for creating the Air Passenger Bill of Rights.
Passengers' Rights
- Passengers have the right to know the following information before purchasing a ticket: • The airline's baggage allowance and restrictions • Any additional fees or charges • The airline's refund and compensation policies • The airline's policies on flight delays, cancellations, and diversions
Right to Receive Full Value
- The right to receive the full value of the service purchased ensures that passengers receive the services they paid for.
Accurate Pre-Purchase Information
- Airlines are responsible for providing accurate pre-purchase information to passengers.
Purpose of Joint DOTC-DTI Admin. Order No 01
- The primary purpose of Joint DOTC-DTI Admin. Order No 01, also known as the Air Passenger Bill of Rights, is to protect passengers' rights and promote transparency in the airline industry.
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Description
Test your knowledge about the rights of air passengers when purchasing tickets and arriving at the airport based on the Joint DOTC-DTI Administrative Order No 01, also known as the Air Passenger Bill of Rights.
