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Questions and Answers
Nonverbal communication only includes spoken communication.
False
Learning nonverbal communication is not possible or necessary.
False
Sign language involves using facial expressions and gestures to communicate.
True
Nonverbal communication does not include appearance as an element.
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Nonverbal communication allows you to communicate with someone who cannot hear.
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Feedback in oral communication is solely dependent on verbal responses.
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Oral communication is not time-saving.
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Oral communication is best for problem resolution.
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Oral communication does not require attentiveness and receptivity from the audience.
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Verbal and non-verbal communication do not influence the meaning of an oral message.
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Written communication is always more formal and organized than oral communication.
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Oral communication is always more time-saving than written communication.
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Informal communication helps in building relationships between people.
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When we nod our head, it is a substitute for the verbal message "yes".
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If our verbal and nonverbal messages contradict each other, it creates a conflict in communication.
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The process of communication is complete without receiving feedback from the receiver.
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Encoding is the process of converting thoughts or ideas into words.
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Nonverbal cues, such as body movements, can convey acceptance without the use of words.
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Study Notes
Myths and Misconceptions about Communication
- Nonverbal communication does not only include spoken communication, it also includes facial expressions, body language, appearance, and other forms of non-linguistic communication.
- Learning nonverbal communication is possible and necessary for effective communication.
- Sign language involves using hand gestures, facial expressions, and body language to communicate, not just facial expressions and gestures.
- Appearance is an element of nonverbal communication.
- Nonverbal communication allows communication with people who cannot hear, but it's not limited to that.
- Feedback in oral communication is not solely dependent on verbal responses, it can also include nonverbal cues.
- Oral communication can be time-saving, depending on the context and purpose.
- Oral communication is not always best for problem resolution, it depends on the situation and the individuals involved.
- Oral communication does require attentiveness and receptivity from the audience.
- Verbal and non-verbal communication both influence the meaning of an oral message.
- Written communication is not always more formal and organized than oral communication, it depends on the context and purpose.
- Oral communication is not always more time-saving than written communication, it depends on the situation.
Nonverbal Communication
- Nonverbal cues, such as nodding, can convey acceptance without the use of words.
- When verbal and nonverbal messages contradict each other, it can create a conflict in communication.
- Nonverbal cues, such as body movements, can convey meaning without the use of words.
The Communication Process
- Encoding is the process of converting thoughts or ideas into words.
- Feedback from the receiver is an essential part of the communication process, it completes the communication cycle.
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Description
Learn about the benefits of oral communication in workplaces such as quick decision-making, time and cost savings, effective problem resolution, teamwork enhancement, and boosting morale among employees.
