15 Questions
What is a disadvantage of written communication according to the text?
Lack of immediate feedback
Which communication type is suitable for contracts and professional correspondence based on the text?
Fast and inexpensive written communication
What is a characteristic of non-verbal communication mentioned in the text?
Involves gestures and facial expressions
Why is conveying complex information challenging in oral communication according to the text?
Difficulty in accessing visual cues
Which characteristic does non-verbal communication share with oral communication?
Has layers of meaning through tone of voice
What is a universal element of non-verbal communication highlighted in the text?
Expression of emotions and attitudes
Which feature makes oral communication more personal compared to written communication?
'Spontaneous and unscripted' nature
'Expressive' is a characteristic attributed to which type of communication?
'Non-verbal cues' conveying emotions effectively
'Continuous' is a trait mainly applicable to which form of communication?
'Ongoing even in absence of verbal interaction' non-verbal communication
Why is non-verbal communication limited in conveying detailed information?
It lacks visual and auditory cues
What is a major challenge of using non-verbal communication in long-distance interactions?
Lack of facial expressions
What problem arises from the misinterpretation of gestures and body language in communication?
Cultural misunderstandings
What makes non-verbal communication unsuitable for public dissemination of information?
Potential for misinterpretation
Why is non-verbal communication not ideal for conveying precise information?
It is limited in conveying specific details
How does non-verbal communication contribute to enhancing verbal communication?
By providing a rich source of emotional expression
Study Notes
Communication Types and Characteristics
- Written communication is not suitable for conveying emotions and tone, making it a disadvantage.
- Written communication is suitable for contracts and professional correspondence due to its permanent and formal nature.
Oral Communication
- Oral communication is more personal due to immediate feedback and simultaneous interaction.
- Conveying complex information is challenging in oral communication because it relies on short-term memory and may not be easily repeatable.
Non-Verbal Communication
- Non-verbal communication is expressive, sharing this characteristic with oral communication.
- Non-verbal communication is universal, as certain elements like facial expressions are understood across cultures.
- Non-verbal communication is limited in conveying detailed information due to its reliance on visual cues and lack of explicit meaning.
- Non-verbal communication is not ideal for long-distance interactions due to the lack of immediate feedback.
- Misinterpretation of gestures and body language can lead to miscommunication and conflict.
- Non-verbal communication is not suitable for public dissemination of information due to its subjective nature and potential for misinterpretation.
- Non-verbal communication is not ideal for conveying precise information due to its implicit and indirect nature.
- Non-verbal communication enhances verbal communication by providing context, tone, and emotional cues to support verbal messages.
Explore the advantages and disadvantages of written communication focusing on personal impact, clarity, and formality, alongside oral communication emphasizing personal connection and spontaneity. Learn about the immediate impact of written messages, as well as the lack of legal evidence in oral exchanges.
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