Advantages and Disadvantages of Written and Oral Communication
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Questions and Answers

What is a disadvantage of written communication according to the text?

  • Immediate impact
  • Using non-verbal cues
  • Lack of immediate feedback (correct)
  • Spontaneous and unscripted

Which communication type is suitable for contracts and professional correspondence based on the text?

  • Fast and inexpensive written communication (correct)
  • Ambiguous communication with visual cues
  • Oral communication with body language cues
  • Personal and informal communication

What is a characteristic of non-verbal communication mentioned in the text?

  • Impersonal and time-consuming
  • Uses only spoken words
  • Involves gestures and facial expressions (correct)
  • Provides immediate feedback

Why is conveying complex information challenging in oral communication according to the text?

<p>Difficulty in accessing visual cues (A)</p> Signup and view all the answers

Which characteristic does non-verbal communication share with oral communication?

<p>Has layers of meaning through tone of voice (C)</p> Signup and view all the answers

What is a universal element of non-verbal communication highlighted in the text?

<p>Expression of emotions and attitudes (C)</p> Signup and view all the answers

Which feature makes oral communication more personal compared to written communication?

<p>'Spontaneous and unscripted' nature (C)</p> Signup and view all the answers

'Expressive' is a characteristic attributed to which type of communication?

<p>'Non-verbal cues' conveying emotions effectively (A)</p> Signup and view all the answers

'Continuous' is a trait mainly applicable to which form of communication?

<p>'Ongoing even in absence of verbal interaction' non-verbal communication (C)</p> Signup and view all the answers

Why is non-verbal communication limited in conveying detailed information?

<p>It lacks visual and auditory cues (D)</p> Signup and view all the answers

What is a major challenge of using non-verbal communication in long-distance interactions?

<p>Lack of facial expressions (D)</p> Signup and view all the answers

What problem arises from the misinterpretation of gestures and body language in communication?

<p>Cultural misunderstandings (D)</p> Signup and view all the answers

What makes non-verbal communication unsuitable for public dissemination of information?

<p>Potential for misinterpretation (C)</p> Signup and view all the answers

Why is non-verbal communication not ideal for conveying precise information?

<p>It is limited in conveying specific details (C)</p> Signup and view all the answers

How does non-verbal communication contribute to enhancing verbal communication?

<p>By providing a rich source of emotional expression (A)</p> Signup and view all the answers

Flashcards

Written Communication Disadvantage

Lack of immediate feedback from the recipient.

Best Use for Written Communication

Written communication is suitable for legal documents because it provides a documented trail.

Non-Verbal Communication

Using body language, gestures, and facial expressions to communicate.

Challenge of Oral Communication

The absence of facial expressions or visual aids often makes conveying complex information hard.

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Shared Trait: Non-Verbal and Oral

Communication that has layers of meaning through tone of voice.

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Universal Non-Verbal Element

Communicating emotions and attitudes universally.

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Personal Nature: Oral Communication

Oral communication is more spontaneous and unscripted than written, making it more personable and engaging.

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Expressive Communication Type

Effectively conveying emotions in communication.

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Continuous Communication Type

Non-verbal communication is ongoing, even without direct interaction.

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Limitation: Detailed Information

Communication that lacks visual and auditory cues, it is limited in conveying detailed information.

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Challenge: Long-Distance

Communication where one struggles to read facial expressions.

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Problem: Gesture Misinterpretation

Gestures and body language leading to cultural misunderstandings.

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Unsuitable: Public Dissemination

Communication with a potential for general misinterpretation.

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Not Ideal: Precise Information

Communication limited in conveying specific details.

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Enhancement Through Emotion

Communicating emotions and attitudes effectively.

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Study Notes

Communication Types and Characteristics

  • Written communication is not suitable for conveying emotions and tone, making it a disadvantage.
  • Written communication is suitable for contracts and professional correspondence due to its permanent and formal nature.

Oral Communication

  • Oral communication is more personal due to immediate feedback and simultaneous interaction.
  • Conveying complex information is challenging in oral communication because it relies on short-term memory and may not be easily repeatable.

Non-Verbal Communication

  • Non-verbal communication is expressive, sharing this characteristic with oral communication.
  • Non-verbal communication is universal, as certain elements like facial expressions are understood across cultures.
  • Non-verbal communication is limited in conveying detailed information due to its reliance on visual cues and lack of explicit meaning.
  • Non-verbal communication is not ideal for long-distance interactions due to the lack of immediate feedback.
  • Misinterpretation of gestures and body language can lead to miscommunication and conflict.
  • Non-verbal communication is not suitable for public dissemination of information due to its subjective nature and potential for misinterpretation.
  • Non-verbal communication is not ideal for conveying precise information due to its implicit and indirect nature.
  • Non-verbal communication enhances verbal communication by providing context, tone, and emotional cues to support verbal messages.

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Description

Explore the advantages and disadvantages of written communication focusing on personal impact, clarity, and formality, alongside oral communication emphasizing personal connection and spontaneity. Learn about the immediate impact of written messages, as well as the lack of legal evidence in oral exchanges.

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