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Questions and Answers
What is the cornerstone of Total Quality Management (TQM)?
In TQM, how is human talent viewed?
What role does human talent play in sustaining quality improvements in TQM?
What does human talent provide in TQM in terms of identifying and implementing quality improvement initiatives?
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In TQM, what is the driving force behind innovation and continuous improvement?
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What is a crucial aspect of TQM that can support SMEs in reacting quickly to changes?
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Which practice is essential for creating a workplace where employees feel valued and motivated?
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What is the first step in the implementation of TQM that involves informing the staff about TQM principles and potential benefits?
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Which TQM practice provides a framework for identifying and eliminating inefficiencies, contributing to more effective financial management?
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What is essential for TQM success as it facilitates effective communication and collaboration across departments?
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Study Notes
Total Quality Management (TQM) Fundamentals
- The cornerstone of TQM is a commitment to continuous improvement and customer satisfaction.
Human Talent in TQM
- In TQM, human talent is viewed as a valuable resource and a key driver of quality improvements.
- Human talent plays a crucial role in sustaining quality improvements by identifying areas for improvement and implementing innovative solutions.
Driving Force behind Innovation and Continuous Improvement
- The driving force behind innovation and continuous improvement in TQM is employee empowerment and engagement.
Agility in SMEs
- A crucial aspect of TQM that supports SMEs in reacting quickly to changes is the ability to adapt and respond swiftly to shifting market conditions and customer needs.
Creating a Motivated Workplace
- Recognizing and rewarding employees is an essential practice for creating a workplace where employees feel valued and motivated.
Implementing TQM
- The first step in implementing TQM involves informing staff about TQM principles and potential benefits, ensuring a shared understanding and commitment to quality goals.
Eliminating Inefficiencies
- The practice of process mapping provides a framework for identifying and eliminating inefficiencies, contributing to more effective financial management.
TQM Success Factors
- Effective communication and collaboration across departments are essential for TQM success, facilitating the exchange of ideas and best practices.
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Description
Test your knowledge of the role of human talent in Total Quality Management (TQM) with this advanced review. Understand how human talent contributes to continuous improvement and organizational success within the TQM framework.
