ADMN 2010 Management Skills
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Questions and Answers

What is the primary focus of management skills, as contrasted with leadership skills?

  • Directing organizational strategy and maintaining external positioning.
  • Fostering innovation and creativity within teams.
  • Focusing on processes and systems within the organization. (correct)
  • Focusing on people, relationships and building trust.

According to Peter Drucker, what is more important, 'culture' or 'strategy'?

  • Culture is only relevant in non-profit organizations.
  • Both are equally important and should be balanced for optimal success.
  • Strategy is more important, as it provides the roadmap for achieving organizational goals.
  • Culture is more important, as it shapes employee behavior and organizational values. (correct)

A manager excels at driving project efficiency and maintaining strict control over resources, but struggles to inspire and motivate the team. How would you categorize this manager based on the 'Competing Values Framework'?

  • Dominant in Adhocracy Skills, but lacking in Clan Skills.
  • Dominant in Hierarchy Skills, but lacking in Market Skills.
  • Balanced proficiency across all skill categories.
  • Dominant in Hierarchy Skills, but potentially underdeveloped in Clan Skills. (correct)

Within the context of developing management skills, why is skill analysis considered important following skill learning?

<p>To provide examples of appropriate and inappropriate skill performance and analyze underlying behavioral principles. (C)</p> Signup and view all the answers

An employee consistently delivers high-quality work and meets deadlines but struggles with adapting to sudden changes in project scope. Which area of the Competing Values Framework may need development?

<p>Adhocracy Skills (A)</p> Signup and view all the answers

What does the course emphasize regarding the relationship between management and leadership?

<p>Effective individuals should develop both management and leadership skills but they are not the same. (B)</p> Signup and view all the answers

Which of the following is NOT explicitly identified as a 'personal skill' lecture topic?

<p>Empowering and Delegating (D)</p> Signup and view all the answers

In the context of the Self-Reflection Activity, why is vulnerability considered important for leaders and managers?

<p>It enables them to build authentic relationships with the people around them. (D)</p> Signup and view all the answers

A team leader consistently avoids conflict, which leads to unresolved issues and decreased team morale. Which management skill does this leader need to develop further?

<p>Managing Conflict. (C)</p> Signup and view all the answers

What does the course suggest regarding the role of IQ in achieving success in life and work?

<p>A high IQ alone is not sufficient to guarantee success. (B)</p> Signup and view all the answers

According to the course, what is the purpose of land acknowledgements?

<p>To honour broken treaty relationships. (A)</p> Signup and view all the answers

Considering the provided materials on management skills and the Competing Values Framework, which approach would be MOST effective for someone aiming to become a well-rounded and adaptable manager?

<p>Seeking continuous learning and improvement across various skill areas. (C)</p> Signup and view all the answers

Which of the following activities would be considered a 'Skill Application' component in personal development?

<p>Implementing new time-management strategies in both work and personal life while monitoring their effectiveness. (A)</p> Signup and view all the answers

What is the key factor in organizational success?

<p>Competent management (D)</p> Signup and view all the answers

Which scenario demonstrates an individual effectively applying the 'Managing Personal Stress' skill?

<p>A team leader recognizes their stress levels are rising and proactively uses relaxation techniques. (D)</p> Signup and view all the answers

How does the course frame the 'Big Five Personality Assessment' within the context of self-reflection?

<p>It is used to analyze the results and see if they represent you as a person. (A)</p> Signup and view all the answers

How does the course define management skills?

<p>The building blocks on which effective management rests. (A)</p> Signup and view all the answers

How are weekly seminars structured in the ADMN 2010 course?

<p>Beginning the week of January 13th, they run for 50 minutes per week. (A)</p> Signup and view all the answers

Which type of objective is related to 'Skill Learning'?

<p>Teach correct principles and present a rationale for behavioral guidelines. (D)</p> Signup and view all the answers

Which of the following competencies aligns MOST closely with Adhocracy Skills?

<p>Proactively identifying emerging market trends and adapting strategies. (B)</p> Signup and view all the answers

What does research reveal about managers and leadership?

<p>Managers cannot be successful without being good leader are vice versa. (C)</p> Signup and view all the answers

According to the course, what activity should student complete, that is worth 5% of their grade?

<p>Self-Reflection Activity (D)</p> Signup and view all the answers

According to the course's framework, what is the ultimate aim of enhancing management skills?

<p>To build a solid foundation for effective management practices. (C)</p> Signup and view all the answers

What is emphasized regarding the interconnectedness of management skills?

<p>Management skills are interrelated. (D)</p> Signup and view all the answers

In relation to the course, who is Brad Keizerwaard?

<p>The teaching assistant. (D)</p> Signup and view all the answers

What is the due date for the self-reflection activity?

<p>January 19, 2024 (C)</p> Signup and view all the answers

What does the course say about the development of management skills?

<p>It is a ceaseless endevour. (C)</p> Signup and view all the answers

The course makes suggestions on 'Classroom and Seminar Expectations'. Which suggestion demonstrates active listening skills?

<p>Actively listen to others' thinking. (D)</p> Signup and view all the answers

Flashcards

Management Skills

Management skills are the fundamental abilities on which effective management is built.

Importance of Management

Competent management leads to decreased turnover, increased profits, greater sales, and higher stock value.

Self-Awareness

The ability to understand one's own emotions, strengths, weaknesses, and values which can assist you in how you behave as a manager.

Creative Problem Solving

Effective management also includes solving problems creatively and analytically.

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Supportive Communication

Effective communications include building relationships through supportive interactions.

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Gaining Power and Influence

To get somebody to do something through the use of a combination of encouragement, reason, or coercion

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Managing Conflict

Good managers are able to diffuse conflict effectively.

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Empowering and Delegating

A way for management to give others freedom to act but also be included in some decisions.

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Teams and Teamwork

Effective teamwork and positive team building.

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Leading Positive Change

Effective management also requires the ability to make changes.

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Study Notes

  • Management Skills – ADMN 2010 is the course code.
  • Lectures are on Thursdays from 7:00 pm to 8:50 pm.
  • Seminars begin the week of January 13th and are 50 minutes per week.
  • Steve Girardi is the instructor.
  • Brad Keizerwaard is the teaching assistant.
  • Land acknowledgements are a steppingstone to honouring broken treaty relationships.
  • The instructor has 30 years of experience as an educator at KPRDSB.
  • The instructor's roles included teacher, vice-principal, principal, and superintendent.
  • Years as a Superintendent leading departments include: Operations, Leadership, Human Resources, Staffing and Recruitment, and School Accommodations
  • The instructor has spent the last five years as Superintendent of Human Resource Services.
  • The instructor is a Board Member with the Peterborough Police Services and chairperson of Strategic Planning and Labour Negotiations Committee.
  • The instructor has been teaching at Trent for several years.
  • The instructor is married with 2 children.

Classroom and Seminar Expectations

  • Arrive on time when possible.
  • Go to class prepared.
  • Engage, participate, and contribute.
  • Share lived experiences and allow your thinking to be visible by asking questions.
  • Actively listen to others' thinking.
  • Ensure all interactions are respectful to identities and lived experiences.
  • Be present.
  • Show classmates respect

What Students Can Expect

  • Safe & engaging learning environment
  • Timely feedback
  • Policy & research integrated into classroom practice
  • Sharing in best practice for Human Resource Management
  • Students will grow confident in their knowledge of course content and their skills

Course Textbook

  • The textbook is titled "Developing Management Skills".
  • It is the Tenth Edition.
  • Mylab and etextbook are used with the course.

Management Skills in the Workplace

  • Competent management is a key determinant to organizational success.
  • Competent management leads to decreased turnover.
  • Competent management leads to increased profits.
  • Competent management leads to greater sales and stock value per employee.
  • Management skills are the building blocks upon which effective management rests.
  • Peter Drucker stated, "Culture eats strategy for breakfast."
  • Peter Drucker stated, "I’m interested in people that in how business work."
  • A high IQ does not guarantee success in life or work.
  • Management skills improve with a proper balance of conceptual learning and behavioural practice.

Model for Developing Management Skills

  • Skill assessment uses survey instruments and role plays to assess the current level of skill competence and create readiness to change.
  • Skill learning uses written text and behavioural guidelines to teach correct principles and present a rationale.
  • Skill analysis uses cases to provide examples of appropriate and inappropriate skill performance and analyze why certain behavioural principles work.
  • Skill practice uses exercises, simulations, and role plays to adapt behavioural guidelines to personal style and provide feedback and assistance.
  • Skill application uses behavioural and written assignments to transfer classroom learning to real-life situations and foster ongoing personal development.
  • The skills that make a good manager and a good leader are not the same.
  • Organizations need employees with both management and leadership skills.

Contents for Class Lectures and the course includes:

  • Personal Skills such as Developing Self-Awareness, Managing Personal Stress, and Solving Problems Analytically and Creatively
  • Interpersonal Skills such as Building Relationships by Communicating Supportively, Gaining Power and Influence, Motivating Other People, and Managing Conflict
  • Group Skills such as Empowering and Delegating, Building Effective Teams and Teamwork, and Leading Positive Change
  • Supplements like Communication Skills, Making Oral and Written Presentations, Conducting Interviews, and Managing Meetings
  • Components such as Skills Assessment, Skill Learning, Skill Analysis, Skill Practice, and Skill Application
  • Class #1 focuses on developing self-awareness.

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Description

ADMN 2010 covers management skills. Steve Girardi is the instructor, and Brad Keizerwaard is the teaching assistant. The instructor has 30 years of experience as an educator and is a Board Member with the Peterborough Police Services.

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