Administrative Office Procedures
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Questions and Answers

What is the purpose of administrative office procedures?

Establish efficiency, consistency, and responsibility.

Why are administrative office procedures important?

To ensure the application of management rules and decisions is done objectively, fairly, and consistently.

What are the benefits of using office procedures?

To create consistency, efficiency, and professionalism within the office environment.

What are the effects of using office procedures?

<p>Following office procedures becomes mandatory; disobedience could lead to job loss.</p> Signup and view all the answers

Provide an example of an office procedure.

<p>No personal phone calls during work hours.</p> Signup and view all the answers

What does Administrative Office Management (AOM) involve?

<p>Designing, implementing, evaluating, and maintaining processes to improve efficiency and productivity.</p> Signup and view all the answers

What is the main function of Enterprise-wide systems in AOM?

<p>Integrate a diverse array of functions for managerial decision making and control</p> Signup and view all the answers

Explain the significance of Information Management (IM) in AOM.

<p>Organizing, retrieving, acquiring, and maintaining information closely related to management</p> Signup and view all the answers

What are the objectives of Administrative Office Management regarding organizational activities?

<p>Minimize individual and unit productivity, provide effective management of information, maintain quantity and quality standards, develop effective processes and procedures, define duties and responsibilities, develop lines of communication, maintain work effectiveness, enhance supervision, and ensure proper use of office equipment</p> Signup and view all the answers

What is the role of an office manager in AOM?

<p>Monitoring and reviewing systems, supervising or managing a team, allocating roles, recruiting and training, issuing assignments, and responsibilities across various functions like customer service, budget management, report writing, etc.</p> Signup and view all the answers

Define Enterprise Resource Planning (ERP) in the context of AOM.

<p>Company-wide computer software-based system to manage and coordinate all resources, information, and functions from a shared data store</p> Signup and view all the answers

What are the components of Knowledge Management (KM) in AOM?

<p>People, process, technology, and structure</p> Signup and view all the answers

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